Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.13

4.1 Rating 557 Reviews

78 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

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Phone:

01782 636245

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“took about 6 weeks to ship a part that was in stock and were vary hard to hold of by phone or email. but. when it finally arrived it is a genuine part and a reallt good price.”

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Posted 6 months ago

“Nice and quick!”

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Posted 7 months ago

“Took payment but no goods and no response to messages? Is this a scam site? I want my money back.”

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Posted 7 months ago

“Placed an order 4 weeks ago, not been dispatched, no communication, no responses to emails, no one answers the phone, no one returns voicemails. Would say never a dealt with anyone like this but would seem people don't exist in this company.”

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Posted 7 months ago

“Surprised to read negative comments, I can vouch that I was tempted both by the competitive pricing and scope of products from this company; very impressive! I sought advice on certain issues and called on the customer helpline and after 2-3 attempts spoke to Adam who apart from being very knowledgeable was really most obliging, a real pleasure to do business with. I have no hesitation to return for future purchases as my personal experience has been a good one. The products advertised are very competitively priced and good quality too along with free and fast delivery. What’s not to like! Thank you Adam - Unbeatable Bathrooms!”

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Posted 7 months ago

“Adam truly went the extra mile to fulfill our order as we were on a time limit with the bathroom fitter. When visiting the showroom, Adam walked me through various options and kindly provided some brochures for us to look through so we could pick what we wanted at home and then ordered. Really friendly, great company to deal with”

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Posted 7 months ago

“Took 3 months of hassling and finally a court threat to recieve a £90 sink”

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Posted 7 months ago

“Very good range of units to choose from. Parcel arrived today with great packaging that ensured no damage could occur in transit and the Mirror cabinat unit is just what we wanted.”

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Posted 7 months ago

“Placed an order for bathroom accessories over a month ago but nothing has been delivered. I’ve enquired multiple times via different channels, but there’s been no response. I can only conclude that this company is a scam or they are completely incompetent. Whichever it is AVOID THEM!”

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Posted 7 months ago

“I ordered a Hans Grohe plug on the 8th of January. I have emailed them numerous times to find out where my item is and had no reply. Ive tried calling and leaving messages but still no reply.”

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Posted 8 months ago

“A disappointing experience, which delayed us completeing a client bathroom by two weeks. I ordered a shower screen on Thursday 15/02, with delivery expected early the following week. No update from UB received, so I chased by email on 21/02. No response to this email and numerous calls to the UB number went unsnswered. I chased again by email on 26/02, later that day I received an email response apologising and claiming that UB were short staffed. Delivery was promised for Wed/Thu that week. I had to chase again on Thu 29/02, as the screen had not arrived, and there was no tracking info on the UB website. Delivery was offered for Monday 04/03, and the screen did finally arrive in good condition.”

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Posted 8 months ago

“No one answers the phone, no returned emails, no items sent!!!”

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Posted 8 months ago

“Adam is very helpful. Do email him if you are not sure about the delivery schedule. Respond within 24 hrs.”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

“I placed an order with a 2-5 day delivery time. It has not arrived, and as other reviews have said, they do not respond to emails or phone calls. I am concerned I have lost my money and want a refund now. Avoid!”

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Posted 8 months ago

“The order still has not arrived. There is no means of tracking the delivery as promised. This is causing us a major problem for us. Deeply disappointed.”

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Posted 8 months ago

“Please contact me! I have phoned and emailed many times. No acknowledgement or response. Purchased a mirror 7weeks ago, no further correspondence but the money has been taken from my account.”

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Posted 8 months ago

“Ordered a radiator at the beginning of January and still haven’t received it. No reply to emails, watts app or voice messages. No updates at all. The phone line says the staff are busy at whatever time of day you ring them. Ordered from somewhere else now”

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Posted 9 months ago

“Absolute rubbish. I ordered and paid for a sink but after a month it hadn’t arrived and no updates. I chased them and they said they couldn’t get the sink and after raising an issue with PayPal it took another month to get a refund. They’re still advertising the sink I ordered which they don’t stock!! Beware!!”

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Posted 9 months ago

“DO NOT USE THIS SITE YOU WILL LOOSE ALL YOUR MONEY!!!!!!!!! If I was more local a would go and cause some trouble 👊🏻👊🏻👊🏻”

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Posted 9 months ago

Unbeatable Bathrooms is rated 4.1 based on 557 reviews