Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.11

4.1 Rating 569 Reviews

78 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

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Phone:

01782 636245

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Grohe Euphoria 260 shower from the company and it was delivered within 2 days. Well packaged and although it isn’t fitted yet I’m sure it will look great. Outstanding service so far and can’t fault them. Highly recommend this company and a very competitive price. 👍👍”

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Posted 3 years ago

Hi Simon, Thank you for taking the time to leave your kind words! We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“I placed an order, which didn't arrive. I rang to find out what the delay was, to be told they no longer stock the item so I wouldn't get it, but they'd process a refund. One week later I have no item and no refund, and nobody ever answers the telephone. Good luck using this company, terrible in my opinion.”

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Posted 1 day ago

“What a joke of a company! They don’t answer the phone, they don’t respond to voicemails and don’t respond to email. This company is so hard to get hold off once they have you money and now I don’t know what else to do. All I want is to get an update on my order that iv had no communication about! Do not order from these”

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Posted 1 day ago

“Great service”

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Posted 5 days ago

“Purchased as a direct replacement for faulty wash basin waste, fast delivery and a perfect fit, thank you !”

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Posted 2 weeks ago

“I have recently received my beautiful sink, delivered promptly by unbeatable bathrooms, I'm So pleased with it, my shopping experience with unbeatable bathrooms has been great. Customer service was excellent, I'd like to thank Adam who helped me find exactly what I was looking for at a very good price. I will defenatly be using unbeatable bathrooms again.”

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Posted 2 weeks ago

“I ordered a ceramic Clearwater sink , just like to thank Adam for all his help, the sink arrived today & I’m so pleased with it! Fantastic customer service & great price would definitely recommend unbeatable bathrooms”

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Posted 3 weeks ago

“Absolutely shocking customer care! I ordered a shower arm, which took over 2 weeks to arrive. The fitting was not strong enough, so I immediately sent an email asking to return it. 5 emails, constant instant messages and at least 12 phone calls (non of which were picked up or replied to) over 10 days and I just sent it back. This was a week ago and I still haven't heard anything..! I now have no arm and no refund. AVOID!”

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Posted 1 month ago

“Poor customer service. Ordered expensive product 8 days ago not had any delivery correspondence. Have emailed twice no response, rang left voicemail and been on the chat on website! No response! Feel like I’ve been scammed! Upset because this is a lot of money and their website stated 3-5 working days, I should had my product yesterday! It’s not even been acknowledged when track it!!!”

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Posted 2 months ago

“Supply issues got in the way of me getting my order but we got there in the end! It was frustrating at times but I had a couple of phone calls explaining the delay & stuck with it. I could see the product I wanted was not in stock anywhere, Adam from Unbeatable was true to his word & my goods arrived.”

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Posted 2 months ago

“A small wait for product but Adam kept me updated. Much appreciated”

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Posted 2 months ago

“I want to return the items due to being the wrong size and no one is getting back to me! I sent 2 emails tried to call 3 days in a row and have been ignored with no money back!”

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Posted 2 months ago

“so I placed an order for the wrong item (my fault) and did see some poor reviews online I contacted the company and got a call back directly from the MD who helped me source the exact item i needed and at a better price The feeling i get is this is quite a lean organisation, trying to keep costs down to keep prices down, but the personal service where i made the error was most appreciated, and i would definitely shop with this company again”

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Posted 2 months ago

“My item arrived completely destroyed due to very very poor packaging. No one is manning the phones and no one calls back if you leave your name and number. Defintely will not use this company again”

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Posted 2 months ago

“This firm took 10 days to tell me that they couldn't provide what I had ordered from their website. Emails and phone messages failed to provoke a response until I left one saying that unless I heard I would be consulting Trading Standards - then got a very quick phone call from Adam to explain that the unit I'd ordered was not made! He offered an alternative but after this experience I just asked for a refund which, after a delay, he said he had made into my paypal account but they couldn't trace it. Eventually I put it in the hands of paypal who dealt with it and got my money back. All in all hopeless service so couldn't recommend this firm on any level.”

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Posted 3 months ago

“I placed an order for a basin with a promised delivery of 2-5 days. Weeks later and I'm still waiting. Phone calls, voicemails and emails left unanswered. I'm going to have to try and claim through my bank for the money to be returned. Shocking service.”

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Posted 3 months ago

“I made an order 5 months ago, no communication not answering their phone. Not responding to emails. I had to claim it back through my bank. I can’t believe I trapped to it again. Searched on google, was a good price and good reviews and put another order, completely oblivious of previous order. I am trying to contact them no response. Today I searched my emails and found current transaction and previous transaction were same company!! I have to go through same process again.”

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Posted 3 months ago

“Very pleased with the products I purchased. Website didn't show 'out of stock' for one item when I ordered and paid. Having said that Adam from Unbeatable Bathrooms did phone me twice to inform me and keep me updated. However it did take a month before I received the order.”

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Posted 3 months ago

“Easy to deal with. Very fast delivery.”

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Posted 3 months ago

“I am aware there were problems getting delivery but after assurances still no sink 09/10/24”

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Posted 4 months ago

“Bought an expensive mixer tap from Unbeatable Bathrooms, but it has developed a fault. I've been trying to contact them now for the past 3 weeks by phones calls (where I've left messages), using their online chat, where it leads you nowhere, and have emailed them, to which they've never bothered to reply.”

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Posted 4 months ago

Unbeatable Bathrooms is rated 4.1 based on 569 reviews