UK Segboards Reviews

Name: UK Segboards
Address: 60 Dudley Road East, West Midlands, Birmingham
Rating: 3.90

3.9 Rating 803 Reviews

72 %

of reviewers recommend UK Segboards

3.9

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About UK Segboards:

We are the UK's leading Segway / Hoverboard store. All our boards are UK and European safety certified, they're powered by Samsung batteries and come with UK and European safety certified chargers. Offering you free next day delivery you can choose from the classic, power or the ultra bluetooth ranges and start having fun now.

Visit Website

Phone:

03333 445538

Email:

hi@uksegboards.co.uk

Write Your review

Tell us how UK Segboards made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

UK Segboards 5 star review on 18th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does everything I needed”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Really happy with the board, my son hasn’t stopped using it since opened on Christmas Day. We have even had Grandad (86) and Nana having goes. Overall a superb product.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Excellent product fast and efficient delivery”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Company was great! Had to call them regarding delivery of 2 segboards for my boys. The gentleman I spoke to was great answered my questions and was very pleasant. Would recommend!”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Speedy delivery in time for Christmas with very informative customer service. Also had an issue and the helpline were very responsive, sending a prompt and helpful email which resolved the technical issue.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Top class service and delivery. Highly recommend. Bought with the racing cart which is a fabulous addition.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Product scratched and used when got out of box on Christmas morning”

Helpful Report

Posted 5 years ago

Dear Deborah, Sorry to hear your item was damaged on receipt. If you contact us on hi@uksegboards.co.uk we will try and get this resolved for you. Regards Segboard Team

Posted 5 years ago

“Firstly I’d like to say the segboard itself is great, not a fault, but after I had picked up the delivery from the local nominated shop, I opened the boxes to check if the Segway needed charged, all was ok apart from there being no instructions on how to build the cart. I contacted the customer services through email and received a quick response with pdf instructions attached. However after resealing the boxes as it was my daughters main Christmas present that was on her list, it came to Christmas morning and after taking all the parts out for the cart, we saw it was damaged on one of the suspension parts and the pipe is basically flat and looks like it has already been built before. Unsure if this is an error that I have been sent one that had already been returned but it’s clear it has damage to it. I emailed with my order number and explanation of what we opened and would like a replacement sent as soon as possible but I am still waiting a reply.”

Helpful Report

Posted 5 years ago

Dear Stacey, Thank for highlighting the issue for us. We will do all we can to get this resolved as soon as possible. One of the team will contact you within the next 24 hours to help resolve the issue. Regards Segboard Team

Posted 5 years ago

“Top class service and great product. Bought along with the racing cart for my 9 year old son and he loves it so much. Highly recommended.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Very happy with the segboard I bought and so are the kids”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Daughter loves using it. However the wheels can get very hot and the Bluetooth speaker crackles and cuts out a lot. But this doesn’t bother her and as she enjoys using it I would want to return it and her go without.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Absolutely amazing, brill price. My 6 year old son was over the moon with this, he loves the kart and has even mastered the board alone. Thankyou Uk segboards xx”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Great quality board for a great price highly recommended”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Great product, great customer service Arrived on time and excellent product. Did go wrong after a couple of days of hard use due to needing recalibration. Customer service was amazing. Always rate a company by the customer service. The product issue was nothing more that and expected small new tech hiccup”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Purchased a Segboards bundle for my son, his words “best Christmas ever!” He has been on it everyday since, great product easy to use very sturdy and hours of fun. Would highly recommend to all, fast dispatch and delivery.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Made my grandchild verry haopy well pleased”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Brill communication and service. Deffo recommend”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Happy girl on Christmas day! great product, sturdy and stays charged for a good amount of time.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“Quick delivery and helpful advice from the sales team online chat system. Even have me a discount code to help lower the price. Bought a Segway and go-kart attachment for my boys and they love it.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

“My children absolutely love their segboards. The kart is perfect my my youngest one till he gets confident enough to ride without it. We have had so many comments when we have been out on them.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback. We always aim to deliver the best service possible and appreciate feedback from our customers so we can continuously improve our service.

Posted 5 years ago

UK Segboards is rated 3.9 based on 803 reviews