UK Segboards Reviews

Name: UK Segboards
Address: 60 Dudley Road East, West Midlands, Birmingham
Rating: 3.90

3.9 Rating 803 Reviews

72 %

of reviewers recommend UK Segboards

3.9

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About UK Segboards:

We are the UK's leading Segway / Hoverboard store. All our boards are UK and European safety certified, they're powered by Samsung batteries and come with UK and European safety certified chargers. Offering you free next day delivery you can choose from the classic, power or the ultra bluetooth ranges and start having fun now.

Visit Website

Phone:

03333 445538

Email:

hi@uksegboards.co.uk

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UK Segboards 5 star review on 18th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish company placed and order 13 aug no communication from the company and no hoverboard. Do not buy from this company”

Helpful Report

Posted 4 years ago

“Ordered a segboard, 21st July, 2020 fully expected it to be delivered next day, as stated, this was my grand son's birthday present for 13th August, got an email from them stating it wouldn't be despatched until 17th August then another saying 31st August, we emailed them this week saying how extremely disappointed we were and wanted the money returned. They have emailed today. 4th September, to say they only have part of the order available and the rest of it will not be available until week commencing 14th September, totally fed up with it now, I have a child keeping asking do we have it yet? If money is not returned into bank by Monday, I will go to to bank and raise a dispute against them, so I can go elsewhere and buy one. DO NOT TRUST THIS FIRM WITH YOUR MONEY, FULL OF PROMISES WHICH THEY DON'T APPEAR ABLE TO FULFIL”

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Posted 4 years ago

“Unfortunately item not in stock. Needed for specific date - birthday. Cancelled and refunded with no problems. Thank UK Segway, will order on future fined arises without hesitation.”

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Posted 4 years ago

“Unfortunately they were out of stock, so had to cancel order as needed for birthday so couldn't wait. Was concerned by negative reviews but needn't have worried. Cancelled and refunded order with no problem. Will consider ordering in future if need arises. Thank you UK segway!”

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Posted 4 years ago

“Do not use this company!!!!!!! They are shocking!!!! Ordered my sons birthday present in May - they told us there would be a couple weeks delay!!! Got it after chasing it up start of July - for them to tell me it’s delayed so I asked to cancel it - they then sent it that week!!!!!! After we received it - it worked for 2 hours and then died, would not re charge!!!! We contacted them had to do a full video evidence thing of how to reset it all and send it back - which we had to pay for - for them to tell us it’s fine and they are sending it back!!!! They do not answer the phone , their emails are almost generic and they will not accept that we want a refund!!!!!!”

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Posted 4 years ago

“Great communication and product. Arrived as expected.”

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Posted 4 years ago

“i bought my first segboard last Christmas for the kids now have another 2 monster hover boards for the kids. they are well made and very reliable as my girls can certainly test them out in our large garden and down the lane in all weathers. would recommend to anyone as they are hours of fun anywhere”

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Posted 4 years ago

“Very good service and the hoverboard is great, my dad loves it.”

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Posted 4 years ago

“My daughter loves it but has randomly stopped working after 3 months and think it’s faulty. We are currently waiting it to be fixed within warranty so fingers crossed she’ll be back on it again soon!”

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Posted 4 years ago

“My son was totally over the moon. I however cannot do it! Lol The attachment is awesome too and again I can’t do it 🤣”

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Posted 4 years ago

“Bought for my son for Christmas he loves it”

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Posted 4 years ago

“Good range at reasonable price speedy delivery. Would definitely but again from them.”

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Posted 4 years ago

“Great board - fast! Love it!”

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Posted 4 years ago

“Not worked properly since we had it. Got it for our grandson who won’t use it because it keep spinning off In all directions. Keep resetting it but no use.”

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Posted 4 years ago

“The board was sent very promptly, my son was on it in a flash wand it still gives him a lot of pleasure, the conversion to a cart added another dimension of fun!!!”

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Posted 4 years ago

“A great quality, well-made hoverboard! Far better than many other makes seen around. Great for offloading and very fast. Quick delivery and good communications from UK Segboards.”

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Posted 4 years ago

“We bought a board and go-kart bundle. This product is excellent compared to other friends boards. We use it mainly with the go-kart attachment. It is faster, easier to handle and the distance is excellent when fully charged. My son broke his ankle and we have been using it a huge amount so it's been thoroughly tested lots of different terrain. Great up hill too. I would highly recommend the product. The only issue we have had is the velcro straps that attached the go-kart to the board have worn so we have had to buy replacements.”

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Posted 4 years ago

“I have bought 5 boards from UK segboards they are sturdy and well made and I highly recommend them , good aftersales service too ,one was faulty and they replaced straight away excellent”

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Posted 4 years ago

“UK Segboards reviews REVIEWS FROM THE WEB 4.8/5SafeBuy · 392 reviews GOOGLE REVIEW SUMMARY 5 4 3 2 1 3.9 41 reviews GOOGLE REVIEWS Most relevant Melanie McPherson 13 reviews · 1 photo 4 minutes ago Critical: Professionalism, Quality, Responsiveness, Value I can not advise or emphasise enough, that this company are fraudsters, they have fake reviews and I have just had to submit paperwork to take them to the small claims court. Long story cut short - ordered 3 hover boards for last Xmas. With in days and weeks all went wrong with a variety of issues. I had to send pictures and videos, received terrible customer service and when the boards were returned to me , they were still faulty. I returned them again, which isn't an easy task anyway, but then I received one of them back having not even been opened. The company maintained they had looked and fixed it, but being cynical, I had used paper in a particular way to determine if they were actually even taking them out of the box. They lied , eventually when caught out , accepted a mistake had been made, so i returned it AGAIN. Would it surprise you to know, it stopped working. I have sent all 3 back, demanding a refund under the Consumer Goods Act. They now have the boards and £879 of my money, hence the court action. I am not a complainer, but have felt compelled to warn others. This is a company who does not deserve your hard earned money. Please research carefully and believe the negative reviews.”

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Posted 4 years ago

“Great service from nat cooper very very helpful and kind great service thanks so much”

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Posted 4 years ago

UK Segboards is rated 3.9 based on 803 reviews