UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and customer service, good quality radiator and woukd definitely recommend and buy again.”

UKRadiators.com 5 star review on 10th September 2024

Helpful Report

Posted 3 months ago

Hi Philip, Thank you so much for your 5-star review. We sincerely appreciate your feedback and are delighted to hear that you had such a positive experience with our products and customer service. We're thrilled that you found our radiators to be of excellent quality and that you would recommend us to others. We greatly value your continued support and look forward to serving you again in the future. Kind regards UK Radiators

Posted 3 months ago

“Great service from these guys. Great products, fast delivery and fantastic, attentive customer service. Sadly some of the products we ordered weren’t suitable for us in the end. However the returns process was easy and quick.”

Helpful Report

Posted 3 months ago

Hi Peter, Thank you so much for your fantastic 5-star review. We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are delighted that you found our service to be great, our products to be excellent, and our delivery to be fast. Our team takes pride in providing attentive customer service, and we are glad to know that we met your expectations in this regard. Thank you once again for choosing us. If you ever have any further inquiries or require assistance in the future, please do not hesitate to reach out to us. We look forward to serving you again. Warm regards, UK Radiators

Posted 3 months ago

“Easy to navigate the whole process on line and an excellent service all round. Our radiators were very good quality and I would definitely recommend to others”

Helpful Report

Posted 3 months ago

Hi Gary, Thank you so much for your fantastic 5-star review. We highly appreciate your feedback and are thrilled to hear that you found our website easy to navigate and had an excellent experience throughout. We are delighted that you were satisfied with the quality of our radiators. Your recommendation means a lot to us, if there is anything else we can assist you with in the future, please do not hesitate to reach out. We are always here to provide you with excellent service. Kind regards UK Radiators

Posted 3 months ago

“Good products and quality with reasonable price. Arrived in fast, safe delivery. Will shop again here & recommend this seller.”

Helpful Report

Posted 3 months ago

Hi Thank you so much for your fantastic 5-star review. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words about our good products, quality, reasonable prices, fast and safe delivery mean the world to us. We are delighted to have served you well and we are grateful for your recommendation. We look forward to welcoming you back to our online store in the future! Kind regards UK Radiators

Posted 3 months ago

“Prompt delivery. Excellent quality product. Well packaged to avoid damage to product. Fully recommend.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your feedback! We’re pleased that you were satisfied with the swift delivery and the care taken in packaging. We appreciate your endorsement and are here for any future needs. Best regards, The UK Radiators Team

Posted 3 months ago

“Excellent products at a good price. Delivery was spot on with no fuss. All in all a great service.”

Helpful Report

Posted 3 months ago

Hello Sandra, Thank you for your fantastic feedback! We're pleased to hear you found our products to be of great value and that the delivery went smoothly. Providing a seamless experience is what we strive for, and we're glad we could deliver. Looking forward to serving you again! Best regards, The UK Radiators Team

Posted 3 months ago

“Not fitted yet but quality of finish is superb.”

Helpful Report

Posted 3 months ago

Hello Martin, Thank you for your 5-star review! We're glad to hear you're impressed with the radiator. We hope it exceeds your expectations once it's in place! Best regards, The UK Radiators Team

Posted 3 months ago

“Excellent company to deal with & quick delivery.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your kind words! We're glad to hear you had a great experience with us and that our delivery was prompt. We look forward to serving you again in the future! Best regards, The UK Radiators Team

Posted 3 months ago

“Next day delivery and the radiator is excellent quality. I wouldn't hesitate to order from UK Radiators again.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear you were impressed with both the next-day delivery and the quality of the radiator. We look forward to your next order and are always here to help! Best regards, The UK Radiators Team

Posted 3 months ago

“Excellent. Had difficulty getting the size I needed and uk radiators were the only ones who stocked this size, and quick delivery.”

Helpful Report

Posted 3 months ago

Hello, Thank you so much for your 5-star review! We're delighted to hear that we had the exact size you needed and that our delivery met your expectations. We appreciate your support and look forward to helping you again in the future! Best regards, The UK Radiators Team

Posted 3 months ago

“Pleased with the radiator but the delivery people (DX Express) were appalling!! Put me off using UK radiators again”

Helpful Report

Posted 3 months ago

Hello, Thank you for your feedback. While we're happy to hear you're pleased with the radiator, we're truly sorry to learn about your experience with the delivery service. Looking at the tracking history, I can see that next day delivery was attempted, however there was nobody to accept delivery so this was attempted the following day when successful delivery was made. We would appreciate it if you could please let us know your experience and the problems you encountered so we can investigate further. Your satisfaction is important to us, and we hope you'll consider giving us another chance. Best regards, The UK Radiators Team

Posted 3 months ago

“Good quality product for a reasonable price and delivered in good time.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your feedback! We're pleased to know you had a smooth, efficient experience with us. We look forward to assisting you again in the future! Kind regards, The UK Radiators Team

Posted 3 months ago

“I was very happy withthe service from UK Radiators - it was easy to order onlnie for next day delivery, but I had a query, so I made a call. The chap mentioned that it was just after the cut-off for next day delivery (I had not noticed a time on the website, but it's around 1.30pm I think?). However, he had a word with dispatch and was able to ensure it was ready for next day delivery. The radiator arrived within the time that was texted to me inthe morning and all was good. Thanks very much!”

Helpful Report

Posted 3 months ago

Hello Anthea, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a smooth ordering experience with UK Radiators and that we could assist you in ensuring next-day delivery despite the cut-off time. We always aim to provide excellent service and it's great to know that everything went as expected. If you ever need anything else in the future, please don't hesitate to get in touch. Thanks again for choosing us, and we hope to serve you again soon! Warm regards, The UK Radiators Team

Posted 3 months ago

“Quick efficient service can’t complain. Would definitely use again speedy service hassle free.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your feedback! We're pleased to know you had a smooth, efficient experience with us. We look forward to assisting you again in the future! Kind regards, The UK Radiators Team

Posted 3 months ago

“Estoy muy descontento con vosotros .En mismo dias que echo el pedido e comunicado por chac para mandarme el pedido la otra direction pero vosotros las mandado en otra y yo no e podido entrar en poosesia de pedido.Para my a sigo un gran disgusto.”

Helpful Report

Posted 3 months ago

Hello, We have responded to your requests to change your address but have not heard back from you. Please could you contact us - sales@ukradiators.com with the address that you would like your order to be sent to and we will arrange this. Kind regards, James

Posted 3 months ago

“Good looking radiator delivered quick and on time would recommend”

Helpful Report

Posted 3 months ago

Hi Lyn, Thank you for your fantastic 5-star rating. We truly appreciate your support and recommendation. We're thrilled to hear that your radiator was delivered quickly and on time. Providing top-notch service is our priority, and we're delighted to know that we met your expectations. Should you require any further assistance or have any queries, please don't hesitate to reach out. Thank you again for choosing us, and we hope to serve you again in the future! Kind regards UK Radiators Team

Posted 3 months ago

“Order fulfilled and delivered quickly and good quality products.”

Helpful Report

Posted 3 months ago

Hi Aileen, Thank you for your 5-star review, we are so pleased that you are happy with your shopping experience with us. Please do not hesitate to reach out should you require any assistance and we would be happy to help. Kind regards UK Radiators

Posted 3 months ago

“Valves look great, won’t be fitted for a few weeks but very happy. What a great site!”

Helpful Report

Posted 3 months ago

Hello David, Thank you so much for giving us a fantastic 5-star rating! We truly appreciate your kind words and feedback. We're thrilled to hear that you are happy with your purchase from our website. Rest assured, our team has put great effort into ensuring that our valves not only look great but also meet the highest quality standards. There's no rush in fitting them, and we're confident that they will exceed your expectations once installed. Please don't hesitate to reach out if you have any further questions or require assistance. We're here to help! Thank you again, and we hope to serve you again in the future. Best regards, UK Radiators Team

Posted 3 months ago

“Very smart. I have a very old cottage and they look super.”

UKRadiators.com 5 star review on 22nd August 2024

Helpful Report

Posted 3 months ago

Hi Shirley, Thank you so much for your 5-star rating of UK Radiators! We truly appreciate your kind words and are thrilled to hear that you find our radiators very smart. Your satisfaction means the world to us, especially knowing that they complement your very old cottage perfectly. Thank you once again, and should you require any assistance, at any time, please feel free to reach out to us and we would be happy to help. Best regards, UK Radiators Team

Posted 3 months ago

“Absolutely no issues at all. Seamless ordering, delivered as planned and product as described.”

Helpful Report

Posted 3 months ago

Hello Andrew, Thank you so much for your 5-star rating! We really appreciate your feedback and are thrilled to hear that your experience with us was seamless and hassle-free. It's great to know that your order was delivered as planned, and that you found the product to be exactly as described. We strive to provide an exceptional shopping experience for all our customers, and your positive review reassures us that we are on the right track. If there's anything else we can assist you with in the future, please feel free to reach out to us. Best regards, UK Radiators Team

Posted 3 months ago

UKRadiators.com is rated 4.7 based on 4,470 reviews