UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service delivered on time got a call 15min before delivery product is brilliant looks better than on the web”

Helpful Report

Posted 2 months ago

Hi, Thank you very much for taking the time to share your 5-star review. We greatly appreciate your positive feedback. We are thrilled to hear that you had an excellent experience with our service. Delivering on time and providing an exceptional level of service is what we strive for. . Moreover, we are delighted to know that the product met your expectations. Our team works hard to present accurate and appealing images on our website, but it's wonderful to hear that the radiator looks even better in person. Once again, thank you for your kind words and for choosing us. Should you have any further inquiries or require assistance, please do not hesitate to reach out. We look forward to serving you again in the future. Warm regards, UK Radiators Team

Posted 2 months ago

“Excellent. Easy to order. Arrived next day. Easy to fit. Will definitely use again.”

Helpful Report

Posted 2 months ago

Hi Jess, Thank you so much for your amazing 5-star rating! We greatly appreciate your feedback on your experience with us. We are thrilled to hear that you found our website easy to navigate, and that your order arrived promptly and was effortless to install. Rest assured, we are committed to consistently providing excellent service, and we are delighted to know that you will choose us again for your radiator needs. Once again, thank you for your review and for choosing UKRadiators.com. We look forward to serving you in the future! Best regards, UK Radiators Team

Posted 2 months ago

“Easy to use website with the correct information. I purchased a small chrome radiator and valves, modern design, excellent quality, well packaged, arrived on time. It would be useful if the information included the distance between the inlet and outlet pipe centres, I couldn't find this on the one I bought, but it worked.”

Helpful Report

Posted 2 months ago

Hi Rob, Thank you so much for your 5-star review. We are thrilled to hear that you found our website easy to use and that you were able to find the correct information for your purchase. We are pleased to know that your products met your expectations in terms of excellent quality and were well-packaged. Moreover, it's great to hear that your order arrived on time. We appreciate your feedback regarding the distance between the inlet and outlet pipe centres, we will take your suggestion into consideration and work towards improving the product information for our customers in the future. Once again, thank you for taking the time to share your positive experience. We truly value your support and hope to serve you again in the future. Best regards, UK Radiators Team

Posted 2 months ago

“The order was fulfilled and delivered super quickly!”

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Posted 2 months ago

Hi Inna, Thank you so much for your 5-star review. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted to have been able to provide you with a fast and efficient service. Once again, thank you for choosing us and for taking the time to share your experience. We look forward to serving you again in the future. Warm regards, UK Radiators Team

Posted 2 months ago

“Product as described and super fast delivery. Will be using UK Radiators from now on!”

Helpful Report

Posted 2 months ago

Hi Asjad, Thank you for giving us a fantastic 5-star review. We are thrilled to hear that you are satisfied with your purchase and that the product was exactly as described. Our team is dedicated to providing top-notch products and ensuring speedy delivery, so it's great to know that we met your expectations. We appreciate your kind words and look forward to serving you for all your future radiator needs. Thank you once again for choosing us! Best regards, UK Radiators Team

Posted 2 months ago

“An excellent radiator, stainless steel towel radiator, beautiful finish and supplied in the minimum of time and fuss. Congratulations on a slick operation and thank you.”

Helpful Report

Posted 2 months ago

Hi Colin, Thank you so much for the outstanding 5-star review. We are thrilled to hear that you are extremely satisfied with your purchase. We are also delighted to hear that your order was delivered promptly and without any hassle. Your appreciation for our slick operation truly means a lot to us. Please do not hesitate to reach out should you require any assistance, now or in the future, and we would be happy to help. Warm regards, UK Radiators Team

Posted 2 months ago

“I only bought one radiator since I just needed the one relocation for a new window project. I needed a particular size and UK Radiators had one in just the right dimensions! Ordering on the website was straightforward and it arrived very quickly. It was well protected within the box.”

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Posted 2 months ago

Hi David, Thank you so much for your 5-star review. We truly appreciate your feedback and we're thrilled to hear that your experience with us was so positive We're glad to know that our website made ordering your radiator a hassle-free process, and we're even happier to hear that it arrived with you in good time. If you have any future projects or require any further assistance, please don't hesitate to reach out to us. We'd be more than happy to serve you again. Warm regards, UK RadiatorsTeam

Posted 2 months ago

“Very good service. Parts delivered on time. Good quality good price.”

Helpful Report

Posted 2 months ago

Hi James, Thank you so much for your 5-star review. We are delighted to hear that you found our service to be very good, with parts delivered on time. We pride ourselves in providing excellent quality at competitive prices, and we are thrilled that you were satisfied with both. Warm regards, UK Radiators Team

Posted 2 months ago

“Amazing quality great service highly recommended”

Helpful Report

Posted 2 months ago

Hi Robert, Thank you so much for your fantastic 5-star review. We greatly appreciate your support and are thrilled to hear that you found our products and services amazing. Your recommendation means a lot to us and we're glad that we could provide you with such great quality and service. Once again, thank you for choosing UKRadiators.com. We look forward to serving you again in the future! Best regards, UK Radiators

Posted 2 months ago

“Great looking product and quick delivery. Plumber said they were good quality”

Helpful Report

Posted 2 months ago

Hi Nicholas, Thank you so much for the fantastic 5-star review. We are thrilled to hear that you are satisfied with your recent purchase. Great looking products and quick delivery are two aspects we always strive to deliver to our valued customers. It's even more satisfying to learn that your plumber commended the high quality of our radiators. We look forward to serving you again in the future! Warmest regards, UK Radiators Team

Posted 2 months ago

“Great service Will definitely buy from these guys again”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your fantastic 5-star review. We are thrilled to hear that you had a great experience with us. It means a lot to us to know that our efforts to provide excellent service have been well-received. We look forward to serving you again in the future and ensuring that your next purchase is just as satisfactory. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, UK Radiators

Posted 2 months ago

“Excellent service , stress free , arrived very quickly after ordering. Good price 👍🏼”

Helpful Report

Posted 2 months ago

Hi Burjor, Thank you so much for your 5-star review. We greatly appreciate your kind feedback and are thrilled to hear that you found our service excellent, stress-free, and that your order arrived quickly. We always strive to provide a seamless and efficient shopping experience for our customers. Your support means the world to us. We hope to have the opportunity to serve you again in the future! Best regards, UK Radiators

Posted 2 months ago

“Really smart valve. Can't wait to have them fitted.”

Helpful Report

Posted 2 months ago

Hi Suzanne, Thank you so much for your 5-star review. We are thrilled to hear that you are pleased with your valves! Should you require any assistance, at any time, please do not hesitate to reach out to our dedicated customer service team. Warmest regards, UK Radiators

Posted 2 months ago

“Very prompt service with robust packaging. Very courteous driver. Pleased with product.”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your 5-star review. We sincerely appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We are delighted that you found our delivery service prompt and the packaging robust. Our team takes great care in ensuring that our products are well-protected during transit. It's also wonderful to hear that our driver was courteous and provided excellent service. Thank you again for choosing us. We look forward to serving you in the future and providing you with excellent products and services. Kind regards UK Radiators

Posted 2 months ago

“delivered to date radiator great and a good price”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for taking the time to leave us a fantastic 5-star review. We truly appreciate your support and kind words. We are delighted to hear that the radiator you ordered from us was delivered promptly and met your expectations in terms of quality. Providing our customers with great products at competitive prices is always our utmost priority. Thank you once again for choosing us. We look forward to serving you again in the future! Warm regards, UK Radiators

Posted 2 months ago

“Nice design radiator, prompt delivery. I had an issue with the item received, customer service team was so prompt, resolving issue shortly! Special thanks to James for your extra care & prompt updates on progress! Thanks”

Helpful Report

Posted 2 months ago

Hi Sora, Thank you so much for your wonderful 5-star review We are thrilled to hear that you had a great experience with us. We are delighted that you are happy with the radiator, and we are glad that we were able to promptly deliver it to you. Our customer service team is dedicated to providing exceptional support, and we are thrilled that they could swiftly resolve the issue you encountered with the item. We will make sure to pass on your kind words to James. Once again, thank you for choosing us. We truly appreciate your support and feedback. Best regards, UK Radiators Team

Posted 2 months ago

“Great product. Prompt delivery. Readily agreed refund when we bought the wrong valves. Now fitted - looks great!”

UKRadiators.com 5 star review on 17th September 2024

Helpful Report

Posted 2 months ago

Hi Ian, Thank you so much for your wonderful 5-star review. We greatly appreciate your kind feedback and are thrilled to hear that you had such a positive experience with us. We are delighted to know that you found our product to be great and that the delivery was prompt. It is also fantastic to hear that our team readily agreed to a refund when the wrong valves were purchased, ensuring your complete satisfaction. Should you have any further queries or require any assistance in the future, our dedicated team is always here to help. Best regards, UK Radiators Team

Posted 2 months ago

“Very good service. Delivered quickly and at stated time. Would use again. Thanks”

Helpful Report

Posted 2 months ago

Hi Geoffrey, Thank you for your 5-star review, we are so pleased that you are happy with your shopping experience with us. We look forward to serving you again in the future, and if you require any assistance please get in touch and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Excellent company from start to finish and such great communication throughout the delivery process. Also quality product”

Helpful Report

Posted 2 months ago

Hi Umar, Thank you so much for your fantastic 5-star review. We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with us from start to finish. We pride ourselves on providing top-notch communication throughout the entire delivery process, and we're delighted that this was evident in your experience. Your satisfaction is our utmost priority, and we're glad we could meet your expectations. Warm regards, UK Radiators Team

Posted 2 months ago

“Direct contact and service has been excellent, unfortunately UK Radiators were badly let down by Arrow XL, their delivery agent. Arrow XL missed the delivery slot, no messages and had to be chased for information. Eventually turns out an item had been lost and the order peremptorily cancelled. UK Radiators response to the issues were rapid and everything I could have hoped for, with replacement items immediately organised.”

Helpful Report

Posted 2 months ago

Dear Robin, Thank you so much for your generous 4-star rating of UKRadiators.com! We truly appreciate your support and feedback. We would like to express our sincere apologies for the inconvenience you experienced due to the delivery issues caused by the courier. We're glad to hear that our direct contact and service met your expectations. It was our top priority to address the situation promptly and provide you with replacement items as quickly as possible. Best regards, The UK Radiators Team

Posted 2 months ago

UKRadiators.com is rated 4.7 based on 4,470 reviews