UK Life Insurance Reviews

Name: UK Life Insurance
Rating: 4.76

4.8 Rating 863 Reviews

98 %

of reviewers recommend UK Life Insurance

Company Reviews

Metrics

4.8

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

UK Life Insurance 5 star review on 26th May 2021

Della Dos Santos

Anonymous

Anonymous // 01/01/2019

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“Fantastic and Rhys was delightful”

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That's amazing, thank you for taking the time to leave a review and for rating our service so highly.

“It was helpful and useful”

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I am delighted we could help you and thank you very much for taking the time to leave your feedback and for the ⭐⭐⭐⭐⭐ rating!

“The lady who I spoke with was lovely. Really helpful”

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This is great to read, thank you for the 🌟🌟🌟🌟🌟rating and for choosing us to help you!

“I’m still waiting for a call back. My insurance to be put in a trust. No documents sent as promised. I’m waiting for both of our life insurance amended documents too. I’m waiting for enquiries to increase the term no response. I’m waiting for my will person no response to date”

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“I have rated Essential Insurance a 4 as the call handlers are very helpful, patient and polite. They aim to please their clients and willingly answer all their questions to ensure that they locate the best insurance to meet the client's needs. My only disappointment is that written information cannot be emailed to the client for review before an agreement is made. Clients should have the option to read a hard copy of the policy before signing or providing bank details for the direct debit.”

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Thank you very much for taking the time to share your experience with other people, I am delighted we could help you and thank you very much for rating our service so highly.

“A woman who talked to me, explained clearly about the product and found out how much budget and cover that I wanted.”

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I am delighted we could help you and thank you for choosing us to assist you.

“I think you can get a good service when you look around and UK life are an established company .A reputable company and the incentives and services they offer a re impeccable to the discerning clientele .”

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thank you for the 5-star rating and for choosing us to assist you.

“Very helpful staff .easy to reach and kept in touch constantly.”

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I am delighted we could help you and thank you for the ⭐⭐⭐⭐⭐rating.

“Very pleased with the way my insurance was dealt with, Essential Insurance were amazing so very helpful.”

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I am really pleased that we could help you and thank you for the 5-star rating 💚

“Excellent and responsive service”

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Thank you so much for taking the time to leave a review and for rating our service so highly.

“Very attentive service from Conor. Practical help and considerate of personal / security concerns. Seemless link up with LV - quick and efficient. Would definitely recommend.”

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Thank you very much for sharing your experience, I am very pleased we could help you and thank you for the ⭐⭐⭐⭐⭐rating.

“Good professional service.”

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Thank you very much for taking the time to leave a review, I am really delighted we could help you.

“Informed throughout, sorted very quickly extremely knowledgeable.”

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I am really pleased we could help you and thank you for taking the time to share your experience.

“Very helpful”

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I am delighted we could help you and thank you for rating our service so highly.

“Very good and understanding and they listen to what you want and not push what they think you should have”

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Thank you so much for taking the time to leave a review, I am delighted we could help you.

“Very competent”

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I am delighted we could help you, thank you so much for taking the time to leave a review.

“Brilliant who I was on phone to was so helpful”

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Thank you very much for your 5-star rating of our service, I am delighted we could help you and thank you for taking the time to leave rate and review our service.

“Very pushy person on phone and none stop phone calls since. Got my husband to ring to say stop calling guys was very rude! I'm glad I've still got time to cancel as I'm very anxious person and the whole extent has been terrible I believe ive had 3 miss calls from him today alone. This gentleman new I was a nervous person”

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Thank you for taking the time to give us your feedback. Following us arranging cover, we follow-up with all our customers to ensure that you fully understand the cover you have put in place and you have no outstanding questions, we do this in the best interests of our customers. However, in this case we needed to speak to you to clarify an extra piece of information that the insurer had asked for. We are sorry you felt that the calls were non-stop, but when putting cover in place for our customers, it is very important that all the information we collect is accurate and complete, to ensure that the cover provides exactly what you need it to – on this occasion we needed to speak to you to ensure that your insurance contract was watertight. We tried contacting via sms and email, in addition to calling you, but unfortunately we are unable to speak to a 3rd parties, even if it is your husband, to adhere to our data protection and customer confidentiality obligations. We would still very much like to speak to you when convenient to resolve this matter, please could you contact our customer care department, on 0800 612 8005 and so we can assist you accordingly.

“Will who took my call was really informative. he helped with all my questions”

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I am delighted we could help you and thank you for the 5-star rating!

“Very helpful and very professional Excellent”

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Thank you very much for the ⭐⭐⭐⭐⭐ rating and for choosing us to help you.

UK Life Insurance is rated 4.8 based on 863 reviews