UKDUKAS Reviews

Name: UKDUKAS
Rating: 4.53

4.5 Rating 321 Reviews

94 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.5

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+254724240450

Email:

orders@ukdukas.co.uk

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UKDUKAS 3 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their response time for orders is quite wanting It takes so long to get a quotation and sometimes you don't get them at all”

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Posted 7 years ago

“They kept to their delivery times and kept me informed all along the way. I was very happy with their service”

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Posted 7 years ago

“Transparent process”

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Posted 7 years ago

“it is good I don't have to wait for relatives to bring me my things . So easy to shop from the comfort of your home”

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Posted 7 years ago

“UK Dukas are amazing! It was so easy to shop with you guys. I sent a link and within minutes, I had a cost estimate. I bought a bag from H&M and it arrived as per the estimated time frame. It was in perfect condition too!! At the time the GBP to KES rate was a bit high so I cant comment on the pricing for now however, this is a really reliable and professional service. I love shopping in the Uk and since I moved back to Kenya, I have to wait for ages to get friends or family to send but with UK Dukas, I don't have to do that any longer!! ;) I can even buy them gifts without their knowledge since I know the UK Stores they love!!Thanks Team!!”

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Posted 7 years ago

“Excellent communication, delivery was on time & was well packaged.”

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Posted 8 years ago

“Good communication and friendly customer care.Goods arrived on time as was told.Definately doing this again and again.”

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Posted 8 years ago

“Goods delivered in good condition as expected and contacted when goods arrived.”

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Posted 8 years ago

“They always kept me updated on the status of my delivery both on phone and on e-mail and there was no delay on the delivery. In addition to that, I was pretty excited when I received my purchase.”

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Posted 8 years ago

“They delivered the exact product I ordered for. However, I was not happy with delayed response to my request for a quotation, order processing & delayed delivery.”

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Posted 8 years ago

“Excellent customer service, they always picked up my calls and respond to my emails on time”

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Posted 8 years ago

“Excellent service. Clearly strived to deliver. Would recommend to anyone.”

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Posted 8 years ago

“Fantastic service and good follow up.”

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Posted 8 years ago

“Good service all round, cost effective as well.”

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Posted 8 years ago

“Deliveries are made at the time frame provided”

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Posted 8 years ago

“I got the product delivered hassle free andegwa proudly wear my jersey”

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Posted 8 years ago

“My items are always received on time, as ordered, and in good condition. The team is very helpful and always available to answer any queries. I am very happy with their service.”

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Posted 8 years ago

“Efficient in communication, however, too expensive. Would not recommend”

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Posted 8 years ago

“Bought an item number they delivered to my door”

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Posted 8 years ago

“Despite being unable to order via the website, I was assisted by a lovely lady named Gemma via email. The quotations were prompt and payment was seamless. The item arrived in the said time and collection was very convenient.”

Helpful Report

Posted 8 years ago

UKDUKAS is rated 4.5 based on 321 reviews