UKDUKAS Reviews

Name: UKDUKAS
Rating: 4.56

4.6 Rating 318 Reviews

95 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.6

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+254724240450

Email:

orders@ukdukas.co.uk

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UKDUKAS 3 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was prompt but a rather costly option with no tracking info and not quite sure how they misspelled both my names! (pet peeve)”

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Posted 6 years ago

“Very responsive!”

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Posted 6 years ago

“UKDUKAS have the best customer relatioship management strategy. They deliver the goods on time. Generally their service are efficient. I highly recommend them to everyone who needs something from the UK.”

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Posted 6 years ago

“They have made it easier for me to order things from UK which was a challenge before.”

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Posted 6 years ago

“The delivery is prompt, timely updates and Excellent customer care.”

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Posted 6 years ago

“Unique service”

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Posted 6 years ago

“They follow up with me until I received the package. Good and friendly customer service.”

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Posted 6 years ago

“Excellent service! You made the ordering procedure simple and you kept me up-to-date all the way.”

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Posted 6 years ago

“It is was first time ordering and I was impressed with the speed and professionalism involved. The product was exactly what I ordered and this calls for repeat purchase. Thanks and keep up with good service.”

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Posted 6 years ago

“UKDUKAS was my second choice of vendor but I'm happy I didn't go through with my first choice. Was concerned that being an electronic it may not be handled carefully but they did a good job, even labelling the box as fragile. My order arrived in good time and condition. Many thanks to John, who made the delivery home. He was patient and helpful with setting up the machine so we could test it out. All in all a positive experience with UKDUKAS. They are now my top pick when it comes to making my next order from UK.”

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Posted 6 years ago

“I lost the front centre bumper grill and a rear bumper reflector after a rough drive of my VW golf in Kenya, lake bogoria. I was concerned because the radiator had a lot of particles blown into it in my subsequent trips. All the VW workshops in Nairobi didn't have the items on short notice. So I turned to ebay, and UKDUKAS approached me to facilitate the purchase. Their service was quick, professional and easy. I was updated throughout the deal, items were purchased the same day I paid, and shipped from UK the same week. I got them in a timely manner and in perfect condition. Thanks so much UKDUKAS”

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Posted 6 years ago

“First time shopping online and was terrified - second guessing the whole thing but with reassurances and positive feedback from the team, I was good to go. The whole experience was amazing. Am done shopping locally.”

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Posted 6 years ago

“I must say I really enjoyed doing business with UKdukas, in particular I was impressed by the constant feedback and updates that really helped to build trust and confidence. The customer service team was ever ready to answer all my questions and assure me of all the developments regarding the purchases I made. Keep it up, I look forward to being a loyal customer and doing more business with you.”

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Posted 6 years ago

“The whole process from start to finish was smooth.”

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Posted 6 years ago

“Once an order is made, UKDUKAS continuously share professional updates and feedback. Always willing to follow up on queries i raise and take the initiative to ensure orders reach me safely and in a timely fashion. Very polite and professional customer service team. Well done!”

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Posted 6 years ago

“Prompt and professional service. I got what I ordered within 10 working days. But shipping costs more than double the original cost of the item!”

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Posted 6 years ago

“I appreciate with everything your services are awesome”

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Posted 6 years ago

“UKdukas kept their promise of delivery in exactly 10 days from placing and paying for the order.”

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Posted 6 years ago

“Even while some of my products took longer than expected, they kept calling to reassure me that all was fine, and that they were just experiencing delays in the shipping processes. Even if you're not buying an expensive product, they still treat you like you are of importance to their business. That is quite rare to see”

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Posted 6 years ago

“My orders are always delivered at my convenience and i can made payments using local currency.”

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Posted 6 years ago

UKDUKAS is rated 4.6 based on 318 reviews