UKDUKAS Reviews

Name: UKDUKAS
Rating: 4.53

4.5 Rating 321 Reviews

94 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.5

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+254724240450

Email:

orders@ukdukas.co.uk

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UKDUKAS 3 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable, good communication and decent and safe deliveries. easy to make payments and easy to contact”

Helpful Report

Posted 5 years ago

Dear Hellen many thanks for the five stars rating we are humbled and are encouraged to ensure we maintain this excellent customer rating. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

“Ukdukas does prompt delivery of ordered items. I'm greatly appreciative of the kind and courteous update they make to the customers about the delivery progress of ordered items. And the prices are very competitive, upto date with existing exchange rate against the pound. Good customer service!”

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Posted 5 years ago

“Very Efficient!!!”

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Posted 5 years ago

“I was very impressed with the whole process. Will be definitely using UK-Dukas again.”

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Posted 5 years ago

“Ukdukas is the best there is.Am a last minute shopper and they always deliver on time.Very good communication and customer service team are always very helpful.They advice you if a site is not verified and not safe. I will use them forever!I love this company!Good job! Nancy”

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Posted 5 years ago

“Timely feedback and follow up on placement of orders.”

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Posted 5 years ago

“I received my items as ordered and delivered on time. I will definitely be shopping with ukdukas ☺”

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Posted 6 years ago

“Client service on point, delivery time on point. Am very happy and will definitely continue using you services.”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Excellent and very professional service. Great prices as well. Would highly recommend”

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Posted 6 years ago

“The package arrived very fast, l also appreciated the quick action taken when the shoe got out of stock. So far to me, you are the most reliable online company l have used”

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Posted 6 years ago

“Professional experience. Advisory to secure and save hard earned money. Will not hesitate to do more business in future.”

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Posted 6 years ago

“Delivers in full and on time. They keep their word. Well done.”

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Posted 6 years ago

“Service good but replacing a wrong item is wanting.”

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Posted 6 years ago

“As a first time online shopper, i had serious doubts regarding the whole process and efficiency considering the disappointment stories i had heard of. You order shoes and get two left feet. But the UKduka team were excellent. Gave me the confidence needed for the first purchase and for sure i was not disappointed. Thumbs up for the great customer service and feedback. I am now a contact online shopper. In addition, the team also gives me guidance on which sites to visit when am looking for a particular item. Thanks again team. Am really enjoying this shopping experience with a whole range and variety of items to select from. If only the prices would drop a few shillings though...”

Helpful Report

Posted 6 years ago

“Very fast delivery and excellent customer service.”

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Posted 6 years ago

“I needed a docking station for my laptop, urgently. Having sourced one on Amazon UK, my dilemma was hiw to get it to Kenya. UKDUKKA came through quickly, effeciently and courteously. I'll use them again!”

UKDUKAS 5 star review on 21st November 2018

Helpful Report

Posted 6 years ago

Dear Andrew many thanks for the five stars rating we are humbled and are encouraged to ensure we maintain this excellent customer rating especially this being you first order with us from Amazon. We appreciate you taking time to giving us feedback. Happy shopping with UK-DUKAS.

Posted 6 years ago

“Ordered 3 items first time. Received all 3 items. A good service offered. Very good customer service. Only wished for lower prices.”

Helpful Report

Posted 6 years ago

“Loved working with UKDUKAS. The delivery costs to my premises was also very fair and the delivery person was friendly and allowed me to pay for the delivery the next day. Already ordered my next item and cant wait for it to arrive :)”

Helpful Report

Posted 6 years ago

“Efficient customer service, Good follow up once the order has been placed and quick delivery time. Very impressed.”

Helpful Report

Posted 6 years ago

UKDUKAS is rated 4.5 based on 321 reviews