UK Vans Direct Reviews

Name: UK Vans Direct
Rating: 4.97

5.0 Rating 232 Reviews

100 %

of reviewers recommend UK Vans Direct

Company Reviews

Metrics

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5.0

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

01709 717200

UK Vans Direct 5 star review on 28th June 2024

Wilkes & Sons Scaffolding Ltd

Anonymous

Anonymous // 01/01/2019

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“Great company to deal with. James was brilliant, recommending a van we hadn't considered but provided better value/spec. Van received in a timely manner. Excellent service.”

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Posted 1 year ago

“Brilliant service and a big thanks to James ,a true asset to the company. My vans amazing!!!”

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Posted 1 year ago

“The second van we have purchased through UK Vans Direct. Very smooth process with great communication all the way through.”

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Posted 1 year ago

“Excellent service by UK Vans Direct, a prompt turnaround. All questions were answered efficiently and timely. Would highly recommend them and will certainly use them again.”

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Posted 1 year ago

“Gary at Vans Direct was great. Went above and beyond to help us find the vehicle we were looking for and organise delivery etc. Would highly recommend!”

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Posted 1 year ago

“Jame's service was excellent and the turnaround from ordering to delivery was smooth. Would recommend and use it in the future.”

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Posted 1 year ago

“Van is Fantastic so far- James helped from start to finish and has even been in contact after the sale to see if all is ok and if I'm satisfied. ( Great help ) Customer service 5* Would recommend yourselves to friends and colleagues and especially to ask for James. Thankyou for all your help and assistance.”

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Posted 1 year ago

“Exellent service as usual”

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Posted 2 years ago

“We require a new van ASAP for our company, Mark's service was excellent and the turn around from ordering to delivery was smooth. Would recommend and use in the future.”

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Posted 2 years ago

“Bought a Transit Custom from UK Vans Direct a few weeks ago and the service from ordering the van to taking delivery was faultless, I would highly recommend buying from them.”

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Posted 2 years ago

“My new van arrived today, without any issues at all. Shaun made the process very easy for me, and I would not hesitate to recommend him or his company to anyone that is in the market for a new van. It’s 5 stars from me.”

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Posted 2 years ago

“Great fuss free service. We knew what vehicle we wanted. no pushy salesman needed or offered! UK Vans Direct were realistic in their projected delivery dates, no false promises just straight forward information. Any enquiry was replied to honestly. The Van arrived within days of the projected delivery date, a really good outcome these days. Delivered to the office. All this at a great price. We will continue to use them.”

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Posted 2 years ago

“Great service from James from first contact through to delivery. The cost for our new Peugeot Boxer L3 H2 was great and we will be using UK Vans Direct again. Many Thanks Rob”

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Posted 2 years ago

“Would Highly Recommend this company Dealt with Mark and he was very helpful from order to delivery kept me informed about progress. I was worried about paying such a large amount of money up front before seeing vehicle but i needn’t have been as everything went perfectly and the van was delivered on time with no issues”

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Posted 2 years ago

“Very professional delivered our van is in perfect condition on the date they promised would definitely use this company again Sean the guy I’m dealing with was very helpful very informative and very polite thank you UK vans direct”

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Posted 3 years ago

“Bought a transit crew cab tipper from UK vans direct Andrew Streets delegate with my purchase and I must say a very professional person and kept me up to date The big worry was transferring a large sum of money for a cash purchase to a company I have not dealt with before I done all the usual check, google reviews, company house, checking directors and all seemed good. I even asked a customer who worked for the government investigating fraud and was of the same opinion The company has been going for 11 years and the directors don’t have any other company’s The other check I done was to ring a couple of the reviewers who also put my mind at rest The van turned up on time as agreed and I would definitely recommend UK vans direct and a big thank you to Andrew”

UK Vans Direct 5 star review on 11th April 2021

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Posted 3 years ago

“Got my new Chrome blue custom Ltd van through UK vans direct And would completely recommend them I spoke to Shaun a few times during the process of buying and he always had time for me nothing was too much trouble and he went through everything so made it very easy thank you very much guys .”

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Posted 3 years ago

“Andrew Streets has been a fantastic sales person with all questions answered promptly. Delivery also great with fantastic communication. We will definitely be in touch next year for another van purchase.”

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Posted 3 years ago

“While the customer service was excellent unfortunately the Ford transit dropside supplied was not .The vehicle's battery doesn't hold a charge and is currently waiting for Ford to deal with the issue ....earliest date 10th of April. So far we've owned the vehicle for a month and not been able to use it.”

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Posted 3 years ago

Dear Kier Thank you for your kind review in regards to the service you received from UK Vans Direct. I am sorry to hear of the battery issue on the vehicle and that your Ford dealer is unable to accommodate you as quickly as would be expected. Unfortunately most of the main dealers are operating on a reduced staffing level due to the Covid regulations at the moment, which I suspect will be the reason for the long lead time. I will give you a call nearer to the time to ensure the issue has been resolved. Many thanks Andrew

Posted 3 years ago

UK Vans Direct is rated 5.0 based on 232 reviews