UK Vans Direct Reviews

Name: UK Vans Direct
Rating: 4.97

5.0 Rating 232 Reviews

100 %

of reviewers recommend UK Vans Direct

Company Reviews

Metrics

Info

5.0

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01709 717200

UK Vans Direct 5 star review on 28th June 2024

Wilkes & Sons Scaffolding Ltd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very satisfied with the service received from UK Vans Direct We have purchased several vehicles from them , we would highly recommend them.”

Helpful Report

Posted 3 years ago

“A Great service I highly recommend them Shaun was so helpful And even the after service I had a few questions and nothing was too much trouble Thanks guys”

Helpful Report

Posted 3 years ago

“Fabulous ! My email to UK band Direct was a last ditch attempt to buy a new van before the end of the financial year. I had such a stressful time with various dealerships. Mark was brilliant - gave straightforward advice, supplied a lovely vehicle and solved all my problems. I feel I got a good deal without any smarmy sales talk . Just excellent ! I would recommend and would use the company again. I felt confident I was dealing with trustworthy people.”

Helpful Report

Posted 3 years ago

“I would highly recommend UK Vans Direct. Mark and Steve were very helpfull through out the whole process and i would use them again. If you are thinking of buying a new van these are the guys to deal with!”

Helpful Report

Posted 3 years ago

“Good service with cheap prices would recommend”

Helpful Report

Posted 3 years ago

“Top class service from Andy . Found the truck I was after within a day , then delivered on the date that it was due . Many Thanks”

Helpful Report

Posted 3 years ago

“The service was great, speed of returned calls and answering of questions.”

Helpful Report

Posted 3 years ago

Thank you for your review James, it's much appreciated, enjoy you new Vivaro, Regards Shaun

Posted 3 years ago

“I was a bit dubious ordering and paying for such a large purchase over the web and held my breath when I sent the money. But everything was fine and hubby really loves his new van. Shaun was very helpful and the whole process extremely smooth. Would definitely recommend!”

Helpful Report

Posted 3 years ago

Thanks Caroline for you great review! Enjoy your new Custom van Kind regards Shaun

Posted 3 years ago

“In a nutshell I could not be any happier with the service that Mark of UK Van Direct provided from the initial enquiry right up to delivery he answered all my queries and was highly proactive with updates despite his own very challenging personal circumstances at the time. Amazingly within a month a shiny new van to the colour and spec I wanted magically arrived on my driveway, quite incredible really. This kind of service can only be made possible by the very dedicated staff that work so hard to please the customer. If I could give 6 stars I would, simply faultless. Well done indeed !”

UK Vans Direct 5 star review on 24th December 2020

Helpful Report

Posted 3 years ago

Thanks Richard for your fantastic review and for uploading images of your new Nissan NV 400 Van, cheers Mark

Posted 3 years ago

“I was worried about making such a big purchase on line everything went very smoothly Mark was a pleasure to deal with, very quick response to any questions he done everything he promised and on time van was perfect I would highly recommend this company”

Helpful Report

Posted 4 years ago

“Great price, great service. We're accurate with delivery times and helpful at every step of the process.”

Helpful Report

Posted 4 years ago

“Excellent customer service from start to finish. No hassle, kept in touch throughout the journey of our purchase and delighted with new truck. Would highly recommend.”

Helpful Report

Posted 4 years ago

“I found the whole process pretty straightforward. A friend had bought a van 2 years previously through UK Vans Direct so it was an easy choice for me. Mark was the most patient man on the planet!! He deserves a medal for putting up with me! I started to panic when I had to transfer a substantial amount of money via the bank, and thought OMG what if it's a scam, the banks tell you not to transfer money, always pay by card... long story short, this is where Mark deserves his medal... I eventually got the payment sorted, the bank account was totally legitimate and I should feel a bit embarrassed, but I don't because I took delivery of my new van 2 days ago and I couldn't be happier!!! Huge thanks to Mark and I have promised not to bug him ever again 😂💖”

Helpful Report

Posted 4 years ago

“Have been very pleased so far with customer service, very helpful company and would not hesitate to use again or recommend”

Helpful Report

Posted 4 years ago

“Mark Illingworth guided me through the whole procurement process and make the experience very pain free and easy. The delivery of the van to Edinburgh was smooth and i rate the whole experience very highly.”

Helpful Report

Posted 4 years ago

“Great service, great communication & delivered on time!”

Helpful Report

Posted 4 years ago

“Would highly recommend UK vans direct, excellent service and communication was second to none. Many thanks to Andy who was very helpful throughout.”

Helpful Report

Posted 4 years ago

“Great service, no fuss, efficient and professional service. Recommended”

Helpful Report

Posted 4 years ago

“Shaun was very professional throughout and gave us all the information we required. Made the purchase of the van super easy. Will be back for another soon thanks Shaun.”

Helpful Report

Posted 4 years ago

“Very prompt and professional service and the van price was extremely reasonable when compared with other companies. I would definitely buy through Uk Vans Direct again.”

Helpful Report

Posted 4 years ago

UK Vans Direct is rated 5.0 based on 232 reviews