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UKToolbox Reviews

4.7 Rating 984 Reviews
93 %
of reviewers recommend UKToolbox
Company Reviews Product Reviews
165
 Metrics Info
4.7
Based on 984 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read UKToolbox Reviews

About UKToolbox:

We are a committed team with customer satisfaction at our core. Available 7 days a week we are on hand to answer your questions from delivery enquiries to product information. With over 36'000 products we have a huge range available for all tradesmen & serious DIY enthusiasts.

Visit Website

Phone:

02030513186

Email:

sales@uktoolbox.com

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Verified Customer
Verified Buyer
“Good company to deal with.”
Helpful Report
Posted 7 months ago
Jane
Verified Reviewer
“Excellent service. Purchased a Kent & Stowe watering can for Christmas for my husband, he loved it so much he wanted another.”
Helpful Report
Posted 7 months ago
Jason Batterbury
Unverified Reviewer
“Item arrived damaged, big thanks to Tom for arranging a partial credit, not his fault, the delivery company were at fault, The item its self is really good , pretty easy to put together and looks the part in my garage, Highly recommend this product and the company”
Helpful Report
Posted 7 months ago
Paul
Verified Reviewer
“What a truly despicable company !! I placed an order and was advised delivery would be 3-5 days. After 5 days the order status hadn’t changed from “Not yet depatchd” so I sent an email enquiring as to when I could expect delivery. They completely ignored my email on 3 occasions. It was only when I initiated a case through PayPal did they suddenly cancel my order without a reason or any contact with myself. My advice to anybody thinking or placing an order with these people is to think again and shop somewhere else. Minus 1 star from me !!”
Helpful Report
Posted 8 months ago
Simon
Verified Reviewer
“I ordered an item that when assembled I felt had a defect, something that can happen, the measure of a company is then how that is dealt with. UKToolbox have been generally unhelpful and not proactive in resolving the situation, which has ended with a refund to me but only after I raised a complaint through Paypal.”
Helpful Report
Posted 10 months ago
Verified Customer
Verified Buyer
“Great products at great prices. Super fast delivery too! Will definitely be using in the near future. Thank you.”
Helpful Report
Posted 10 months ago
Valerie
Verified Reviewer
“I recently bought the ground fixing for a rotary line the original one having to be left in my previous garden. I guessed which one I needed but it was perfect just like the original. It was delivered promptly and has now been set in the ground. The rotary line is now up and I can now peg my washing out.”
Helpful Report
Posted 10 months ago
Verified Customer
Verified Buyer
“Needed a new watering can. Found it on UK TOOLBOX cheaper than Amazon. Good delivery time.”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Great service. Amazing prices and deals. Good delivery service.”
Helpful Report
Posted 10 months ago
Ashain Gunasekara
Verified Reviewer
“Very good product and good customer service, I ordered the item during the holidays and it arrived very fast.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Competitive price and quick delivery, thank you”
Helpful Report
Posted 11 months ago
Anonymous
Verified Reviewer
“Competitive price and quick delivery, thank you”
Helpful Report
Posted 11 months ago
Verified Customer
Verified Buyer
“great product delivered quickly”
Helpful Report
Posted 11 months ago
Verified Customer
Verified Buyer
“Delivery driver was poorly prepared for the delivery. Just him, so he asked for help unloading his vehicle, so we had to call on a neighbour and get my daughter to assist him. He had no sack barrow either. The one boxe clearly was labelled TWO people. We were not happy about this.”
Helpful Report
Posted 11 months ago
JM
Verified Reviewer
“Excellent customer service. I contacted them as I only had one particular day that I would be able to have the 4 tonne jack delivered. Tom advised the best time to order to get the delivery when I needed it. He also advised to send the order number so he could make sure it was dispatched on time. The Jack arrived exactly when required. Apparently it’s a fantastic Jack - but it was a present for my partner so I’ve not used it myself. I’d definitely use this company again, and recommend it.”
Helpful Report
Posted 11 months ago
Verified Customer
Verified Buyer
“Happy with the service provided by customer support. Unfortunately DPD has let them down as we order a product on the 13th December and we still haven't recived anything. Your phone number wasn't working either”
Helpful Report
Posted 11 months ago
Anonymous
Verified Reviewer
“Very happy with my purchase and great quality/price. Service was excellent and I was kept up to date regarding dispatch and the delivery date, would definitely use UK Toolbox again.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“No complaints - very efficient.”
Helpful Report
Posted 11 months ago
Verified Customer
Verified Buyer
“You did great toolbox 👍”
Helpful Report
Posted 11 months ago
Clive
Unverified Reviewer
“You did great toolbox thank you 👍”
Helpful Report
Posted 11 months ago
UKToolbox is rated 4.7 based on 984 reviews
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