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UKToolbox Reviews

4.7 Rating 984 Reviews
93 %
of reviewers recommend UKToolbox
Company Reviews Product Reviews
165
 Metrics Info
4.7
Based on 984 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read UKToolbox Reviews

About UKToolbox:

We are a committed team with customer satisfaction at our core. Available 7 days a week we are on hand to answer your questions from delivery enquiries to product information. With over 36'000 products we have a huge range available for all tradesmen & serious DIY enthusiasts.

Visit Website

Phone:

02030513186

Email:

sales@uktoolbox.com

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Verified Customer
Verified Buyer
“Impressive Company! I received a damaged item. I contacted them and almost by return, I was offered a swap (like for like) which I received within a week! As this is for a Christmas Present this was so important. Their customer service and communication skills are amazing - second to none. I cannot recommend them enough”
Helpful Report
Posted 11 months ago
Thank you so much for your wonderful 5-star rating of UKToolbox! It's always great to get such positive feedback, so thank you for recommending us! Merry Christmas to you and your family!
Posted 11 months ago
Stephen Clay
Verified Reviewer
“Great service from these guys. I purchased a Sealey bench polishing machine that unfortunately had some missing parts. I contacted Tom at Tool Box and the parts were dispatched immediately.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Item ordered delivered in perfect condition and quickly”
Helpful Report
Posted 11 months ago
Verified Customer
Verified Buyer
“The delivery promise was achieved and products were dispatched promptly. I duplicated my order and bought it to the attention of Toolbox who did not quibble. They gave me clear instructions on what to do and have promised to refund once the item is returned.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Good price, nice product & quick delivery”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Easy to use Website and quick delivery. Will use again”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“excellent delivery turnaround”
Helpful Report
Posted 1 year ago
Csaba
Unverified Reviewer
“Nice and easy way to get yourself a tool box with home delivery. Way cheaper as well then the "Big brand" which comes to your workshop every week.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Easy ordering and good prices.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Excellent service. Fast delivery very competitive prices.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Impossible to reach to resolve a quality issue. Had I read their reviews before ordering I wouldn’t have done so - I guess you live and learn!”
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to provide such feedback about your experience with UKToolbox, Verified. We sincerely apologize for any inconvenience and disappointment you may have experienced. We strive to make sure our customers are satisfied with the quality of our tools, and we regret that we were unable to meet that standard in this instance. Please contact us via our Contact Form on our website so that our team can get back to you and help with this issue. Again, our sincerest apologies for the difficulty you faced. We greatly value your input and thank you for bringing this particular experience to our attention.
Posted 1 year ago
Verified Customer
Verified Buyer
“Very good service Delivery date as stated.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good product delivered quickly. Sealey is decent make. I was trying to avoid the regular Chinese junk that does not last.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Good deals 👍”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Quick and fast delivery very helpful”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Brilliant service next day delivery”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“The heaters arrived on time and well packaged”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“originally I ordered these from another supplier who after 4 weeks all i got was excuses for non delivery so I had a refund ordered them from toolbox delivered next day.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I received an invoice that was correct and concise I received goods quickly and in good order.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Very good service, quicker than expected delivery too.”
Helpful Report
Posted 1 year ago
UKToolbox is rated 4.7 based on 984 reviews
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