UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“I expect to use the company again in two years, the star rating says everything”

Helpful Report

Posted 6 years ago

We are very pleased that you were more than happy with the service provided and we look forward to contacting you when you are next due. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“The service was excellent as usual from the Engineer that called out. The continual,relentless telephone bombardment of the Accounts Department to pay the invoice the min the invoice landed on an email (just as the Engineer left the Building in fact) was not appreciated and has left us wondering whether we will actually use your services next year.”

Helpful Report

Posted 6 years ago

First of all we are very pleased that you were happy with the engineer who carried out the testing for you. I am very sorry that you felt this way in regards to the invoice as it is only our priority to issue you with your documentation as soon as possible. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Frauds”

Helpful Report

Posted 6 years ago

I am extremely sorry that you feel this way as we have a very strict Quality Control Department. If you would like to contact me on the number below I would be more than happy to discuss the matter further. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“We would use them again.”

Helpful Report

Posted 6 years ago

We are very pleased that you would be happy to use our services in the future and we look forward to contacting you again next year. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“We have used your company for a few years and are always happy, and reasonably priced”

Helpful Report

Posted 6 years ago

It is very rewarding to hear that yet again you were more than pleased with the level of service provided by UK Safety Management. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“A bunch of cowboys. Tried to book us in for a April visit, I told them it had to be done in March. They said they could not so I said I would go elsewhere. They then called me back and said they had a march date, only to call me the day before they were meant to come out to cancel and offer me an April date. Then, for the second time, they sent me a bill for extras I did not ask for”

Helpful Report

Posted 6 years ago

Please accept our sincere apologies that things did not go as smoothly as we would expect. I will investigate this internally and will ensure that procedures are corrected. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Always the same excellent service”

Helpful Report

Posted 6 years ago

It is very pleasing to hear that yet again you were more than happy with the service provided by UK Safety Management. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Smooth process, no problems. Happy with level of service received”

Helpful Report

Posted 6 years ago

It is very nice to hear that you were so pleased with the level of service provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Arrived on time - excellent engineer, polite and friendly - I was not at the site and the engineer phoned to check on some appliances as he wished to confirm if they needed tested or where old items for recycling - have recommended you to other clients.”

Helpful Report

Posted 6 years ago

Your recommendation is very much appreciated and we will pass your kind words on to the engineer who will be more than pleased with them. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“All work carried out on time quickly and efficiently with minimal disruption to the working of tghe business.”

Helpful Report

Posted 6 years ago

“Quick and efficient - arrived early on booked date and took less than 30 mins to certify items required”

Helpful Report

Posted 6 years ago

“Always ring me with a reminder that my PAT test needs doing. Always here on time and always charged as expected.”

Helpful Report

Posted 6 years ago

We are very pleased that yet again you are more than happy with the service provided by UK Safety Management. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Quick, efficient and reliable.”

Helpful Report

Posted 6 years ago

We appreciate your kind words. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Used them for a few years and as normal just keep upping and adding to the bill”

Helpful Report

Posted 6 years ago

As I loyal customer of ours I do hope we can resolve this matter for you. Could you please contact me on 01138231390 to discuss this further.kind regardsJoanne AdamsCustomer Relations Manager.

Posted 5 years ago

“No problem with the engineer, conducted himself very well and left the place tidy and was very polite. However I was charged the incorrect amount from what I was told on the phone before her arrived, he rectified this immediately and charged what I thought it should have been. I then received the invoice the same day and would have paid within 2 or 3 days as out the office quite a bit, however had a phone call the following day to pay so did not like this, when we issue an invoice we don't ring clients up next day asking them to pay as its rude and you should give a least 3 days (not hound customers for payment) Will not use again!”

Helpful Report

Posted 6 years ago

First of all I am very pleased that you were happy with the engineer who carried out the Portable Appliance testing for you. I am very sorry that you feel this way however it is merely our intention to issue our customers with all the relevant documentation as soon as possible. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“The whole experience from creating the appointment to the payment was well organised and friendly. The PAT tester got on quietly and efficiently, creating a minimum of interference. I just hope I get the same rate next year.”

Helpful Report

Posted 6 years ago

We are more than pleased that you were happy with the overall service received from UK Safety Management. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Hi.the service was good. The engineer turned up on time was very thorough and professional. Good job done.”

Helpful Report

Posted 6 years ago

Many thanks for your kind words, your feedback will be passed on to the engineer. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“I have been using for the last 3 years will not use again. This time I had the same items I have had for the last 3 years and been charged double. Having emailed and questioned the reasons I have gone through each item. Some items they agreed to remove from invoice but not sent me a replacement invoice yet keep ringing me for payment. Very disappointed”

Helpful Report

Posted 6 years ago

We will contact you to resolve this matter immediately. Please accept my sincere apologies.kind regardsJoanne AdamsCustomer Relations Manager

Posted 5 years ago

“No criticisms of any of the process. Thank you”

Helpful Report

Posted 6 years ago

Many thanks, your positive feedback is very important to you and we hope we can continue to work with you in the future. kind regardsJoanne AdamsCustomer Relations Manager.08448004180

Posted 5 years ago

“The Engineer helpful courteous & professional - i don't like how pushy the sales team are trying to book it in 6 months before due constant phone calls abit to aggressive for my liking”

Helpful Report

Posted 6 years ago

First of all we are very pleased that you were more than happy with engineer who carried out the work. I am very sorry that you found our sales team pushy as this is not our intention, it is just that our engineers diaries fill up so quickly that we like to guarantee our customer can get the most convenient appointment for them. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews