UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chap you sent was very professional and helpful I would definitely recommend you to others Many thanks FJ Scrivens & Sons Butchers”

Helpful Report

Posted 7 years ago

We are more than happy to hear that you were really pleased with the engineer who carried out the testing and your recommendation is greatly appreciated. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Arrived on time. polite and efficient”

Helpful Report

Posted 7 years ago

Thank you for your kinds words. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“A well organised engineer completed our PAT testing”

Helpful Report

Posted 7 years ago

Many thanks for your kind words in regards to the engineer they will be passed on. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“The person turned up on time and was courteous on checking the equipment around our working day.”

Helpful Report

Posted 7 years ago

We are very pleased that you were happy with the engineer who carried out the testing for you, we will make sure you comments are passed on. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“engineer brillant. . sales team bit of a nuisance. repeatedly phoned until booking made when told a decision would be made only a month before due date.”

Helpful Report

Posted 7 years ago

First of all we are very pleased that you were happy with the engineer who carried out the testing for you. Our main priority is to ensure that you get an appointment for when you are due and therefore we tend to call in advance to guarantee we have an engineer available for you on the date required. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Always prompt and friendly service.”

Helpful Report

Posted 7 years ago

We are very pleased that yet again you were happy with the service you received from UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Your engineer was prompt and efficient and carried out the PAT testing quietly, effectively and competently. Many thanks. One point of concern was the manner for providing initial feedback over the phone once the testing had been completed, this was done with the engineer within earshot of the telephone conversation and had the engineer's performance been poor (which wasn't the case) it would have been awkward to have provided honest feedback. We would suggest this initial call is made once the engineer has left the location?”

Helpful Report

Posted 7 years ago

First of all we are very pleased that you were more than happy with the engineer who carried out the work for you. The reason we make the call whilst the engineer is still on site is so that any issues can be addressed and resolved immediately. If for any reason there is a query that you do not wish to discuss whilst the engineer is on site then we have a highly professional Customer Relations team that you are able to contact. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“quick reliable and efficient would definitely recommend”

Helpful Report

Posted 7 years ago

Your recommendation is very much appreciated. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Service was of a good standard, no complaints.”

Helpful Report

Posted 7 years ago

We are very pleased to hear that you were happy with the level of service provided. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“This time it took hours longer than before and we had to wait in the dark until it was finished. This was your third attempt at booking someone to come to us. Plugs for the credit card machines were not put in correctly so customers had to wait while other staff members tried to work out what the problem was. We will probably look to go elsewhere next year.”

Helpful Report

Posted 7 years ago

Firstly please accept my sincere apologies that you did not receive the same high standards that you have done previously. I have passed your comments on to the relevant departments and they will be investigated accordingly. I have tried to contact you to discuss the matter further and will endeavour to contact you as we value your custom greatly. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“nice friendly service”

Helpful Report

Posted 7 years ago

Your positive comments are very much welcomed. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Excellent service, thorough and unobtrusive.”

Helpful Report

Posted 7 years ago

Many thanks for your high praise, it is much appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Quick, efficient and fairly priced compared to competitors.”

Helpful Report

Posted 7 years ago

It is very rewarding to hear such positive comments in regards to the overall service received. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Very good service all items checked professionally”

Helpful Report

Posted 7 years ago

We greatly appreciate your kind words in regards to the service provided by UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“The engineer was very professional but friendly. He was thorough and informative and ensured minimal disruption on the day.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave your very much appreciated feedback in regards to the engineer, they will be passed on to him. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Good prompt service by polite staff.”

Helpful Report

Posted 7 years ago

Your positive feedback will be passed on and we are very pleased that you were happy with the level of service you received. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“The chap turned up on time, he was polite and worked efficiently alongside us in our busy office”

Helpful Report

Posted 7 years ago

It is most rewarding to hear such positive comments in regards to our engineers who take great pride in the service they provide. Your kind words will be passed on to him. Thank you Joanne Adams Customer Relations Manger 0844 800 4180

Posted 5 years ago

“Excellent service. Efficient, polite and friendly.”

Helpful Report

Posted 7 years ago

Thank you very much for taking the time to leave your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“I thought that you should not ring and ask if everything was alright while the assistant is here as it can be rather difficult if things are not. Through my experience last week the assistant had a very strong body odour which was not at all pleasant and when he asked my to speak to his office I found this very unpleasant and difficult. I do not wish you to let the assistant know that this has come from us for future service.”

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Posted 7 years ago

“Test Engineer was very nice person to deal with and got the job done quickly and efficiently without too much disruption to the office.”

Helpful Report

Posted 7 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews