UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“It was 5 star service, vary impressed”

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Posted 6 years ago

What lovely feedback, we are more than pleased that you were happy with the service provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Came in and just got on, did not get in the way and was done very quickly”

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Posted 6 years ago

We appreciate you taking the time to leave your positive comments. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service from the guy carrying out the PAT test. Friendly and efficient. I am always a little surprised by the call the day after the test requesting immediate payment. It feels a bit pushy, a few days grace would feel more courteous.”

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Posted 6 years ago

First of all we are very happy that you were more than satisfied with the service provided by the engineer. Our main aim once the work has being carried out is to issue you with all of your paperwork so I am very sorry that this was not how it came across. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Misleading information. Was not informed that PAT testing was no longer a legal requirement and was invoiced for items I was not informed we would be charged for.”

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Posted 6 years ago

As an existing customer our renewals team would merely call you to offer our services again. It is totally your own decision as to whether or not you decide to have this carried out on a yearly basis. I apologise if there was some confusion over the items tested and I can see from our records that this has now being rectified. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Very good service. Turned up on time, worked around my busy staff and put everything back where it should be.”

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Posted 6 years ago

We are more than pleased that you were happy with the overall service provided by UK Safety Management. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent work and on time.”

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Posted 6 years ago

Your kind words will be passed on to the engineer. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Reliable and efficient service. Booking was easy and work carried out in a professional manner.”

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Posted 6 years ago

Thank you very much for taking the time to leave such positive comments. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Making it very easy not to forget to book in but never being pushy”

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Posted 6 years ago

It is very rewarding to hear that yet again you were more than satisfied with the level of service provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Very quick and efficient. They are very friendly and ring few months in advance to remind me of the next check.”

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Posted 6 years ago

It is very rewarding to hear that yet again you were more than pleased with the level of service you received from UK Safety Management and we look forward to contacting you again next year. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Prompt response.”

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Posted 6 years ago

Your positive comments are very much welcomed. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“I asked for pm appointment on the day so I could be in attendance but the guy came am. No call before he came. That said the staff said he was ok did his job and made sure there was no mess and everything was working before he left. So he did his job and because of that I rated them 4 stars and would still recommend the company if asked.”

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Posted 6 years ago

First of all we are very grateful for your recommendation and also that you were happy with the work the engineer carried out for you. I apologise for any confusion in regards to the time of the appointment as we do always try to arrive at the most convenient time for our customer. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Swift efficient, great customer service. very friendly”

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Posted 6 years ago

Your feedback is very much valued. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“All good”

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Posted 6 years ago

Many thanks for taking the time to leave you kind words. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“very efficient service from the initial call to get costing's to the supply of the invoice. thank you”

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Posted 6 years ago

We are very pleased that you were happy with the overall service provided. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Fast and professional service.”

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Posted 6 years ago

We are very pleased that you were more than happy with the service provided. Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“The engineer who came out to us was brilliant. He was very thorough and friendly.”

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Posted 6 years ago

Many thanks for such kind words in regards to the engineer I can assure you they will be passed on. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Tester we very polite and conducted himself in a professional manner, no mess left behind very friendly.”

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Posted 6 years ago

Your kind words will be relayed back to the engineer and we are very pleased that you were happy with the service provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Engineer was very good, professional, courteous and efficient.”

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Posted 6 years ago

We are more than pleased with such positive comments in regards to the engineer and they will be passed on. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Booked an engineer to come during working hours, the office rung and said he was still coming but would be when we closed, so I couldn't accommodate him, initially I was told he was in BN2 area and then I was told he had gone home, then the office said he would be here when we closed. I was offered therefore a date two days later and if that was not acceptable then a date in two months time after our Certificate expired, I found that really unsatisfactory we had arranged for all the working tools to be tested on the original date. None of our working tools could be tested on the Friday because they were out being used by our vans doing booked in jobs. We couldn't wait for 2 months for another date or we would not be covered and all of our working tools have not been checked either.”

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Posted 6 years ago

First of all please accept my sincere apologies for any inconvenience caused in regards to the testing date. I understand that a member of our Operations department have contacted you to arrange a convenient date to return to site and complete the testing for you. Please do not hesitate in contacting me on the number below should you require any further assistance. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service. Did what needed to be done with no disruption.”

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Posted 6 years ago

We are so pleased that you were more than happy with the service provided and that the engineer conducted themselves in the manner expected. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews