UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Pleasant and efficient operative carried out the service and arrived as booked. Initially the first booking was not for a convenient time and we had to rearrange, despite having told them we needed the testing done between 9am and 12 noon. Then, we had to review the testing on the phone immediately after the service before the service man left the building, which was somewhat time-wasting. Then they rang me the next day requesting payment over the phone immediately, I did not do this, for safety and data protection reasons, and paid online from their invoice. I expected 30 days to pay as we are regular customers, but this was not offered. Office staff pushy, service rep was great!”

Helpful Report

Posted 6 years ago

First of all we are very pleased that you were happy with the engineer who carried out the Portable Appliance testing for you. The reason we do the call whilst the engineer is still on site is so that any issues can be dealt with immediately. It is not our intention to push for payment we merely wish to issue you with your certificate as soon as possible, if you discuss your payment terms with our renewals department next year I am sure they will be able to help you. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Great service and very efficient.”

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Posted 6 years ago

Thank you for taking the time to leave such positive comments. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Used for our annual PAT, third year on the run, good reminder service, easy to arrange and efficient testing performed”

Helpful Report

Posted 6 years ago

We are more than pleased that yet again you were happy with the level of service you received from UK Safety Management and we look forward to contacting you again next year. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service, the engineer who attended our site was very professional, great company n”

Helpful Report

Posted 6 years ago

Your kind words will be passed on to the engineer and we are more than pleased that you were happy with the service provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Easy to book. Engineer was helpful”

Helpful Report

Posted 6 years ago

We will pass your positive comments on to the engineer and we are pleased that you were happy with the service provided. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Did the job, but the operative could have been tidier and more understanding of our business' needs.”

Helpful Report

Posted 6 years ago

I am very sorry that you were not happy with the way in which the engineer left your premises. If you would like to contact me on the number below and I can arrange for the engineer to re-visit site to rectify. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“We have just a small office so it was a straight forward procedure - very quick procedure and little disruption.”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to leave your positive comments they are much appreciated. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Great - Simple, quick and effective”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to leave such positive comments. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Friendly and very helpful , professional job ????”

Helpful Report

Posted 6 years ago

We are really pleased that you were happy with the level of service we provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“good and efficient service however they arrived on site not as we had arranged (a few days early)”

Helpful Report

Posted 6 years ago

First of all we are very pleased that you were happy with the service provided, we would always call before attending site on a different time than originally arrange so I am assuming this is the case for yourselves. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Your service engineer was polite informative and pleasant to deal with we will continue to use your company”

Helpful Report

Posted 6 years ago

Your recommendation is very much appreciated and we look forward to contacting you again in the future. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service, friendly, efficient and very professional”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to leave your positive comments they are very much welcomed. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Tony arrived promptly and worked his way systematically through the office equipment and caused minimum disruption. He was friendly without being distracting to staff working. He highlighted a problem of a broken fan that we were unaware of. We would recommend your company.”

Helpful Report

Posted 6 years ago

First of all we are very pleased with such kind words in regards to the engineer and will ensure that they are passed on to him. We also greatly appreciate your recommendation. Many thanksJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Service excellent, arrive when they say, test all appliances make surethey are all left working, and leave place clean and tidy”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to leave such positive comments it is very rewarding to hear that you were so happy with the service you received. Regards Joanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“yes”

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Posted 6 years ago

Thank you very much for taking the time to leave such a high rating. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Very polite engineer and office kept in contact too”

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Posted 6 years ago

We are very pleased that you were happy with both the engineer and the overall service you received. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service and really great on site staff who go over and above what is required to ensure a superbly delivered process. My only niggle is that I was not told that annual testing is not compulsory however, in saying that I would rather know that we are safe qand compliant.”

Helpful Report

Posted 6 years ago

We are very pleased that you were more than satisfied with the overall service provided by UK Safety Management. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“very professional, and I really appreciated the help with my PC when the internet and printer didn't work following switch off/test.”

Helpful Report

Posted 6 years ago

Your positive comments are very much appreciated and your kind words will be passed on to the engineer. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Quick efficient service.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave your positive feedback. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“There service was fine until I said it was expensive and we'd probably look elsewhere next year, at which point I was told they'd be able to do it for a lower price. What about this year! My own fault as I should have negotiated this time around, but it feels like we've just been ripped off and it's left a bitter taste. Its naive i know but shouldn't we just be able to expect their best price without having to haggle! The police is that they'll have no more of our hard earned cash next time.”

Helpful Report

Posted 6 years ago

As a renewal customer of ourselves we sincerely hope that you will give us the opportunity to rectify the matter with you for next year. If you would like to contact me on the number below and I would be more than happy to assist. RegardsJoanne AdamsCustomer Relations Manger0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews