UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Good professional service”

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Posted 6 years ago

Many thanks for your positive comments.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Very smooth service - would have liked to know what time the engineer was expected to arrive in advance.”

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Posted 6 years ago

First of all we are very pleased that you were happy with the service provided. Our Operations Department do make a call the day before we attend site and if a specific time is required we do endeavour to meet this requirement. If you advise our renewals team of this next year and we can put this in place for you.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Good service”

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Posted 6 years ago

We are very pleased that you were happy with the service provided by UK Safety Management.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Turn up on time and test all appliances BUT don't attempt any simple repairs such as replacing a plug or a lead. They merely slap on a 'do not use' sticker and then we have to employ another electrician to come and sort out simple repairs.”

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Posted 6 years ago

I am very sorry that you feel this way as our engineers will always endeavour to repair any damaged cables when possible to do so and will always replace any damaged plugs if they are faulty.However, if you would like to contact me on the number below I would be more than happy to discuss this matter further.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“I would have let no stars if I could. It was a complete shambles - we had a booking for 9 am we chased and chased - the technician said he did no t have us down to mid afternoon - after protracted discussions, he reluctantly came at noon - someone wasted a whole morning waiting. No apologies - no help from the central office - then to receive an invoice within 1/2hr of the work being completed - this is shocking customer service”

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Posted 6 years ago

Please accept our sincere apologies for any inconvenience caused in regards to time of the appointment. We did speak to a lady the day before the testing to re-confirm the booking and no mention of a time was discussed in regards to the engineer arriving on site. We then speak to a Mr Johnson on the day of the testing and advise him of the previous days call which he was not aware of and advise him that our engineer will be arriving on site at midday.However, if you would like to discuss the matter with me further and contact me on the following number I would be more than happy to do this.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service. Very courteous and helpful engineer.”

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Posted 6 years ago

Your kind words will be passed on to the engineer who will be more than happy with them.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“very quick and efficient as always”

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Posted 6 years ago

We are very pleased that yet again you were more than happy with the level of service you received from UK Safety Management.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“EXCELLENT”

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Posted 6 years ago

We are very happy that you were more than pleased with the level of service received from UK Safety Management.Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“The service is great from the engineer, Every year I get a call stating we have your certificates and ready to release if your in a position to pay, it’s condescending and I will tolerate it any further, giving your company regular annual business shows commitment & I won’t be held to ransom from the Controller more or less demanding a payment or you won’t release the documents, it’s not a critical service it’s essential, no other supplier talks to us in this manner & for that reason we won’t be doing business with you again! Regards”

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Posted 6 years ago

First of all I am very sorry that you feel this way as our only intention is to provide you with the relevant documentation as promptly as possible. It is by no means our intention to push customers into paying.However, if you would like to discuss the matter further I would be more than happy to answer any questions on the number below.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“All I can say is great service well done !”

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Posted 6 years ago

We are very pleased that you were more than satisfied with the service provided by UK Safety Management.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Quick polite service”

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Posted 6 years ago

We are very grateful for your positive comments.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“engineer was great”

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Posted 6 years ago

Your kind words will be passed on to the engineer who will be more than pleased with them.Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“I have found your service to be excellent from the booking of the service up to the engineer on site. When I needed to change the visit date this was altered without any fuss they were extremely amenable to my needs. Your engineer was very pleasant and professional.”

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Posted 6 years ago

First of all we are very happy that you were more than pleased with the service we provided, we will also ensure that your kind words are passed on to the engineer.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Efficient process as always”

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Posted 6 years ago

It is very rewarding to hear that yet again you were more than satisfied with the level of service provided by UK Safety Management.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Very easy to deal with, quick and efifcient.”

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Posted 6 years ago

We greatly appreciate your kind words.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Fast and easy no fuss”

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Posted 6 years ago

Thank you very much for leaving your positive comments.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service punctual polite really satisfied”

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Posted 6 years ago

Thank you very much for taking the time to leave your kind words.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“I would recommend your business”

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Posted 6 years ago

Your recommendation is very much appreciated.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Hugh is always friendly and efficient. I cannot fault his work or manor.”

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Posted 6 years ago

Your kind words will be passed on to Hugh who will be more than happy with them.Thank you very muchJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Very professional service from UKSM, especially from the Engineer who attended our site to complete the testing. A lot more appliances were tested than originally expected and this caused no disruptions for the Engineer”

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Posted 6 years ago

Your kind words and recommendation are very much appreciated and will be passed on to the engineer.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews