UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steve Cage attended and was on time we were kept up to date with the booking date all went well will rebook again for next year”

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Posted 8 years ago

Your kind words will be passed on to Steve and we look forward to contacting you again next year. Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Thorough”

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Posted 8 years ago

Your feedback is very much appreciated. RegardsJoanne AdamsCustomer Relations Manager0844 800 41800

Posted 5 years ago

“Excellent service”

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Posted 8 years ago

Many thanks for your positive comments. Thank you Joanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Good approach from sales team . Polite and not too pushy . The technician that did our testing was cheerful in the face of a large amount of antique wiring and advised us on priority of safety issues. Highly recommend this technician”

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Posted 8 years ago

We are very happy that you were more than satisfied with the service you received from the initial sales call to the testing carried out by the engineer. Your recommendation is very much appreciated. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Very impressed with the gentleman's work, tidiness and time taken”

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Posted 8 years ago

Your kind words in regards to the engineer who carried out your work will be passed on to him and will be greatly appreciated. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“On time, friendly efficient service”

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Posted 8 years ago

We are pleased that you were more than satisfied with the level of service received. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Punctual. Clean and tidy. Minimal interruptions.”

Helpful Report

Posted 8 years ago

Many thanks for such positive feedback, we are glad you were happy with the service provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Pleasant, efficient service.”

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Posted 8 years ago

Thank you for taking the time to provide us with your positive feedback. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“The Engineer operated with efficiency and speed, with little disruption to our opeartion”

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Posted 8 years ago

Many thanks for your kind words in regards to the engineer, they will be passed on. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Arrived on time and efficiently carried out the testing with minimum disruption”

Helpful Report

Posted 8 years ago

Your kind words in regards to the service you received are very much appreciated. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“quick and easy dealt with pleasant representative of the company who was courteous and efficient”

Helpful Report

Posted 8 years ago

We are very happy that you were more than satisfied with the way in which our engineer conducted himself, your kind words will be passed on. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Very good , good communication”

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Posted 8 years ago

We are very pleased that you were more than happy with the service you received from UK Safety Management. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“The technician was very helpful and efficient. As a charity, we are very aware of costs and when I queried an item on the invoice, the company were happy to take it off without a fight.”

Helpful Report

Posted 8 years ago

Many thanks for your positive feedback, we are glad that you were happy with the service you received. We will pass your kind words on to the engineer. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“would recommend.”

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Posted 8 years ago

Your recommendation is very much appreciated. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Friendly, professional service.”

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Posted 8 years ago

Thank you very much for taking the time to provide us with your positive feedback. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“The service we received was quick, clean and excellent”

Helpful Report

Posted 8 years ago

Your positive feedback is very much appreciated. Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Efficient...very good”

Helpful Report

Posted 8 years ago

Many thanks for your positive comments they are very much appreciated. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Happy with the overall service, engineer went about his tasks with minimum disruption.”

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Posted 8 years ago

“They were on time, and testing was carried fast and efficiently. Friendly service from both the appliance tester and the staff on the phone! Thank you”

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Posted 8 years ago

Thank you very much for your positive comments, we take great pride at UK Safety Managment to ensure that all of our customers receive the best possible service from start to finish.Your feedback is very much appreciated. RegardsJoanne Adams Customer Relations Manager 0844 8004180

Posted 5 years ago

“We had 3 visits in total - 2 to site equipment and 1 to HQ. I cannot vouch for site inspections, but was not impressed with the engineer who visited HQ. He turned up toward the end of the day for initial appointment stressed almost to tears due to a previous job/extra journey he'd been asked to make. He would not engage in conversation with me despite being advised that I was his point of contact for information/instruction. He had to arrange to come back as there were more items than thought (made worse by turning up late in the day due to other jobs). When he returned on a later date, he made virtually no verbal interaction, just wandered about without checking with me exactly what needed doing. The only time he engaged in conversation was when it was time to give feedback over the phone, which was handed to me with a forced smile. I was not impressed that I had to give feedback whilst the engineer was standing next to me, making it difficult/awkward to give proper feedback. I would suggest that training is given in interacting with clients and that feedback is not done over the phone whilst engineer is still on site.”

Helpful Report

Posted 8 years ago

I am very sorry that the engineer who attended site did not do so in the manner in which we as a company expect from all of our engineers. I understand that a member of our Customer Relations team has contacted you to discuss all of the issues raised further and that you were satisfied with the outcome of this call. Once again please accept my sincere apologies. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews