UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent as usual”

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Posted 5 years ago

We are very happy that yet again you were more than pleased with the level of service you received from UK Safety Management and we look forward to contacting you again when you are next due.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Swift service, In and out. Thank you”

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Posted 5 years ago

Many thanks for taking the time to leave such positive comments.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“I have been using this Company for several years and they have always provided a great service......”

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Posted 5 years ago

We are very pleased that yet again you were more than happy with the level of service provided by UK Safety Management and we look forward to contacting you again when you are next due.Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“He sorted out big tangles of wires and left everything much more tidy. All was tested and worked well. Well qualified to visit our office. Would like reminder of next years appointment in good time.”

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Posted 6 years ago

We are more than pleased that you were happy with the service provided and we look forward to contacting you again next year.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Good level of service and advice from the gentleman who did the testing. Invoice arrived within 15 mins of the end of visit, but the UK safety management office are now phoning between 6-8 times a day for payment less than 24 hours after the PAT testing has been done. I understand you'd like paying and of course you will but I do think it's pretty rude and unfair to constantly phone so soon after the visit. Hence the poor star rating.”

Helpful Report

Posted 6 years ago

First of all I am pleased that you were happy with the engineer who carried out the Portable Appliance testing. I am very sorry that you feel you were pushed for payment as this is not our intention. We merely wish to provide you with all of your paperwork as soon as possible.However, please accept my sincere apologies for any inconvenience caused.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Arrived on time, worked efficiently, did not cause any real disruption to the work space, prioritised the right areas (shop floor first and foremost), and left everything orderly, with no mess.”

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Posted 6 years ago

Your kind words will be passed on to the engineer who will be more than pleased with them.Thank you very muchJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Robert Cooper was pleasant and professional carried out his service well.”

Helpful Report

Posted 6 years ago

Your kind words will be passed on to Robert who will be more than pleased with them.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“0”

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Posted 6 years ago

Many thanks for taking the time to leave such a positive review.RegardsJoanne AdamsCustomer Relations Manager 0844 800 4180

Posted 5 years ago

“Easy and everything done as said it would be and called 12 months later when due”

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Posted 6 years ago

We are very pleased that you were more than happy with the level of service provided by UK Safety Management and we look forward to contacting you again next year.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Engineer was great man fully trained and professional.”

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Posted 6 years ago

Many thanks for such kind words in regards to the engineer and we will ensure they are passed on to him.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Robert was an excellent ambassador for your company. Efficient and unobtrusive.”

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Posted 6 years ago

Your kind words will be passed on to Robert who will be more than happy that you were pleased with the level of service he provided.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Really quick from start to finish it was about 10 minutes polite and put things back where he found them rather than just leaving them where he was testing.”

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Posted 6 years ago

Your kind words are very much welcomed and will be passed on to the engineer who will be more than pleased with them.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service from the tester as always. Very clear and concise with issues found.”

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Posted 6 years ago

We are very happy that yet again you were more than satisfied with the level of service received from UK Safety Management.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Turned up when they said they would and was quick. Would recommend”

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Posted 6 years ago

Your recommendation is very much appreciated.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Very efficient”

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Posted 6 years ago

Many thanks for taking the time to leave your positive feedback.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Which 69 items did you PAT test?”

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Posted 6 years ago

I understand that you have been contacted by a member of our Customer Relations team and this matter has now been resolved.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Very profesional, after original date and time set, received a phone call to confirm, which we liked. Engineer turned up on time on the right date. Engineer left everything as he found it and kept me informed if any of our items failed.”

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Posted 6 years ago

Many thanks for such positive comments, we are more than pleased that you were happy with the level of service provided by UK Safety Management.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service by the engineer as always. The only issue is that at 9.30am the following morning I had someone on the phone chasing me for payment. I was going to pay by bacs or over the phone but they beat me to it. Just think it’s a bit extreme chasing for payment by phone instead of forwarding an invoice which is what most companies do.”

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Posted 6 years ago

We will pass your kind words on to the engineer, in regards to the call the following day we aim to issue you with your certifications as soon as possible which is the reason for the call.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“The actual visit was excellent- same friendly guy as usual- quick & efficient with minimal disruption However the whole experience was spoiled (as usual) by the staff in the call centre! We book for a certain day to ensure that all of our kit is on site-then they repeatedly call trying to bring it forward because they 'have an engineer in the area' despite me asking them (again and again) to put a note on our file- that the day we book is the only day we can do- annoying! This year they also tried to charge us for socket testing- when I said we did not have it done-the response was 'did you not read your agreement' - yes I did- I booked PAT testing only!!! it would be a 5 star service if they just turned up when booked and charged for the actual work that was done!-shame that the excellent service of the engineers is let down by the call centre!”

Helpful Report

Posted 6 years ago

First of all we are very pleased that you were happy with the engineer who carried out the work for you. I apologise for any inconvenience caused in regards to the date as our aim is always to attend site when most convenient for our customer. Your feedback has been passed on to the relevant department and will be looked in to further.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Very friendly and efficient service - would definitely recommend UK Safety Management”

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Posted 6 years ago

Your recommendation is very much welcomed and we are pleased that you were happy with the service provided by UK Safety Management.Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews