UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The man arrived on time, was very efficient and friendly. Also the price is reasonable. The paperwork arrived by email and was very thorough.”

Helpful Report

Posted 6 years ago

We will ensure that your kind words are passed on to the engineer and are more than pleased that you were happy with the work carried out for you by UK Safety Management.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“The PAT tested was superb However the office DEMAND payment immediately Then the office calls the very next day for payment! NOT IMPRESSIVE”

Helpful Report

Posted 6 years ago

First of all we are pleased that you were happy with the level of service provided. Our main aim is to issue you with all of your documentation as soon as possible which is why we do a Customer Relation call once the work has been carried out.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Quick and Easy service. Very polite engineer. Very little disruption to employees during the PAT test.”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to leave such positive comments in regards to the engineer, we will pass them on.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Yes”

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Posted 6 years ago

Thank you for taking the time to leave your positive review.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Swift, efficient and polite.”

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Posted 6 years ago

Thank you very much for such positive comments.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“very professional young man”

Helpful Report

Posted 6 years ago

Thank you very much for your positive comments in regards to our engineer and we will make sure they are passed back on to him.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Always provide an excellent service which is why we use them year after year”

Helpful Report

Posted 6 years ago

We are very pleased that yet again you were more than happy with the level of service you received from UK Safety Management and we look forward to contacting you again next year.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Turned up on time. moved around office avoiding as much disruption as possible. As Last year very efficient and pleasant.”

Helpful Report

Posted 6 years ago

We are more than pleased that yet again you were happy with the level of service provided by UK Safety Management and we will pass your kind words on to the engineer.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent service. Very polite electrician. Would recommend”

Helpful Report

Posted 6 years ago

Your recommendation is very much appreciated and we will ensure your kind words are passed back on to the engineer.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Friendly, local electrician”

Helpful Report

Posted 6 years ago

We will ensure your positive comments are passed on to the engineer.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Good.”

Helpful Report

Posted 6 years ago

We appreciate you taking the time to leave your review.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“They were running late despite being told initially we were the first on the list. Then told they would be here at 10.30. Did not arrive until much later with no call to advise of further delays. They are quick to chase money but not so quick to release the PAT testing doc to say you have been certified etc.”

Helpful Report

Posted 6 years ago

Please accept my sincere apologies that the engineer did not arrive at the agreed time as this is always our main aim when confirming appointments. Unfortunately, sometimes things occur that means this is not possible. In regards to the issuing you with the certificate and test report this should occur as soon as payment is received and therefore I am very sorry if this was not the case for yourself.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Excellent team - good to deal with and excellent service”

Helpful Report

Posted 6 years ago

Your positive feedback is very much appreciated.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“They made an appointment for 5th September to carry out the PAT testing, however no-one arrived, there was no apology or explanation. Someone eventually turned up without approval, on the 25th September and was in the process of testing items that were not used, and not required to be tested. Following the work being carried out, there was someone from their office contacting our office almost every day for the payment. If they had arrived on time they would have been paid on time. I was not impressed with this company and I have told them not to contact me again next year.”

Helpful Report

Posted 6 years ago

First of all please except my sincere apologies for any inconvenience caused in regards to the appointment times, I will ensure that this matter is looked into further. Our aim is to issue you with your documentation as soon as possible which is the reason for our Customer Relation call, therefore, I am sorry of you felt this was to gain payment as this is not the case.If you would like to discuss the matter further please do not hesitate in contacting me on the number below.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Good, but had to rearranged several times before we got the work done.”

Helpful Report

Posted 6 years ago

First of all I am very pleased that you were happy with the service provided, however, apologies in regards to any delay in regards to the appointment.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Friendly and efficient service is provided by the telephone staff and the onsite engineer.”

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Posted 6 years ago

We are very pleased that you were happy with the overall service provided.Many thanksJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Efficient, Prompt and very professional service and the engineer was extremely pleasant.”

Helpful Report

Posted 6 years ago

Your kind words will be passed on to the engineer who will be more than happy with them.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“TERRIBLE !! The engineer himself was lovely but the price increased from the £99 agreed price to over £200.. deceitful and underhand tactics to get more money.. would never recommend them or use them again.”

Helpful Report

Posted 6 years ago

I am very sorry that you feel this way, however, I understand that after speaking to a member of our Customer Relations team this matter has now been resolved.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“I would definitely recommend your services to other companies...”

Helpful Report

Posted 6 years ago

Your recommendation is very much appreciated and we are very pleased that you were happy with the service you received.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Came on time and did the job Having said that I won't be using them again as they are far too expensive. After using them for three years the cost has more than doubled”

Helpful Report

Posted 6 years ago

We are very sorry that you feel this way as we always aim to offer the best possible service at a competitive price. If you would like to contact me on the number below I would be happy to discuss the matter with you further.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews