Hi there Kay Finch,
Thank you for taking the time to leave us a review.
I'm glad to hear that you're happy with the service we've provided and that you're impressed with our beautiful doors!
We look forward to hearing from you in the future.
Kindest regards,
Sarah
“These reviews are a pain but I appreciate necessary! Ross was very polite and listened to me and dealt with my enquiry most professionally. I did think he might chuck in half a litre of Treatex Hardwax Oil though! 😊”
Hi there Chris,
Thank you for taking the time to leave us a review.
I'm glad to hear that Ross polite and proffessional whilst dealing with your order, I will be sure to let him know of your kind comments.
We look forward to hearing from you again soon.
Kindest regards,
Sarah
“I had a few issues with payment online, Ross called me the following morning and went through my order and checked that I had all I needed to complete the project. He also advised me on treatment for the oak doors, in all very helpful and would definitely recommend UK Oak Doors.”
Hi Jason Rosser,
Thank you for taking the time to leave us a review.
I'm glad to hear that Ross was helpful and efficient in resolving the issue with your payment online and by giving you treatment advice.
I will be sure to pass your kind comments over to Ross and we look forward to hearing from you again soon.
Kindest regards,
Sarah
Hi Mike Calderbank,
Thank you for taking the time to leave us a review.
I'm glad to hear that you recieved efficient and proffesional assistance from Ross when you called to place an order recently.
I will be sure to pass over your kind feedback and we look forward to hearing from you again in the future.
Kindest regards,
Sarah
Hi Wayne Fox,
Thank you for kindly leaving us a review.
I'm glad to hear that Ross has been helpful and friendly when you contacted us recently - I will ensure he is aware of your kind comments.
We look forward to hearing from you in the future.
Kindest regards,
Sarah
“Great service from this company.
Sales team (Ross) excellent at checking I had not missed anything off my order.
Order placed on Thursday, all items were in stock… delivery of handles and hinges made on Sunday, doors arrived on the Monday- 4 days after placing order. Thanks 😊”
Hi Lisa Wild,
Thank you for taking the time to leave us a review!
It's lovely to hear that Ross provided you with excellent service when you placed an order with us recently and I'm also glad to hear that your items arrived promptly and smoothly.
I will be sure to let Ross know of your kind comments.
We look forward to hearing from you again soon.
Kindest regards,
Sarah
“Fabulous - first time I have used UK Oak Doors - need one to fit in with the rest of the house. First class service and product. Thanks to Ross for sorting my order out late on a Friday when things were clearly busy. Cant fault anything”
Hi Anonymous,
Thank you for taking the time to leave us a review.
I'm glad to hear that you're happy with the service you've received, especially from Ross.
I will be sure to pass your kind comments over to him.
We look forward to doing business with you in the future.
Kindest regards,
Sarah
“Was very impressed by the service I received when ordering and the delivery was made without any hitches. They look really nice doors so can’t wait for the carpenter to come and fit them.”
“Excellent service. Helpful sales team. Ross sorted out the order for me so I had the best possible delivery date. Used them before and no hesitation in buying from them again. Great quality doors.”
“Despite a few issues with delivery, Ross continually returned calls and did his utmost to resolve issues and respond to our requests for further pricing.”
