UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Efficient service. Email promptly received when requiring further information to progress a claim, with a simple ask of a reply with additional attachment, which made it quick and easy for me to resolve. Many thanks”

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Posted 2 years ago

“I applied online. The service was quick and efficient. I would recommend based on my experience so far, but I haven't made a claim yet.”

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Posted 2 years ago

“The process for applying for payment was easy and Nicola who processed the application couldn’t have been more helpful”

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Posted 2 years ago

“Excellent service, was asked for documentation, sent it all. Payment sent, very pleased thank you.”

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Posted 2 years ago

“I have sent all receipts from dentist and forms for our dental treatment and copies as requested and still they haven't paid out on husbands treatment I don't think they know what they are doing I have not had any problems previously.”

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Posted 2 years ago

“Thankyou very much to the team for the fast & efficient service given to my query today, your help was very much appreciated & the problem now sorted.”

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Posted 2 years ago

“Very pleased with the service and help I received.”

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Posted 2 years ago

“Very pleased with the help I received with my dental claim, after experiencing a lot of difficulties getting on to the website I was offered very good help to get my problem solved.”

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Posted 2 years ago

“I have personally never encountered any company who finalise claims so fast as you have done , I commend you for such excellent service.”

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Posted 2 years ago

“Extremely quick and efficient. All sorted within 24 hours.”

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Posted 2 years ago

“Extremely swift and efficient payment and response to emails”

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Posted 2 years ago

“Customer service was fairly poor. I submitted my first ever claim and, after 3 weeks of hearing nothing, chased it up to find that they were waiting for information from me that I wasn't aware of. They had contacted my dentist and left a message but he hadn't got back to them. I was able to provide the information and the claim was settled quickly after that. Would have been a lot quicker if they'd just asked me!”

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Posted 2 years ago

“Your processor emailed to let me know there was an issue with my file attachment, so I replied with the pdf again and just 5 minutes later he processed my claim. Really happy with the speed and clarity to get this done. Thank you Craig!”

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Posted 2 years ago

“I contacted Customer Service with a query regarding a claim. Nichola who spoke to me was so helpful and friendly, she sorted the issue out immediately and processed the claim. Very efficient and person centred Thank You.”

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Posted 2 years ago

“Easy to use service and helpful staff”

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Posted 2 years ago

“Very happy with this service and very happy I have signed up with company. Carl has been brilliant very prompted with reply’s to my emails. My claims have all been paid straight away Very happy customer thank you”

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Posted 2 years ago

“Carl was really helpful and patient with my claim, as it was the first time. He explained everything very well and resolved an issue for me too.”

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Posted 2 years ago

“Thank you Carl for dealing with my claim which went through very quickly 😃”

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Posted 2 years ago

“I would like to say Thank you to the gentleman Carl, who helped me promptly so a payment was made on time. Many thanks”

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Posted 2 years ago

“A problem with my claim was handled promptly so a payment was made quickly.”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,332 reviews