UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Quite an expensive service and is quite restrictive on what you can claim for (compared to other schemes I’ve had). You need a GP referral for reflexology, aromatherapy or massage. For chiropractic work, chiropodist, physiotherapist and osteopath work you only get £20 per visit!! That means you’re paying for a scheme, getting taxed on that scheme, and then paying extra. Baffling really!”

Helpful Report

Posted 1 year ago

“Very responsive both on the phone and via email. Quick turnaround on refunds. I've personally been dealing with Sara and she has been excellent at answering my many questions re upgrading!”

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Posted 1 year ago

“Really helpful customer service team, provided me with a quick solution to my issue and very friendly on the phone and via email. Thank you”

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Posted 1 year ago

“Amazing service as always.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Refunds are processed quickly but you must have all your documentation in place. Excellent service.”

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Posted 1 year ago

“Quick and direct service many thanks”

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Posted 1 year ago

“Andrew Bevins was very helpful and fast email responses. Thank you Andrew :)”

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Posted 1 year ago

“It was not a bad experience but a matter of finance. The service offered by UKHealthcare was first class.”

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Posted 1 year ago

“Extremely helpful and patient staff, very understanding, incredibly quick response times too.”

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Posted 1 year ago

“Fast response and easy to register”

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Posted 1 year ago

“Great customer service by Andrew by email and over the phone. Claim processed quickly. Thank you”

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Posted 1 year ago

“So easy to deal with, there has been no issues and answer any queries very quickly. Claim payouts are hassle free and paid in a timely manner.”

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Posted 1 year ago

“Dealt with my claim very promptly and communicated although the process.”

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Posted 1 year ago

“Very helpful and professional service.”

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Posted 1 year ago

“Payout as promised. Dealt with a query a query promptly with good communication.”

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Posted 1 year ago

“In my experience dealing with UK Healthcare so far, they have been fantastic and communication has been so quick. The value for money seems to be excellent, considering my children are covered free of charge. Overall a positive experience so far, customer service has been excellent.”

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Posted 1 year ago

“Deborah was very helpful with my query, was very polite and helped solve my problem very quickly. Great customer service”

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Posted 1 year ago

“Sara was extremely efficient setting up my policy, communicating and sending through the policy details, responded to my amendment email very quickly. Great customer service.”

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Posted 1 year ago

“Sara has been very helpful every time I have spoken to her, and her replies are always prompt. Never used a healthcare service/provider like this before but I am pleasantly surprised.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews