UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,470 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,470 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you to Andrew Clegg for the support getting the Healthcare Cash Plan in place and for delivering sessions across our sites. And to Sara Leathley for getting our employees accounts setup. Good support provided”

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Posted 1 year ago

“Debra Grimshaw advised and helped me make an amendment to my policy. She was very patient and professional at all times and I’m really grateful for advice. Debra is obviously an asset to your organisation.”

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Posted 1 year ago

“Nothing much to say”

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Posted 1 year ago

“The service I received from Carl Strickland was great I would highly recommend him”

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Posted 1 year ago

“The service provided from Sara Leathley has been amazing. She is very quick and responsive. Very highly recommended.”

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Posted 1 year ago

“Thank you Andrew Bevins for helping me make a dental claim. I appreciated your guidance and the way you helped me make a claim. Many thanks Caroline”

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Posted 1 year ago

“Deb Grimshaw responded to my email very quickly and efficiently, thankyou very much! Beth”

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Posted 1 year ago

“Replying back from my email was very quick and updated me on any extra information that was needed for my claim. Money goes back into account within 3 to 4 days. Great customer service.”

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Posted 1 year ago

“Outstanding Service I have just been enrolled as part of a company scheme. Sent a claim form for Optical reasons, processed within 15 mins...e mail back confirming payment. Also before hand I upgraded my package to include my family and my telephone queries were answered fully in a clear and professional manner.. Impressive so far”

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Posted 1 year ago

“Deb Grimshaw Very helpful”

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Posted 1 year ago

“Whist the payment of any claims usually happens quite quickly I think that the claim form is clumsy and I think there should be an immediate email confirmation that the claim has been received with another email when payment has been made, rather than having to check my bank account to see whether payment has been made. I also spent over an hour ones unsuccessfully trying to submit a claim, eventually ringing the help line who then told me that it was temporarily unable to receive on line claims due to a technical hitch - very frustrating! Phone and email response from the helpline has been good when contacted.”

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Posted 1 year ago

“Prompt refunds and confirmation emails of receipt of paperwork etc.”

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Posted 1 year ago

“Andrew Bevins dealt with my email query very quickly & efficiently. Excellent customer service. Thank you.”

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Posted 1 year ago

“Andrew Bevins replied to my query very quickly and gave me exactly the information I needed in his first response. Fantastic service!”

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Posted 1 year ago

“Great help from Andrew Bevin, I made my 1st ever claim on my dental plan amd Andrew advised that the documents I submitted didn't provide the right info and I asked him to clarify what I need and he told me what to ask the dentist for and email it back to him. I got the right documents from my dentist this morning and forwarded it to Andrew, a couple of hours later he responded to say my claim had been processed and I would receive the payment in 3 - 5 days. Thanks Andrew”

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Posted 1 year ago

“Sara Leathley answered all my questions quickly and helpfully, couldn't ask for a better customer experience”

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Posted 1 year ago

“Very helpful! Thank you.”

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Posted 1 year ago

“This cash plan benefit is excellent. Super easy and fast to make claims, and when I have had questions Craig has been brilliant.”

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Posted 1 year ago

“Deborah came back to me straight away with the advice needed. Fast customer service .”

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Posted 1 year ago

“I have always claimed for my dental treatment very quickly and smoothly but this last time of claiming they haven't processed it as the receipt from my dentist doesn't have my name on it. A card machine receipt doesn't have my name on it. The claim form sent with the receipt clearly states my name and details of the treatment received completed by the dental receptionist. I don't understand why it's a problem this time. The receipt marries up to the details date, amount claimed etc. Just don't understand.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,470 reviews