UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,470 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,470 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with queries talked me through how to find the online claim form. Answer emails quickly excellent”

Helpful Report

Posted 1 year ago

“Excellent service and helpful communication re claim”

Helpful Report

Posted 1 year ago

“I recently posted on hear my one star review regards turning down my claim for in hospital claim for mental health. I once again bring this to the attention of anyone reading these reviews. It quite clearly states on the benefits table for ANY hospital stay. Obviously ANY doesn’t mean any. I then looked at the star rating re reviews. I think the rating claimed is clearly exaggerated, of the first 17 5 star claims, only 10 are verified reviews 7 are unverified.”

Helpful Report

Posted 1 year ago

“Claims are always processed quickly and efficiently. I recently submitted a question which was promptly answered and was very helpful”

Helpful Report

Posted 1 year ago

“Always very professional and prompt in payment. Cant praise you enough and have been a member for many many years.”

Helpful Report

Posted 1 year ago

“Sent a request to add my daughter to my policy, it was dealt with incredibly quickly and efficiently”

Helpful Report

Posted 1 year ago

“Amazing Service from Andrew B.- high level of customer service and resolved in a timely manner- thank you!”

Helpful Report

Posted 1 year ago

“My first time making a claim and the process was very simple. My only concern was that I didn't get a response to say everything was ok However one quick email and my mind was put at ease. Very impressed with UK Healthcare so far.”

Helpful Report

Posted 1 year ago

“UK Healthcare is an excellent company. Reasonable and fair prices. Very quick payers. Very simple claim form. I and my wife certainly recommend them.”

Helpful Report

Posted 1 year ago

“Excellent company !”

Helpful Report

Posted 1 year ago

“Sara is always super helpful with any queries I have and responds quickly with the help I need.”

Helpful Report

Posted 1 year ago

“Really speedy service thank you”

Helpful Report

Posted 1 year ago

“Recent requests for scheme information as an employer dealt with quickly - Thank you”

Helpful Report

Posted 1 year ago

“Very efficient and helpful”

Helpful Report

Posted 1 year ago

“I took out a subscription two and a half years ago in good faith only to experience my claims being rejected by officiousness. I have therefore cancelled my subscription and recommend no other person to join the scheme which has made a considerable amount of money from me with no corresponding compassion or consideration of my claims for reimbursement. A truly dreadful waste of time and money.”

Helpful Report

Posted 1 year ago

“My claim was processed by a professional, helpful and friendly customer service administrator.”

Helpful Report

Posted 1 year ago

“The UK Healthcare team are super efficient, are very helpful with queries and respond in a timely promptly to queries. From admin to finance and sales team - very professional and friendly.”

Helpful Report

Posted 1 year ago

“The response was very quick”

Helpful Report

Posted 1 year ago

“Hospital In Patient A nightly allowance for any NHS or private hospital admission. The above statement is copied and pasted from UK healthcare site. There is no reference to any disclaimers. I submitted a claim for the above benefits, it was declined because my stay in a NHS hospital was for mental health. I then referenced terms and conditions, after fully reading the terms and conditions I could find no disclaimer or reference to declining claims re mental health. In the modern day it find it abysmal that UK Healthcare discriminates against mental health. To quote the representative that I spoke to…..it would pay out for a broken leg.”

Helpful Report

Posted 1 year ago

“Quick and professional”

Helpful Report

Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,470 reviews