UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,479 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,479 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a claim error where 2 claim were not processed I flagged this with UKhealthcare, and Craig swiftly discovered the error and rectified. The payback should be with me soon.”

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Posted 2 years ago

“Always had good service and prompt responses to queries. The staff are always friendly and helpful, thanks to Craig for the help processing my claim today.”

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Posted 2 years ago

“Excellent service from Carl Stickland. My issue was attended to and sorted promptly.”

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Posted 2 years ago

“Always really helpful in every way”

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Posted 2 years ago

“I made an error with my request and Carl patiently waited for me to get the evidence I needed for my claim. He was quick to respond and resubmitted for me.”

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Posted 2 years ago

“I was having trouble submitting the receipt but after talking to a customer service advisor the problem was solved”

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Posted 2 years ago

“After a phone call I sorted out issues I had with email address change. Very quick reply and information”

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Posted 2 years ago

“Their online form is not up to much, and as I am a long standing member (5digit membership) the online form would not accept my submission (needs a 6 digit number). Receipts appear attached when sending them yet I receive e mails suggesting no receipt is attached. One receipt was rejected as not having enough info (ie my name on it and date of receipt) which was patently wrong. In all, it takes too long and too much inefficiency to process claims.”

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Posted 2 years ago

“Quick and effectient response”

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Posted 2 years ago

“I had a similar experience to previous customer in that on my first claim for a check up refund, I was then asked to provide evidence of previous two or three treatments before I had joined the scheme. Fortunately after forwarding the request by email to my dentist, they replied to me.. and I forwarded it to UK Health care. It crossed my mind if the info. My dentist then provided was insufficient I was going to cancel my policy. As it turned out, UK Health care were prompt in accepting the extra info. And I expect a refund soon .”

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Posted 2 years ago

“We have been paying this insurance for over 6 months and when we put our first claim in for £23 we were told we had to provide proof of our last checkup before the insurance started which we did then proof we actually attended and that we completed any treatment advised. I've been back to the dentist twice this week whilst trying to work. I'm not sure it's worth it to be honest.”

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Posted 2 years ago

“Excellent customer service, polite and understanding”

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Posted 2 years ago

“Very speedy service once I submitted the necessary proof. Andrew was very helpful.”

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Posted 2 years ago

“Claim submitted and processed efficiently”

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Posted 2 years ago

“Very swift settlement once I'd submitted all relevant info.”

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Posted 2 years ago

“Chris has been very helpful through making my first claim, providing timely responses and advising throughout.”

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Posted 2 years ago

“Excellent service with a quick reply time and extremely helpful. Carl offered a fantastic customer service, with even better communication.”

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Posted 2 years ago

“The customer service provided today was timely, efficient and very helpful. Superb!”

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Posted 2 years ago

“Excellent customer service from Andrew and very well communicated. Thank you and very highly recommended.”

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Posted 2 years ago

“Great customer service and communication.”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,479 reviews