UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“UK Healthcare are excellent. Unfortunately I have had to leave them due to the limitations of their offer, but I felt awful in doing so. The staff are helpful and the process easy. I would love to return to them if their service offering was a bit wider.”

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Posted 1 year ago

“They are always very efficient and pay relevant benefits promptly without problems”

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Posted 1 year ago

“Craig Matthews was prompt and efficient at responding to my enquiry. Very professional service.”

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Posted 1 year ago

“Very prompt and helpful response to my query”

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Posted 1 year ago

“Having making a mistake on my dental claim , Deborah contacted me within 48 hours and we sorted the claim great work thanks Deborah”

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Posted 1 year ago

“Great efficiency from Carl”

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Posted 1 year ago

“Hi, Carl Stickland needed some information re my NHS Dental Treatment which I have provided him with Treatment Plan and explanation on receipt, he replied quickly and everything has been sorted. Great”

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Posted 1 year ago

“First time making a claim through the portal. After making an error, Andrew from the customer service team kindly assisted to help me complete my dental claim.”

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Posted 1 year ago

“Always a pleasant experience, receipts unable to upload online so i contacted customer services re my dental claim they were happy to help me they advised me to send the receipts via email so i did, two days later ive received confirmation that payment has been authorised & processed. Great service”

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Posted 1 year ago

“Contacted today with a query which was answered fully and quickly by Andrew. Great customer service!”

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Posted 1 year ago

“Contacted via email today to help with my Dental claim and very helpful.”

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Posted 1 year ago

“U.K. Healthcare is very easy to contact and answer any questions quickly. I handle my Mother’s policy for her as well as my own policy so I often need issues clarifying. Any payments claims are easy to submit and are paid very quickly. Customer service is excellent.”

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Posted 1 year ago

“Quick response to query.”

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Posted 1 year ago

“Really fast and concise service - very helpful in understanding and responding to my needs.”

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Posted 1 year ago

“The whole system is easy to complete , the staff are polite & friendly whilst getting the payments processed quickly”

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Posted 1 year ago

“Very prompt and helpful response from Carl Strickland.... thankyou”

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Posted 1 year ago

“Have found any claims I submit are processed quickly along with payment.”

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Posted 1 year ago

“Excellent service from Craig M who went above and beyond to quickly solve my query and process my claim. Very much appreciated.”

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Posted 1 year ago

“Very pleasant and efficient service without any problems or issues. Advisor (Andrew Bevins) was very helpful and processed my claim with ease.”

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Posted 1 year ago

“The service that the Healthcare team has given me over the years has been consistently very good, with help and advice given whenever I have needed it.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,332 reviews