UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Great Customer Service”

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Posted 2 years ago

“Yes very efficient been with hospital Saturday for many years it helps with breaking the cost down monthly for my glasses , teeth , feet ect”

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Posted 2 years ago

“Yes answer any query quickly especially andrew bevins.”

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Posted 2 years ago

“I have been trying to claim £65.20 for dental work for 3 months and keep being fobbed off with lame excuses, such as "the receipt does not say what the work is for". This is a dentist's receipt for band 2 work, how much more info do you need?”

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Posted 2 years ago

“After 18 years membership I find yet again reasons are being found to reject legitimate claims and increasingly find the logic applied to claims is to seek a way to reject claims and is done so in a cold and not in a caring customer fashion. So it looks like that after 18 years membership I will be moving my custom elsewhere. The latest example is the claim I submitted by post included the original full receipt and credit card receipt but the claim was rejected because somehow the receipts were not with my claim form according to UK Healthcare. This is not the first experience of this nature.”

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Posted 2 years ago

“Craig was very efficient”

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Posted 2 years ago

“I needed to ring as I couldn't find my policy number to make a claim - my call was answered quickly and the person I spoke to was very helpful. I was treated courteously regarding the two claims I submitted although one was turned down as it was made too late.”

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Posted 2 years ago

“I pay £18 a month dental plan and have trouble getting a £14 check up back every 6 months..”

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Posted 2 years ago

“The service I received from Andrew was helpful in getting my claim processed. Thank you Andrew”

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Posted 2 years ago

“Quick response within 1 hour. Told to expect refund in 3-5 working days. If this does happen I will be very happy. Kind regards Janet”

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Posted 2 years ago

“For some reason, I can never submit my claims online even though I go through the form and check there are no errors. Nicola has always very promptly put my claims in for me when I email her and it is never a problem. Ever grateful Nicola - thank you!”

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Posted 2 years ago

“Lovely got everything done straight away, massive thankyou to Craig who got in touch to tell me what was wrong or what I needed and soon as that was done claim was done too thankyou”

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Posted 2 years ago

“Craig Matthews helped me to be able to get my receipts to yourselves to make my claim and took the pressure from me as I was struggling to get them over to you so took the worry away from me.”

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Posted 2 years ago

“A speedy response to my query.”

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Posted 2 years ago

“After a claim error where 2 claim were not processed I flagged this with UKhealthcare, and Craig swiftly discovered the error and rectified. The payback should be with me soon.”

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Posted 2 years ago

“Always had good service and prompt responses to queries. The staff are always friendly and helpful, thanks to Craig for the help processing my claim today.”

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Posted 2 years ago

“Excellent service from Carl Stickland. My issue was attended to and sorted promptly.”

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Posted 2 years ago

“Always really helpful in every way”

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Posted 2 years ago

“I made an error with my request and Carl patiently waited for me to get the evidence I needed for my claim. He was quick to respond and resubmitted for me.”

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Posted 2 years ago

“I was having trouble submitting the receipt but after talking to a customer service advisor the problem was solved”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,332 reviews