UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,405 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,405 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wrote an excellent review but your CAPTCHA verification failed, the same as technical difficulties with uploading my dental receipt.No fault of any humans though.”

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Posted 1 year ago

“Very helpful thank you.”

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Posted 1 year ago

“My claim was lost in the post. I phoned and Nicola dealt with the problem efficiently and politely. No drama!”

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Posted 1 year ago

“Very helpful and very friendly quick process thank you”

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Posted 1 year ago

“Very fast response to my message, and informative of my allowances I have.”

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Posted 1 year ago

“Andrew has been great. Quick response. Thank you.”

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Posted 1 year ago

“Communication has been great, thankyou Sara Leathley”

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Posted 1 year ago

“The staff are knowledgeable, friendly and helpful. I would recommend this company to anyone. They are efficient and resolve any queries very quickly. It is easy to communicate with this company and the staff really seem to care about the customers. Thank you”

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Posted 1 year ago

“I received a prompt and polite reply about a claim I have made for severe, constant pain i have had for 2 years and 10 months approximately. I am grateful for this service.”

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Posted 1 year ago

“Turns out it was very simple to make a claim, just make sure you have a detailed receipt. Response is very prompt and help is on hand should you need it.”

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Posted 1 year ago

“Very good from a customer standpoint, and the pricing was very good compared to others on the market. I would recommend to anyone looking for a health cash plan. Their customer service is fantastic and you get responses very quickly.”

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Posted 1 year ago

“Craig Matthews very helpful. Waiting times on phone are short and query dealt with quickly!”

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Posted 1 year ago

“Impressed at the prompt response very helpful and professional throughout the proces excellent person centred approach”

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Posted 1 year ago

“When I submitted a claim I received a reply from Craig Mathews indicating that I would not be eligible because i was not covered for private dental work under the English Banding 1,2 and 3 even though it was clear on my claim form that I was Scottish and had the treatment in Scotland AND by the NHS, I even invited him to contact my dentist. He failed to respond to my email so had to phone him and was quite curtly told' your refund is in your bank', no apology at all for his error. He said that he had sent me an email explaining this but I have never recieved it.”

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Posted 1 year ago

“It was so easy to put my claim in. Also the quick reply.”

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Posted 1 year ago

“I recently updated my dental policy and had a few queries relating to the policy itself. I got a timely response from Andrew Bevins, Customer Service Advisor and answers to my questions. I would highly recommend UK Health care.”

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Posted 1 year ago

“Had no no issues, service was helpful and polite.”

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Posted 1 year ago

“Not experiencing help regarding my claim. Have now emailed twice (last time this morning - Saturday 25/11) because I no response first time. I still don't really know which part of my claim is not acceptable. I answered the questions, added two receipts etc.”

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Posted 1 year ago

“Quick response and payment!”

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Posted 1 year ago

“Thankyou Andrew for proceesing the claim so quickly.Anytime ive phoned or e mailed they have always been helpful at dealing with what ive enquired for & very quick at sorting it out.Very professional & considerate.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,405 reviews