UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Always requesting further documentation, that you aren't initially asked for, in a way that feels like they are stalling paying or not wanting to pay at all”

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Posted 1 year ago

“Very quick response to my enquiry to upgrade my policy and Sara provided everything I needed very quickly. Very happy with the service thank you.”

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Posted 1 year ago

“Very nice and easy application and good communication.”

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Posted 1 year ago

“Sara was very helpful and replied quickly”

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Posted 1 year ago

“Prompt and professional Service”

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Posted 1 year ago

“I feel cheated by this company. There is no point of paying any premiums when you can’t even claim the simplest amount for dental services. What is the point for having a dental insurance policy when you can’t even claim. Is this for reaping people off and making money out of ordinary people who are struggling to make ends meet?”

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Posted 1 year ago

“Great service. Prompt and professional.”

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Posted 1 year ago

“Despite her workload Sara returned my policy documents very quickly following application. Very polite and knowledgeable.”

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Posted 1 year ago

“Very responsive, very professional, highly recommend”

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Posted 1 year ago

“Always prompt and helpful.”

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Posted 1 year ago

“Very prompt service with very good communication. Worked with me as the customer to resolve an issue in a very professional and efficient way. Thank you!”

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Posted 1 year ago

“very helpful staff”

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Posted 1 year ago

“I was updated where my claim was and when to expect payment. Good service.”

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Posted 1 year ago

“Quick response times.”

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Posted 1 year ago

“Nice team, always happy to help :)”

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Posted 1 year ago

“A rather protracted delay (3/4 business days) between completing on-line application and receiving any form of acknowledgement. Interim calls to provider to see if application had been registered also drew a blank response.”

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Posted 1 year ago

“Very happy to recommend, courteous staff and no quibble if you submit correct paperwork!”

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Posted 1 year ago

“Declined claim due to date error on their system, for two consecutive claims. No apology and had to chase them for updates as response time very slow. Eventually paid out but only after chasing them. Service has gone downhill, was not this bad before!”

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Posted 1 year ago

“Very happy with this company. My claim was paid promptly and had maximum support from them”

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Posted 1 year ago

“Although I am still going through a dispute, through no fault of UK healthcare or my own, the team have been efficient so far at responding and escalating my claim. Mark has been helpful so far in providing me with clear response at each stage of the process.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews