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UK Healthcare Reviews

4.6 Rating 2,332 Reviews
89 %
of reviewers recommend UK Healthcare
4.6
Based on 2,332 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read UK Healthcare Reviews
Anonymous
Anonymous  // 01/01/2019
Have been with UK Healthcare for a few years now. Am mostly pleased with the way they deal with my claims. However chiropodist visits are limited to £20 per visit, my chiropodist charges more, therefore am unable to claim back 100%. This and other t&c barriers mean I score it a 3!
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Posted 7 years ago
always a quick service I have been a member for about 11 years and the scheme has helped me afford medical care.
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Posted 7 years ago
Very straight forward process, great cover and value for money. Since being covered, I have been far more active in taking care of my health.
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Posted 7 years ago
I have never had any problems claiming and staff are always helpful and polite
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Posted 7 years ago
UK Healthcare are so easy to work with. Debra is great, if I have any starters/leavers/amendments an e-mail sorts it out in no time. Wendy has looked after our account for many years and is always so knowledgeable and helpful.
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Posted 7 years ago
Every time I have used bhsf the phones get answered quickly and politely, the information requested is provided without having to hold and the online claims system is simplicity itself. An excellent service
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Posted 7 years ago
Very efficient claims service and very pleasant staff to deal with on the phone
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Posted 7 years ago
UK Healthcare are quick and efficient at managing claims and thus far I have no complaints and every faith in their ability to process claims fast.
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Posted 7 years ago
Recent price increase on monthly premium was quite an excessive percentage, will be dropping my cover down.
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Posted 7 years ago
used uk healthcare a few times now through my wifes company very fast payment no hassle payment took around 4 days great
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Posted 7 years ago
Excellent all round
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Posted 7 years ago
Great service and really easy to make claims. Paid very quickly.
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Posted 7 years ago
Staff are always happy to help with any queries, and claims are dealt with promptly.
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Posted 7 years ago
Great Company
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Posted 7 years ago
UK Healthcare process claims very quickly and also resolve any queries fast
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Posted 7 years ago
Very good efficient service. Friendly staff who care about service. All together a good company to deal with.
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Posted 7 years ago
Very friendly company, easy to set up the scheme. Very easy to claim and payments are made quickly. Great value for money.
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Posted 7 years ago
I have had several bad experiences with this company, In my opinion I feel barriers are placed to make it difficult to claim through complicated terms and conditions.
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Posted 7 years ago
Excellent service and quick processing payments, Sarah was very helpful
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Posted 7 years ago
We have recently moved to UK Healthcare from being with a previous provider for 6 years. We are in early days however so far so good and the scheme has been well received with our people. The turn around time on payback for claims is quick and easy ... we would love to see an app launched in the future!
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Posted 7 years ago
UK Healthcare is rated 4.6 based on 2,332 reviews