UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Nicola Williamson solved a problem that I had with my dental claim with great politeness and urgency. She is obviously a great asset to the Company.Tim”

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Posted 3 months ago

Dear Tim, Thank you so much for your wonderful 5-star rating of UK Healthcare! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our services. We also want to extend a special thank you for mentioning Nicola Williamson and her outstanding customer service. We couldn't agree more that she is a valuable asset to our company. Your satisfaction is our top priority, and we're delighted that Nicola was able to resolve your dental claim problem promptly and efficiently. Once again, thank you for your kind words and for choosing UK Healthcare. Warm regards, Customer Service Team

Posted 3 months ago

“no problems getting money back with correct receipts and they emailed me with what i needed within 24 hours of me making the claim”

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Posted 3 months ago

“quick and detailed response”

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Posted 3 months ago

Dear Sandie, Thank you so much for your wonderful 5-star rating of UK Healthcare! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our services. Your kind words about our quick and detailed response truly mean a lot to us. We continuously strive to provide efficient and thorough support to all our customers, so it's delightful to know that we have met your expectations. Once again, thank you for choosing UK Healthcare. Best regards, Customer Service Team

Posted 3 months ago

“Carl Stickland was very helpful. He never cease to update me on my application until I have re eived my claim. Thank you.”

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Posted 3 months ago

Dear Maria, Thank you so much for your incredible 5-star rating of UK Healthcare! We are thrilled to hear that you had such a positive experience with our services. We would also like to extend our gratitude for mentioning Carl Stickland in your review. Carl is an exceptional member of our team who goes above and beyond to provide outstanding assistance to our clients. Your kind words about his constant updates during your application process truly mean a lot to us. Thank you once again for your glowing review. Warm regards, Customer Service Team

Posted 3 months ago

“Very nice service nice to have help”

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Posted 3 months ago

Thank you so much for your fantastic 5-star rating for UK Healthcare! We truly appreciate your kind words and positive feedback. We are delighted to hear that you found our service to be very nice and helpful . Providing exceptional care and assistance to our customers is our top priority. Once again, thank you for choosing UK Healthcare and for taking the time to share your experience. We look forward to serving you again in the future. Best regards, Customer Service Team

Posted 3 months ago

“Very prompt reply thank you Funmi, All your information was clear to understand.”

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Posted 3 months ago

Thank you very much for your 5-star rating of UK Healthcare! We truly appreciate your feedback and are delighted to hear that you found our information clear and easy to understand. We pride ourselves on providing prompt and efficient service, so we're thrilled that you had such a positive experience. Kind Regards Customer Service Team

Posted 3 months ago

“Speedy and efficient customer service from Sara on the corporate team :)”

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Posted 3 months ago

Thank you so much for your amazing 5-star rating and for sharing your positive experience with UK Healthcare! We truly appreciate your feedback and are delighted to hear that you had a great experience with us. Furthermore, we are thrilled to hear that Sara from our corporate team provided you with speedy and efficient customer service. Warmest regards, Customer service Team

Posted 3 months ago

“shocking service change rules and policies detail without updating customers and even when you send all relevant info for a claim they choose not to see it, prelonging payments at every opportunity.”

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Posted 3 months ago

“Thanks Team”

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Posted 3 months ago

“Excellent customer service from your company and your colleague Nicola Williamson.The help Nicola give me was outstanding she is a credit to your company”

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Posted 3 months ago

“I always receive extremely efficient and knowledage assistance from both Sara and Debra.”

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Posted 3 months ago

“Sara is always very helpful!”

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Posted 3 months ago

“Always help me out when I need it”

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Posted 3 months ago

“Very quick response time to my request!”

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Posted 3 months ago

“I've had great help and support over the years from Sara who is always quick to reply and sort out any issues I have I am very happy with the customer service you provide thank you.”

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Posted 3 months ago

“Absolutely brilliant service, slight issue with receipts, but totally worth the investment.”

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Posted 3 months ago

“Great Service - very quick and efficient :)”

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Posted 3 months ago

“Slight hiccup with my receipts but dealt with quickly and efficiently.”

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Posted 3 months ago

“I sent the request form to upgrade my cover today and got a response within an hour confirming it had gone through, exceptional service!”

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Posted 3 months ago

“I sent a change request to cover my wife over the weekend and 48 hours later they have confirmed the new cover and start date. Great service and really effective team (Sara Leathley) over email as well !! Would recommend them for the cover as well :)”

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Posted 3 months ago

UK Healthcare is rated 4.6 based on 2,331 reviews