UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great service with 100% of colleagues being satisfied with the professionalism. 100% of staff were grateful for having been offered this opportunity. Would highly recommend.”

Helpful Report

Posted 6 months ago

Dear Lynn, Thank you so much for your 5-star rating of UK Healthcare! We greatly appreciate your kind feedback and we're thrilled to hear that you had a great experience with our service. We take pride in our professionalism and it's wonderful to know that our efforts are recognized and appreciated. Once again, we sincerely thank you for your support and for recommending us. It means a lot to us. Best regards, Customer Service Team

Posted 6 months ago

“Excellent customer service. Quick and prompt reply.”

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Posted 6 months ago

Dear Julie, Thank you so much for taking the time to give us a 5-star rating for the UK Healthcare service! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Delivering exceptional service is our top priority, and your words truly motivate our team to continue providing the best healthcare experience possible. Once again, we sincerely thank you for choosing UK Healthcare. We hope to be of service to you in the future! Best regards, Customer Service Team

Posted 6 months ago

“Deb Grimshaw dealt very efficiently and quickly with setting up our new health policies.”

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Posted 6 months ago

Thank you so much for taking the time to leave us a glowing 5-star review of UK Healthcare! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We would also like to extend our gratitude for acknowledging the outstanding service provided by Deb Grimshaw. Once again, thank you for your kind words and for choosing UK Healthcare. We look forward to serving you in the future. Best regards, Customer Service Team

Posted 6 months ago

“Claim processed quickly and communicated well.”

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Posted 6 months ago

Thank you so much, Christine, for giving UK Healthcare a stellar 5-star rating! We truly appreciate your feedback and are delighted to hear about your positive experience with us. Thank you again for choosing UK Healthcare, and we look forward to serving you in the future! Kind Regards Customer Service Team

Posted 6 months ago

“Answered queries and processed claim promptly”

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Posted 6 months ago

Dear Phil, Thank you so much for giving UK Healthcare a fantastic 5-star rating! We truly appreciate your positive feedback and are thrilled to hear about your satisfying experience with our services. Once again, thank you for choosing UK Healthcare, and we hope to continue serving you with exceptional care and assistance in the future. Best regards, Customer Service Team

Posted 6 months ago

“Good service from Funmilola Alonge - answering all my Qs! Thank you. I just wish there was an online account where I can see things yourself, so I wouldn't have to email in. Thanks.”

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Posted 6 months ago

Dear Gemma, Thank you so much for taking the time to give UK Healthcare a 4-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a good experience with Funmi, who answered all your questions. Your kind words will be shared with her and celebrated. Once again, we genuinely appreciate your support and your valuable feedback. Warm regards, Customer Service Team

Posted 6 months ago

“Terrible asked about making a claim the only response I have had is to ask for this review. didn't even want to give 1 star.”

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Posted 6 months ago

“Fast and efficient no fuss service”

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Posted 6 months ago

Dear Paul, Thank you so much for your glowing 5-star review of UK Healthcare! We really appreciate your kind feedback and are thrilled to hear that you had a fast and efficient, no fuss service with us. Once again, thank you for your support and for choosing UK Healthcare. We look forward to serving you in the future. Best regards, Customer Service Team

Posted 6 months ago

“I am very impressed with the speed at which UK Healthcare respond to queries. They have dealt with my recent claim quickly and efficiently. They have also responded to questions via email very speedily and professionally. Thank you.”

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Posted 6 months ago

Dear Julia, Thank you so much for your outstanding 5-star rating of UK Healthcare! We truly appreciate your kind words and taking the time to acknowledge the quality of our services. We are thrilled to hear that you are impressed with the speed at which we respond to queries. Providing efficient and prompt assistance is of utmost importance to us, and we are delighted that we could promptly handle your recent claim. Once again, we deeply value your endorsement and thank you for choosing UK Healthcare. Best regards, Customer Service Team

Posted 6 months ago

“I must have been very lucky with healthcare insurance when I worked for the Civil Service....no quibbling about practitioners and lists or only paying part of what I'd been charged for a treatment. I have also not before had a health insurance 13 week probationary period (3 Months) during which you are not allowed to claim for anything. I will not be re-insuring with UK Healthcare when renewal is due.”

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Posted 6 months ago

“Sara Responded quickly and updated what I required.”

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Posted 6 months ago

Thank you very much for your 5 star rating of UK Healthcare! We truly appreciate your positive feedback and are thrilled to hear that you had a satisfying experience with us. We are dedicated to delivering excellent customer service and ensuring our customers' needs are met without delay. Once again, we are grateful for your kind rating and look forward to serving you again in the future. Best regards, Customer Service Team

Posted 6 months ago

“Very helpful and responsive. Grateful to Sara for the time and care.”

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Posted 6 months ago

Thank you so much for your 5-star rating on our UK Healthcare services. We truly appreciate your kind words of praise and your valuable feedback. It means a lot to us to know that our efforts have met your expectations and provided you with a positive experience. We are glad to hear that our team, particularly Sara, was able to assist you effectively. Once again, we appreciate your trust and support. Warm regards, Customer Service Team

Posted 6 months ago

“Nicola very professional and provided excellent advice.”

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Posted 6 months ago

Thank you so much for your outstanding 5-star review of our UK Healthcare services! We truly appreciate your kind words and are thrilled to hear about your positive experience. We are particularly grateful for your mention of Nicola and her professionalism. Nicola is indeed an excellent advisor known for providing exceptional guidance. We are proud to have her as a valuable member of our team. Once again, thank you for your feedback and for choosing UK Healthcare. Warm regards, Customer Service Team

Posted 6 months ago

“Always answer my questions quickly and fully.”

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Posted 6 months ago

Dear Jean, Thank you so much for your fantastic 5-star rating of UK Healthcare! We truly appreciate your support and are thrilled to hear that you had a positive experience with our services. Furthermore, we are particularly pleased to know that we have always been quick and thorough in answering your questions. We sincerely appreciate your kind words. Best regards, Customer Service Team

Posted 6 months ago

“Very clear directives from staff members regarding how to claim. Professional, helpful, respectful service.”

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Posted 6 months ago

Dear Brigid, Thank you very much for your excellent 5-star rating of UK Healthcare. We truly appreciate your feedback and are delighted to hear that our services have met your expectations. We are especially pleased that our staff members were able to provide you with very clear directives on how to make a claim. It's wonderful to know that we were able to assist you effectively. Once again, thank you for choosing UK Healthcare, and we hope to continue providing you with exceptional service in the future. Best regards, Customer Service Team

Posted 6 months ago

“This treatment was done by an N.H.S dentist & charged N.H.S prices , your policy states that bridges are included in the refunding as a band 3 , this was not private & I'm very dissapointed . If you were to inquire, I'm 100% sure my dentist will tell you the same .”

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Posted 6 months ago

“Very helpful staff!”

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Posted 6 months ago

Thank you so much for taking the time to rate UK Healthcare with 5 stars! We truly appreciate your kind feedback and are thrilled to hear that you found our services satisfactory. "Very helpful staff!" is indeed music to our ears. Our dedicated team works tirelessly to provide exceptional care and assistance to all our patients, and we are glad to know that we could be of help to you. Best regards, Customer Service Team

Posted 6 months ago

“Excellent service quick to process claim”

Helpful Report

Posted 6 months ago

Thank you so much for your outstanding 5-star rating of our UK Healthcare services! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us. We strive to provide excellent service and ensure that our claim processing is quick and efficient. Thank you once again for choosing UK Healthcare, and we look forward to serving you again in the future.

Posted 6 months ago

“I have always received excellent customer service and prompt refunds for my dental work.”

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Posted 6 months ago

Thank you so much for your generous 5-star rating of UK Healthcare! We greatly appreciate your kind words and positive feedback. We are thrilled to hear that you have always received excellent customer service. Providing top-notch service to our valued customers like you is our utmost priority, and we are glad to know that we have been successful in meeting your expectations. Once again, thank you for your support and for choosing UK Healthcare. Warm regards, Customer Service Team

Posted 6 months ago

“I processed an online claim form but used the till receipt in error. I got an email from Mark shortly thereafter advising me of this error and how best to process the claim. Thank you Mark for your guidance.”

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Posted 6 months ago

UK Healthcare is rated 4.6 based on 2,331 reviews