UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Customer service is excellent”

Helpful Report

Posted 1 year ago

“Customer Service is brilliant, our company have been with them for a number of years now. Sara & Debra are great.”

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Posted 1 year ago

“Andrew was so helpful never made a claim before and he was so helpful with telling me what I needed exactly so he was brilliant”

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Posted 1 year ago

“Thank you Andrew Bevins for your quick reply on my query. The help and advice has been much appreciated.”

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Posted 1 year ago

“Everyone I deal with at UK Healthcare is very helpful. The response from any emails is always quick and the product itself is brilliant, such a benefit to our staff at a very reasonable cost.”

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Posted 1 year ago

“Excellent service - claims are always handled very promptly and can be contacted easily by phone if I have any queries. Great value for money and would highly recommend.”

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Posted 1 year ago

“i find the service really good. i always get a speedy refund. the price is really good. i have belonged to it for many years and would always praise the company. well done.”

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Posted 1 year ago

“Easy to use health care provider with very effective customer service.”

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Posted 1 year ago

“Not at all happy that I have been paying this subscription for nearly a year and you have used Covid as a caveat to stop me making a legitimate claim. It is NOT my fault that because of Covid my dentist closed down and I have had to wait to be seen by another dentist. That your policies are so rigid with no flexibility to account for an unprecedented situation such as Covid. Extending to 24 months is of no use to me when my practice closed down. So will you refund me the payments I have made? As I shall now be cancelling this ridiculous policy as its actually cost me more than seeing a dentist. Dont bother with this policy no flexibility at all AND NO REFUND OFFERED EITHER”

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Posted 1 year ago

“Great service very helpful”

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Posted 1 year ago

“Excellent customer service cannot fault it.”

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Posted 1 year ago

“Simplistic, no fuss claims process. Staff also quick to respond if you have any queries”

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Posted 1 year ago

“Paid into the plan for a very long time, refused payment despite seeing a dentist regularly.”

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Posted 1 year ago

“Email queries were responded to quickly. Mark provided an explanation as to why more information was needed and updated me with the claims process.”

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Posted 1 year ago

“Really straightforward process! Constant communication on any issues and not long to wait for the claim to come through! Definitely Recommend!!”

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Posted 1 year ago

“Upgrade done immediately very prompt”

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Posted 1 year ago

“Sara was really helpful and returned my email super quick”

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Posted 1 year ago

“Misleading and unhelpful on the phones”

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Posted 1 year ago

“Deborah was very helpful, and replied to my query very quickly.”

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Posted 1 year ago

“Super-efficient and helpful service; emails are responded to in the blink of an eye!”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews