UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far not had good experience with some dental form application claims, finding it a bit confusing and not straightforward.”

Helpful Report

Posted 1 year ago

“Sara has always been very responsive to any queries I have had. Great service”

Helpful Report

Posted 1 year ago

“Put a claim in yesterday, 04.07.2023 by email as the online system was not working. Received an email today, 05.07.2023 to say it has been approved and paid. Excellent service. Thankyou.”

Helpful Report

Posted 1 year ago

“Prompt and friendly service”

Helpful Report

Posted 1 year ago

“Always receive prompt, helpful and informative customer service from Sara, thank you!”

Helpful Report

Posted 1 year ago

“We always get great customer service from our accounts manager, Sara Leathley, friendly, efficient, always happy to help.”

Helpful Report

Posted 1 year ago

“Hi I'm very pleased with your service especially your online settlement option”

Helpful Report

Posted 1 year ago

“I was in hospital in spain ,I was on a ward overnight and discharged the next morning having had rests and then seen the cardiologist in the morning before I was discharged, surely the fact the paper work is in Spanish is not my fault, so is the policy not fit for purpose abroad ? Thank you”

Helpful Report

Posted 1 year ago

“nicola thanks for all your help , brilliant service as allways ,”

Helpful Report

Posted 1 year ago

“Sara is an excellent account manager. She always provides excellent, efficient service and is able to answer all of my queries promptly.”

Helpful Report

Posted 1 year ago

“Great service as always.”

Helpful Report

Posted 1 year ago

“I would like to take a moment to express my utmost satisfaction and gratitude for the exceptional service provided by Sara Leathley. Working with Sara has been an absolute pleasure, and I cannot praise her enough for her outstanding professionalism, dedication, and attention to detail. Thank you Sara x”

Helpful Report

Posted 1 year ago

“We are in France on holiday and my wife was admitted to hospital in Bergerac got urgent surgery. A quick email to customer service brought an immediate response with the required information.”

Helpful Report

Posted 1 year ago

“Always very responsive and great customer service. Never had any issues. Prompt reimbursements too.”

Helpful Report

Posted 1 year ago

“Quick response all sorted hopefully, thanks”

Helpful Report

Posted 1 year ago

“Claim sorted out quickly and efficiently by Craig Matthews. Thankyou.”

Helpful Report

Posted 1 year ago

“Quick response with replying to my email and getting the claim processed.”

Helpful Report

Posted 1 year ago

“I was misled by the advisor that I would get a refund after my treatment. only to discover that there were conditions that I should not have any teeth problems for at least 12 months. It cost me over £300 plus I paid for the month plan of £11. Only to find I could I could not get any refund”

Helpful Report

Posted 1 year ago

“My Mum has a policy with you. She has had a stroke & I needed to change her address so that I could receive her mail & make a claim for some dental work she has had done. Both ladies I spoke to were extremely helpful. They explained what I needed to do to enable them to execute what we needed. Once I had sent what was asked for & the claim submitted I was emailed to explain how payment will be paid to Mum & the timescale involved. First class service all round.”

Helpful Report

Posted 1 year ago

“Customer Service is excellent, very quick and responsive.”

Helpful Report

Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews