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UK Healthcare Reviews

4.6 Rating 2,471 Reviews
89 %
of reviewers recommend UK Healthcare
4.6
Based on 2,471 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read UK Healthcare Reviews
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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous
Anonymous  // 01/01/2019
Quick and prompt response to emails :)
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Posted 1 year ago
Very helpful. Quick responses to any queries.
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Posted 1 year ago
Quick response to emails
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Posted 1 year ago
My receipt was partially obsured by the visa slip. Nicola e-mailed me immediately and pointed out where the problem was. Once I resent the invoice, she submitted my claim without any delay - very friendly, professional and caring service. Thank you!
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Posted 1 year ago
Sent wrong receipt. Once sent correct one was sorted out within a few hours. Great service
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Posted 1 year ago
Perfect communication an error made on my part and corrected perfectly
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Posted 1 year ago
I am a 75 year old, not very computer savvy. Craig contacted me because I had not sent a receipt which didn't have enough information. He dealt with it punctually and patiently. Reassuring, even by email, I could communicate with a real person. Thank you
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Posted 1 year ago
Incredibly quick to respond, helpful and understanding, very clear guidance for what I needed to do for my query to get resolved.
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Posted 1 year ago
Thank you for the prompt reply to my question. Much appreciated.
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Posted 1 year ago
Staff very pleasant & polite Refund dealt with promptly and staff kept me informed I would recommend this service to everyone Great!
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Posted 1 year ago
Quick and efficient service. Nicola was very helpful with my enquiries. Thank you.
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Posted 1 year ago
Hello i am very happy.
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Posted 1 year ago
Very prompt and professional service. Many thanks
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Posted 1 year ago
Very helpful
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Posted 1 year ago
I emailed with a query and was surprised when I got a phone call. The young man explained my questions perfectly and said he would pass my email to another department who would check my payment. The next day I received an email from them confirming my payment and offering further help if I needed it.
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Posted 1 year ago
Easy to use, quick service and great staff who are always helpful with queries. A customer portal where you could look at your current annual claims/benefits left would be really useful to have.
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Posted 1 year ago
I have tried to claim twice and both times it has been near on impossible to make a claim. Online form not working, refusing to pay saying I have not met criteria even though I have. Meaning I had to spend lots of time appealing etc. This company is a scam, do not use
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Posted 1 year ago
Very helpful and prompt at resolving any confusion . Thank you to Andrew for this .
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Posted 1 year ago
Always helpful and understanding
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Posted 1 year ago
Can't fault the service. Keep receipts, get invoices and claims go through fairly easily. Only issue I had was my fault, trying to claim for an appointment I'd paid for, I just hadn't actually had it. Money in bank within the week
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Posted 1 year ago
UK Healthcare is rated 4.6 based on 2,471 reviews