UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Clear and precise communication given: Exceptional customer service from Carl. Thank you!”

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Posted 3 years ago

“Clear communication , easy process to follow and prompt payment. Very impressed with the service.”

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Posted 3 years ago

“Excellent customer service and prompt answers and responses. The payment came through the day after I sent my claim in and I needed treatment about a week after taking out the plan.”

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Posted 3 years ago

“Amazing service , so helpful and knowledgeable.”

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Posted 3 years ago

“Great service and prompt response to any questions absolutely recommend”

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Posted 3 years ago

“Very quick and efficient service, instructions very easy to follow, thank you”

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Posted 3 years ago

“Great service, quick and very efficient”

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Posted 3 years ago

“Always prompt in processing my claims, quick to make contact if there is an issue with any forms submitted and do their best to resolve quickly with minimal fuss.”

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Posted 3 years ago

“Refused a claim for hospital day patient despite me send a copy of the hospital discharge sheet. I cannot be bothered to waste time over a £10 claim. Our previous provider had a much better website and paid claims quickly and without a fuss.”

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Posted 3 years ago

“Very efficient and fast service.”

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Posted 3 years ago

“Prompt and efficient, great customer service.”

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Posted 3 years ago

“I was impressed to be contacted and my claim dealt with promptly and politely Thank you Carl”

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Posted 3 years ago

“Prompt service!”

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Posted 3 years ago

“I submitted a new claim yesterday evening and this morning had an email informing me that I had not attached all of the required paperwork. I replied to this email and apologised for my mistake and attached the relevant information. This afternoon I received another email confirming that everything was in order and my claim had been authorised for payment into my bank account. I cannot express my thanks enough for the extremely prompt service I received and the pleasant service from the Company. This is not my first claim and I have no hesitation in saying that I thoroughly recommend this plan to anyone interested in it and I have never had any problems or knockbacks for all my claims.”

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Posted 3 years ago

“Carl Strickland was very professional, kind and helpful in handling my query and claim quickly when I didn’t receive the email about my claim. Thank you Carl!”

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Posted 3 years ago

“Carl was brilliant in getting my claim sorted quickly and efficiently and in a very friendly manner, he was a pleasure to deal with.”

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Posted 3 years ago

“Carl Stickland process my claim without any problem and always informed me what i needed to do. Very Good service.”

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Posted 3 years ago

“I have a Dental Policy and a Cash Plan with UK Healthcare. The cost of the premium is reasonable especially in respect of dental claims, but all services reduce the cost of private health care. Most of the consultants are quick to make refunds but I do have to chase them from time to time with queries as to why my refund was not processed. I would like to thank Carl Stickland who is always available to sort out delayed payments efficiently.”

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Posted 3 years ago

“Carl was very helpful and efficient in processing my claim and refund, could not have been easier.”

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Posted 3 years ago

“Carl advised me that I needed to do to obtain proof of my appointment when the receipt I had received from the Dentist showed an incorrect amount. He answered all my e mails propmtly. Very good service”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 2,332 reviews