UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service today from Carl and nothing too much trouble. Thank you”

Helpful Report

Posted 2 years ago

“Craig matthews was polite and very efficient. He helped me without any fuss even though i didn't have my policy details to hand. He was very knowledgeable and friendly.”

Helpful Report

Posted 2 years ago

“Cannot fault the servive I received, I made an error with my claim but it was brought to my attention and dealt with promptly. the phone operators are very courteous and knowledgeable.”

Helpful Report

Posted 2 years ago

“Absolute rubbish, everytime I try to make a claim it doesn't download my receipt. It's as if they don't want to pay my claim.”

Helpful Report

Posted 2 years ago

“Very helpful in informing me of the information missing from my receipts so that I could rectify the issue and my claim could be processed.”

Helpful Report

Posted 2 years ago

“I had attached a wrong receipt and my query was delt with quickly I did not need to resubmit the receipts as a new entry it was delt with by the staff member who received it in the first instance. My refund is reported to be currently being processed- thanks a lot!”

Helpful Report

Posted 2 years ago

“I would like to say thank you Andrew Bevins for the help to sort the problem out”

Helpful Report

Posted 2 years ago

“Really easy to deal with and you get a prompt response to communications”

Helpful Report

Posted 2 years ago

“Carl Stickland was very helpful during my issues with using the claims portal as this would not recognise my details. I gave up and tried again the following day to find it would not upload my PDF receipt. At this time, I was very frustrated, however Carl came to the rescue and sorted it all out for me. Thank you Carl”

Helpful Report

Posted 2 years ago

“There was some confusion about my receipt, but it was quickly solved, and emails were answered very quickly, for prompt assistance and process.”

Helpful Report

Posted 2 years ago

“Carl Stickland did an amazing job at sorting out my query. Very efficient”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“I had a query which was promptly sorted and are always very quick at authorising claims .”

Helpful Report

Posted 2 years ago

“Excellent service & response.”

Helpful Report

Posted 2 years ago

“Prompt reply and excellent customer service!!!”

Helpful Report

Posted 2 years ago

“Easy to use system. Efficient and helpful team. Had a small issue, dealt with really well, professionally and pleasantly.”

Helpful Report

Posted 2 years ago

“Poor service and everytime I claim there is a problem. Not happy at all.”

Helpful Report

Posted 2 years ago

“Always a good service. I’ve never had any problem since joining.”

Helpful Report

Posted 2 years ago

“Really easy to claim, I was contacted to submit the correct receipt and it has now been processed swiftly.”

Helpful Report

Posted 2 years ago

“Great service from Andrew Bevins and he was clear in what was required for my claim when I had not sent the adequate information. Would definitely recommend using as a quick, easy and informative service.”

Helpful Report

Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,332 reviews