UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,477 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff going the extra mile to assist, excellent”

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Posted 2 years ago

“It did feel like my claim was not getting paid and I had to visit the dentist again to query paperwork and resubmit it again it did annoy me that I was made to feel like I was making a false claim . I luckily my second submission was accepted I was about to cancel my policy I didn’t think all the hoops you have to jump through was worth the hassle but anyway I haven’t let’s see how I go next claim in 6 months time .”

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Posted 2 years ago

“Thankyou for your help Carl Stickland”

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Posted 2 years ago

“Speedy, helpful and professional response to my query from Craig Matthews. Excellent customer service.”

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Posted 2 years ago

“Thanks to Carl for a speedy return of my dental fees”

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Posted 2 years ago

“Made a claim and it was refused going to cancel my policy on Monday a waste of money they will always look out for a get out clause it was only 80 pounds hardly break the bank.”

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Posted 2 years ago

“The person dealing with my case (Carl Strickland) was very prompt and thorough”

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Posted 2 years ago

“Quick response and helpful. Pleased with service.”

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Posted 2 years ago

“Prompt reply which answered my question. Thanks”

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Posted 2 years ago

“super quick customer service from Carl -friendly and polite !”

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Posted 2 years ago

“I have always found this service efficient, friendly and proactive Thankyou”

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Posted 2 years ago

“I just made my first claim, was going to do it online but the drop down price amount I was claiming for wasn't on there so it would be handy to have an option to put your own amount. Therefore I had to ring up for claim forms- very friendly and helpful. Once the forms arrived as I was reading through them a couple of things were confusing so emailed the company- I needed further information from my dentist but the customer service via email was very helpful and quick to reply and processed my claim for me. I'm sure for any future claims it will be more straightforward but I was satisfied with every member of staff I dealt with”

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Posted 2 years ago

“Absolutely superb service. Very quick processing and excellent communications. Honestly, best service I've had from anywhere recently. Would 100% recommend”

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Posted 2 years ago

“I submitted claim twice as the first one was not received and then email given after chase up call kept saying not delivered so apart from delay eventually all details received and claim processed finally”

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Posted 2 years ago

“I contacted my dental insurer once it became apparent that the claim I had submitted on 15th June 2022 had still not been credited to my account. This matter was dealt with promptly by a very helpful lady called Nicola Williamson, who asked me to send my receipts for the June claim directly to her. This claim was then processed within a day. I am currently waiting for the amount to be credited to my account but am confident that if there are any further issues I can contact the insurer again and these will be resolved quickly.”

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Posted 2 years ago

“My claim was dealt with quickly and the service provided by UK Healthcare's representative, Carl Strickland was very professional.”

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Posted 2 years ago

“Brilliant speedy service so helpful Thank you”

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Posted 2 years ago

“Kept me well informed and a very speedy payment process.”

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Posted 2 years ago

“Efficient service and nice advisor.”

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Posted 2 years ago

“I have always found the service provided caring and professional”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,477 reviews