UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,401 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,401 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpfull and very quick to reply to any queries I had.”

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Posted 2 months ago

“Sara Leathley is always quick to reply and respond to any queries ! Pleasure to work with !”

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Posted 2 months ago

“Made easy and straight forward”

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Posted 2 months ago

“Had sent proof of my dental treatment and cost, as per invoice, but could not send full details via my laptop. However, I have had an email confirming I will still get my refund. Due to the problem with my laptop, very happy with the service.”

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Posted 2 months ago

“I realised the team were busy but Andrew replied very speedily and all was sorted out. Very Happy :-)”

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Posted 2 months ago

“I was 1 day out with my optical benefit and rather than deny the claim the advisor agreed with their manager to allow it. It was my fault but I really appreciate the use of common sense in this situation. Thanks Mark!”

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Posted 2 months ago

“Very quick to deal with my request, very satisfied with the service from Sara.”

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Posted 2 months ago

“Efficiënt and helpful. Thank you”

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Posted 2 months ago

“My query was dealt with and they helpful”

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Posted 2 months ago

“Spoke to Nicola Taylor (Customer Service Advisor) & explained my issue with regards of pending claims. Within a minute she solved the issue. She mentioned that my pending claim has been processed & should be in my bank in few days. So good to hear. She explained clearly & gave me such a great service. Thank you Nicola.”

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Posted 2 months ago

“Quick and easy to upgrade my package.”

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Posted 2 months ago

“Fast and efficient service, highly recommended.”

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Posted 2 months ago

“Terrible service. I submitted my online claim a week ago and when I rang to query why I hadn't received my payment I was told they hadn't received it?? I was then told to resubmit it and when I asked if confirmation would be sent to to confirm it had been received I was told they couldn't do that. I was given all sorts of excuses including that I'd submitted my claim on the wrong system even though I've made numerous claims using the same system. Absolutely shocking service! And when I asked to speak to the manager/supervisor I was told she was off today!! Really! I have now got to submit my claim again. Let's see what excuse I'm given when I don't receive my payment within 48 hours.”

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Posted 2 months ago

“Thank you very much for the quick response with all enquiry’s answered”

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Posted 2 months ago

“Awful. They do not tell you if they are not paying your claim. Cover very limited. I have a medical condition they said was not covered. If i didnt get most of it paid for from my employer I would not use them. Very disappointed.”

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Posted 2 months ago

“I would like to say a big thank you to the women that l spoke to on the phone, concerning my claim, she was very patient with me and really helpful.”

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Posted 2 months ago

“Thank you for your quick response and updating my policy to add my son to my policy.”

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Posted 2 months ago

“Thank you for your quick response ❤️”

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Posted 2 months ago

“Sara was very helpful with the details of my queries and especially regarding the existing benefits and upgraded benefit levels .”

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Posted 2 months ago

“Super quick to respond and the team offer us a great service at an affordable price, a special thanks to Sara and Andrew”

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Posted 2 months ago

UK Healthcare is rated 4.6 based on 2,401 reviews