UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,405 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,405 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is shocking slow at responding to emails, not one claim or request happens first time, it really feels that they stalling to paying at every occasion.”

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Posted 11 months ago

“Incredibly quick response!”

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Posted 11 months ago

“Very quick replies to queries great customer service .”

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Posted 11 months ago

“Never had a problem, always fab and prompt service with friendly communications”

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Posted 11 months ago

“Speedy response from Deb Grimshaw”

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Posted 11 months ago

“Brilliant fast and friendly service”

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Posted 11 months ago

“Sara has been amazing whenever I have needed any help from her. Always polite and friendly - she is an asset to UK Healthcare”

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Posted 11 months ago

“Sara has been so helpful and proactive in assisting me with my policy today. Fantastic customer service!”

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Posted 11 months ago

“Very efficient when it comes to customer service”

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Posted 11 months ago

“Deb Grimshaw has been very patient with my many emails today and my mistake in completing the incorrect upgrade form. All sorted and implemented very quickly and efficiently. Service above and beyond as always.”

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Posted 11 months ago

“Mark has been so efficient and very wuic with my calim”

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Posted 11 months ago

“Very helpful service!”

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Posted 11 months ago

“Dreadful You can’t access your claims history and without that knowledge you are liable to be unsuccessful because you may need to wait until the policy renews itself This lack of transparency has cost me £200 - if I had waited 2 months - I would have been successful . UK healthcare - does NOT make it clear that they have a rolling programme and it was certainly not stated on my introductory letter All that was clearly printed - was my policy start date I have submitted a complaint and they haven’t even acknowledged it AWFUL”

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Posted 11 months ago

“Not the best service. I emailed a claim over a week ago. No confirmation emails, no notifications, no return emails.”

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Posted 11 months ago

“What can I say about the uk healthcare customers service , well it would have been a zero after dealing with a customer care provider who assured me she would take care of my wee issues, unfortunately this did not happen, but in steps Funmilola Alonge Customer Service Advisor and she was so helpful and did exactly what she do , and the five stars are for Funmilola”

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Posted 11 months ago

“Replied promptly and efficiently.”

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Posted 11 months ago

“Fast and efficient service”

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Posted 11 months ago

“Thank you so much for your help with a recent query. Great service and reasonably priced for affordable healthcare.”

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Posted 11 months ago

“Well done Andrew sorted my claim brill thanks ian”

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Posted 11 months ago

“Great service thank you”

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Posted 11 months ago

UK Healthcare is rated 4.6 based on 2,405 reviews