UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Asked for unnecessary additional info that was not required. I went for private care thinking it would be quicker. PLEASE CANCEL MY SUBSCRIPTION AS I NO LONGER WISH TO PROCEED.”

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Posted 1 year ago

“Nicola dealt with my query quickly, she was friendly and efficient. Claim paid promptly.”

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Posted 1 year ago

“Always a friendly, excellent, fast and efficient service :)”

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Posted 1 year ago

“Staff replied very promptly to my emails providing all the information needed. Excellent service.”

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Posted 1 year ago

“Excellent service, quick reply to my query”

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Posted 1 year ago

“brilliant service”

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Posted 1 year ago

“Very happy with how Nicola was extremely helpful and sorted my query out within minutes on the phone & replied to my email promptly excellent service”

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Posted 1 year ago

“Craig provided a prompt and efficient service. Really pleased. Thank you”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Mark replied to my email within 15 minutes of me replying to his and has dealt with my claim. Very efficient, thank you 😊”

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Posted 1 year ago

“I received a response to an email querying whether I'd submitted my claim correctly, I think, less than an hour afterwards. And although I'd not completed it correctly, the advisor confirmed that my claim was being processed and when to expect payment - excellent service!”

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Posted 1 year ago

“Great service today from the team”

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Posted 1 year ago

“I had filled in my Policy Amendment Form to upgrade and before I knew it Sara had everything sorted and had set me up on my new level of support. Very quick and efficient.”

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Posted 1 year ago

“Perfect service always.”

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Posted 1 year ago

“UKHC are always very friendly and helpful. It can be stressful being injured through sport and the fact that UKHC make the claims process so easy to use is great and the fact that emails are responded to very quickly when I have a query. Thank you.”

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Posted 1 year ago

“Fast and efficient response”

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Posted 1 year ago

“I submitted my claim and Nichola responded the next day , very quick and efficient.well done”

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Posted 1 year ago

“Brilliant, customer servers”

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Posted 1 year ago

“Very helpful and pointed me in the right direction.”

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Posted 1 year ago

“They are the worst dental insurance company I’ve ever encountered. They don’t explain the hoops you have to jump through to get your first claim paid. My first claim has so far taken 2 weeks and still isn’t sorted. I sent all the proof required to my initial contact only to be told after chasing that they’re off on long term sick. I have to go through it all again. I won’t be renewing my policy.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews