UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,404 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,404 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always reject claim Over ridiculous reasons”

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Posted 7 months ago

“I requested P11d values for a health care plan, Debra Grimshaw replayed in super fast time. Thank you for your assistance Debra”

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Posted 7 months ago

“Spoke with Nicola Williamson who was more than helpful. She even helped with an easier way to claim.”

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Posted 7 months ago

“Sara was really efficient with helping me with my query with a quick response.”

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Posted 7 months ago

“Absolute con do not use”

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Posted 7 months ago

“Quick response with easy to follow info”

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Posted 7 months ago

“These people are fraud and thieves.. they never pay you they always have excuses.. ooh this is not NHS why would someone go pay for a policy in the beginning they will tell you it's private and NHS and when you claim it's not private it's so confusing .. first it's not possible to get emergency for NHS You have to wait for long time . They are so frustrating ..I would not advise anyone to join this .. find a private policy which includes NHS otherwise there is no point joining this ppl ..”

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Posted 8 months ago

“I put in a claim for the cost of a prescription and the full claim was not paid because they had not updated the cost of an nhs prescription”

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Posted 8 months ago

“Contacted this morning to add my children to account and for my policy number. All was complete within an hour by Bes Grimshaw. Great service”

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Posted 8 months ago

“Fast and efficient”

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Posted 8 months ago

“Very prompt replies and great service”

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Posted 8 months ago

“Very helpful service.”

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Posted 8 months ago

Thank you so much for your 5-star rating of UK Healthcare! We really appreciate your positive feedback and are thrilled to hear that you had such a great experience with us. "Very helpful service." This short text perfectly captures the essence of our commitment to providing excellent Customer service to our valued customers like you. Once again, thank you for taking the time to provide us with your feedback. We truly value your support and look forward to serving you again in the future. Best regards, Customer Service Team

Posted 8 months ago

“Very prompt replies and service. Was helpful in adding my daughter to my policy.”

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Posted 8 months ago

Dear Claire, Thank you so much for your amazing 5-star rating of UK Healthcare! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We are glad that our team was able to address your queries promptly and provide you with the assistance you needed. Once again, thank you for your kind words and for choosing UK Healthcare for your insurance needs. Best regards, Customer Service Team

Posted 8 months ago

“My dentist took it upon themselves to send the claim form directly. The form has my name the date of treatment and the amount paid. The form was stamped with surgery’s signature and my signature. You asked for a receipt which is fair enough but common sense dictates that the information on the form was sufficient to prove I had paid.”

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Posted 8 months ago

“Fast and professional service”

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Posted 8 months ago

Thank you so much for your fantastic 5-star review of UK Healthcare! We greatly appreciate your kind words and positive feedback. We strive to provide fast and professional service to all our valued customers, and we are delighted to hear that we have met your expectations. Thank you again for choosing UK Healthcare and for taking the time to share your wonderful experience with us.

Posted 8 months ago

“Really proficient and quick with claims, very helpful and friendly service, would 100% recommend”

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Posted 8 months ago

“The people I have dealt with have always been polite and helpful. I think it is a good scheme and value for money. I find it a bit complicated and dont quite undersand how it works . I dont claim online . Recently put a claim in and didnt get a full payment just one claim was allowed. I decided to follow it up via telephone and was advised that I had not included a full receipt for physiotherapy just the till receipt. However had not had any communication regarding the claim so could have missed out on £88 payment. As a retired member we need our refund and we need the system to be as uncomplicated as possible especially if our memories are not that great . Leaving this feedback as requested to ensure the service is responding .”

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Posted 8 months ago

“My claim was dealt with promptly and efficiently and claiming online was very simple.Would highly recommend.”

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Posted 8 months ago

“Wonderful and dealt with my enquiry straight away. Punctual!”

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Posted 8 months ago

“I’m not happy about the charges as they do not cover everything and are outdated. Everything has increased and so this service is not accurate. Also it is most difficult to apply for your refund”

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Posted 8 months ago

UK Healthcare is rated 4.6 based on 2,404 reviews