UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,466 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sarah and the rest of the team at UK Healthcare are always super quick and super efficient when dealing with our requests or queries.”

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Posted 7 months ago

“Fast service, making the changes needed.”

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Posted 7 months ago

“Very quick response.”

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Posted 7 months ago

“I like the policy that we have with UK Healthcare however we are reliant on having to make contact to ask when the benefit renews, this can some times take days & several emails. It would be best if we could see this information on our account - make it more customer focussed - self service freeing the staff up to help customers who have genuine queries. Thanks”

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Posted 7 months ago

“Nicola dealt with my dental claim with patience and professionalism and resolved the matter promptly . I much appreciated her help.”

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Posted 7 months ago

“The NHS dental plan does not offer value for money. We have cancelled the policy as we pay £25 a month and have only claimed twice and they rejected a claim for some treatment. £300 per year for only a couple of small claims (dental check ups) is definitely nit value for money.”

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Posted 7 months ago

“Received my claim very quick and was really pleased as I have to see the dentist every 3 month which would be costly”

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Posted 7 months ago

“Sara is always very responsive and efficiently deals with any queries we have with the plan.”

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Posted 7 months ago

“Great communication, dealt with challenge well great service thank you.”

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Posted 7 months ago

“Excellent service. My particular advisor, Mark, was extremely helpful and communication at all points quick, succinct and useful”

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Posted 7 months ago

“Very pleased with the service”

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Posted 7 months ago

“Sara is always prompt at responding to any queries that we have and always very helpful”

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Posted 7 months ago

“I am so grateful to thanks Mrs Sarah Leathley who has helped me to fix a little issue with my healthcare cover. She has been very helpful and quick to sort out my problems. Thank you so much. Well done Sarah!”

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Posted 7 months ago

“Very helpful Sara . Look forward to being able to use the benefits”

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Posted 7 months ago

“Twice I have provided all that I received from my opticians. Receipt and details of sight test. Twice I have been unfortunate with my claim.”

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Posted 8 months ago

“Always extremely helpful and efficient”

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Posted 8 months ago

Dear Rachel, Thank you so much for giving UK Healthcare a 5-star rating! We sincerely appreciate your kind words and support. It means a lot to us knowing that you found our services helpful and efficient. If there is anything else we can assist you with, please feel free to reach out. We remain committed to providing you with the best healthcare experience possible. Thank you again for choosing UK Healthcare! Warm regards, Customer Service Team

Posted 8 months ago

“Very clear instructions for what I had to do. Fast response to my request was fantastic”

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Posted 8 months ago

Thank you so much for your five-star review of UK Healthcare! We really appreciate your positive feedback. We are thrilled to hear that you found our instructions very clear and that we were able to respond to your request quickly. We strive to provide the best service possible, and your kind words motivate us to continue doing so. Thank you for choosing UK Healthcare!

Posted 8 months ago

“The claim form is easy to fill in, it's very quick. And I get a decision really quickly. When I email I get a swift response. Excellent service.”

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Posted 8 months ago

Thank you so much for taking the time to share your wonderful 5-star rating for UK Healthcare! We greatly appreciate your support and kind words. It's fantastic to hear that you find our claim form easy to fill in and appreciate the quick processing time. Providing a swift response to your emails is always our top priority, and we're thrilled that our service has met your expectations. We strive to continue delivering excellent service to you and all our valued customers. Thank you again for your trust in UK Healthcare! Kind Regards Customer Service Team

Posted 8 months ago

“Fast and nice support”

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Posted 8 months ago

Dear Ivan, Thank you so much for your outstanding 5-star rating of UK Healthcare. We truly appreciate your kind feedback and are thrilled to hear that you had such a positive experience with us. At UK Healthcare, we pride ourselves on offering fast support to ensure that our customers receive the assistance they need promptly and with utmost kindness. We are delighted that you found our support team helpful and efficient. Once again, thank you for your fantastic rating and for choosing UK Healthcare. Best regards, Customer Service Team

Posted 8 months ago

“Very helpful staff resolving my invoice issue.”

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Posted 8 months ago

Thank you so much for awarding UK Healthcare with a perfect 5-star rating! We truly appreciate your kind words and positive feedback. We are delighted to hear that our staff was able to assist you in resolving your invoice issue. Providing excellent customer service is our top priority, and it brings us great joy to know that our team members were able to be of assistance to you. Thank you once again for your 5-star review and for choosing UK Healthcare! Warm regards, Customer Service Team

Posted 8 months ago

UK Healthcare is rated 4.6 based on 2,466 reviews