UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very efficient. I put in my claim and it was processed straight away. Carl Strickland - CSA kept me updated. I have been with them for a long time and have never had any concerns.”

Helpful Report

Posted 10 months ago

“The lady who assisted me today, couldn't have been more helpful with my claim. I am a support manager in my job role, and good customer service must be rewarded 10 out of 10. :-)”

Helpful Report

Posted 11 months ago

“I am so disappointed with this service , during COVID I could not see my dentist for 2 years , and I still paid my monthly payment during this time , I have submitted 4 claims since and not been paid out on 3 ,I am going to cancel my policy and go else where , I am going to request a full refund for the time I paid during COVID and see what happens 😡”

Helpful Report

Posted 11 months ago

“Very prompt response”

Helpful Report

Posted 11 months ago

“Always quick with claims and answers to any queries”

Helpful Report

Posted 11 months ago

“Amazing service,very professional and extra quick with dealing with claims. Thanks very much for a straight forward claim.”

Helpful Report

Posted 11 months ago

“So lovely and thoughtful. I've had my dental insurance with these guys for 4 or 5 years now, possibly even longer. Always helpful, quick to react. Would definitely recommend and once my children are old enough to need to pay for a dentist, I'll be adding them to my policy too.”

Helpful Report

Posted 11 months ago

“Great company, always process claims quickly, and the communication is first class”

Helpful Report

Posted 11 months ago

“Dealt with my query that was my fault with ease and was appreciated.”

Helpful Report

Posted 11 months ago

“Always easy to deal with and claims processed quickly and efficiently.”

Helpful Report

Posted 11 months ago

“Very easy process.. Quick response if needs addition info.”

Helpful Report

Posted 11 months ago

“Great service. I did struggle with App; because I used automatic fill in of address etc. It's best to type in manually. Many thanks soz MOT 😆”

Helpful Report

Posted 11 months ago

“Very prompt response and excellent customer service.”

Helpful Report

Posted 11 months ago

“Brilliant service by Mark and the claim team always fast and efficient. Claim process very easy.”

Helpful Report

Posted 11 months ago

“Deborah was very helpful”

Helpful Report

Posted 11 months ago

“Debra was really helpful !”

Helpful Report

Posted 11 months ago

“Very prompt response from Debora Grimshaw. Thank you for setting up my account.”

Helpful Report

Posted 11 months ago

“Quick efficient payments for treatment helpful staff”

Helpful Report

Posted 11 months ago

“Joining the scheme hasn't been smooth!Despite several attempts my on line Application Form would not submit.I then submitted an email copy.I waited in vain for an acknowledgement, which I didn't receive until I contacted UK Healthcare. I was told a welcome pack had been posted - this has yet to be delivered! I see my cover started 14 days ago. I hope that should I need to claim in future the process will be more efficient than that received so far!”

Helpful Report

Posted 11 months ago

“A query arose about a change of name, but was quickly remedied. Thank you.”

Helpful Report

Posted 11 months ago

UK Healthcare is rated 4.6 based on 2,331 reviews