UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,405 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,405 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great response to a question”

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Posted 1 year ago

“My query as an existing customer was dealt with quickly and effectively.”

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Posted 1 year ago

“Very good customer service my query was resolved quickly and efficiently.”

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Posted 1 year ago

“Sara Leathley have been great in responding to my email every time I needed help.”

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Posted 1 year ago

“Sara L from Corporate Services was a great help and very quick in responding to my query.”

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Posted 1 year ago

Thank you so much for giving UK Healthcare a 5-star rating! We truly appreciate your kind feedback. We would like to express our gratitude for recognizing Sara from Corporate Services. We'll make sure to relay your compliment to her. It's wonderful to know that she provided you with exceptional assistance and responded promptly to your query. Once again, thank you for choosing UK Healthcare. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind Regards Customer Service Team

Posted 1 year ago

“Debra G & Sara were quick to attend to our request. Thank you for the great customer service”

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Posted 1 year ago

Thank you so much for your 5-star rating of UK Healthcare! We truly appreciate your kind words and positive feedback about our services. We are glad to hear that Debra & Sara were quick to attend to your request and provided great customer service. We are delighted that we were able to meet your expectations. Once again, thank you for your support, and we look forward to serving you in the future. Kind regards, Customer Service Team

Posted 1 year ago

“The lady I spoke with was very helpful pleasant and efficient.”

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Posted 1 year ago

Thank you so much for taking the time to rate our UK Healthcare with five stars. We are delighted to hear such wonderful words about our team members! Providing excellent customer service is our top priority. Thank you once again for your fantastic rating and for choosing our healthcare services. We look forward to serving you with the same level of care and support in the future. Kind regards, Customer Service Team

Posted 1 year ago

“Great Service from the Team at UK Healthcare, especially Sara - so helpful, thanks Sara! UK healthcare cover is perfect for our staff and very reasonably priced for the Company.”

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Posted 1 year ago

Dear Louise, Thank you so much for your excellent 5-star rating of UK Healthcare! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our team, especially Sara. We'll make sure to pass along your thanks to her! Once again, thank you for choosing UK Healthcare. We value your support and look forward to continuing to provide you and your staff with great service. Kind regards, Customer Service Team

Posted 1 year ago

“Excellent service and repayment. Thanks a million. Supporting my brother in letters on his behalf after a ‘hit and run’ incident on Birmingham roads.”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating of UK Healthcare! We truly appreciate your support and it means a lot to us. We're really glad to hear that you found our service excellent. Additionally, we're sorry to hear about the unfortunate incident involving your brother. We are here to support and assist you in any way we can. Thanks a million for choosing UK Healthcare, and please don't hesitate to reach out if you have any further questions or need assistance. Kind Regards Customer service team

Posted 1 year ago

“excellent fast service many thanks Sara”

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Posted 1 year ago

Thank you for the review, Sara will be thrilled with the 5 Stars. We are dedicated to delivering top-notch service and ensuring our customers' satisfaction. It is delightful to know that we were able to meet your expectations. Once again, many thanks for taking the time to share your positive experience with us. We are here to assist you whenever you may need us. Kind regards, Customer service team

Posted 1 year ago

“Sara is really friendly and incredibly helpful!”

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Posted 1 year ago

We are thrilled to hear that you found Sara, one of our incredible team members, to be friendly and incredibly helpful. We pride ourselves on delivering exceptional customer service, and it seems like Sara truly made a positive impact on your experience with UK Healthcare. Once again, thank you for choosing us and for sharing your feedback. We look forward to providing you with continued top-notch healthcare services. Kind regards, Customer service Team

Posted 1 year ago

“It is variable whether the website works when making a claim. So I made a dental claim via email. This worked well but only gave 4 stars (apart from that I would like to be able to use the website when I need to) as it took sometime to receive an email acknowledgment which I requested. All good though in the end.”

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Posted 1 year ago

“Sara and Debra is always happy to help and also always very proactive.”

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Posted 1 year ago

“Really efficient hassle free process.”

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Posted 1 year ago

“They are very efficient. I put in my claim and it was processed straight away. Carl Strickland - CSA kept me updated. I have been with them for a long time and have never had any concerns.”

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Posted 1 year ago

“The lady who assisted me today, couldn't have been more helpful with my claim. I am a support manager in my job role, and good customer service must be rewarded 10 out of 10. :-)”

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Posted 1 year ago

“I am so disappointed with this service , during COVID I could not see my dentist for 2 years , and I still paid my monthly payment during this time , I have submitted 4 claims since and not been paid out on 3 ,I am going to cancel my policy and go else where , I am going to request a full refund for the time I paid during COVID and see what happens 😡”

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Posted 1 year ago

“Very prompt response”

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Posted 1 year ago

“Always quick with claims and answers to any queries”

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Posted 1 year ago

“Amazing service,very professional and extra quick with dealing with claims. Thanks very much for a straight forward claim.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,405 reviews