UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Thanks to Carl for a speedy return of my dental fees”

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Posted 2 years ago

“Made a claim and it was refused going to cancel my policy on Monday a waste of money they will always look out for a get out clause it was only 80 pounds hardly break the bank.”

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Posted 2 years ago

“The person dealing with my case (Carl Strickland) was very prompt and thorough”

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Posted 2 years ago

“Quick response and helpful. Pleased with service.”

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Posted 2 years ago

“Prompt reply which answered my question. Thanks”

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Posted 2 years ago

“super quick customer service from Carl -friendly and polite !”

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Posted 2 years ago

“I have always found this service efficient, friendly and proactive Thankyou”

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Posted 2 years ago

“I just made my first claim, was going to do it online but the drop down price amount I was claiming for wasn't on there so it would be handy to have an option to put your own amount. Therefore I had to ring up for claim forms- very friendly and helpful. Once the forms arrived as I was reading through them a couple of things were confusing so emailed the company- I needed further information from my dentist but the customer service via email was very helpful and quick to reply and processed my claim for me. I'm sure for any future claims it will be more straightforward but I was satisfied with every member of staff I dealt with”

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Posted 2 years ago

“Absolutely superb service. Very quick processing and excellent communications. Honestly, best service I've had from anywhere recently. Would 100% recommend”

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Posted 2 years ago

“I submitted claim twice as the first one was not received and then email given after chase up call kept saying not delivered so apart from delay eventually all details received and claim processed finally”

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Posted 2 years ago

“I contacted my dental insurer once it became apparent that the claim I had submitted on 15th June 2022 had still not been credited to my account. This matter was dealt with promptly by a very helpful lady called Nicola Williamson, who asked me to send my receipts for the June claim directly to her. This claim was then processed within a day. I am currently waiting for the amount to be credited to my account but am confident that if there are any further issues I can contact the insurer again and these will be resolved quickly.”

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Posted 2 years ago

“My claim was dealt with quickly and the service provided by UK Healthcare's representative, Carl Strickland was very professional.”

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Posted 2 years ago

“Brilliant speedy service so helpful Thank you”

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Posted 2 years ago

“Kept me well informed and a very speedy payment process.”

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Posted 2 years ago

“Efficient service and nice advisor.”

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Posted 2 years ago

“I have always found the service provided caring and professional”

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Posted 2 years ago

“Joined this through Unison after having a broken tooth last year and having a shock at the charge to make it right! I was apprehensive when I came to submit my first claim for check up and small filling. I phoned a couple of times for help and after just needing 1 more form from dentist my claim is being processed. Very helpful & patient staff especially Carl. Many thanks”

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Posted 2 years ago

“Excellent service and communication”

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Posted 2 years ago

“I would like to thank you for a speedy payment with no problem, massif thank you, Mr Knowles”

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Posted 2 years ago

“Carl was super quick and friendly with my query”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,332 reviews