UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,404 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,404 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class assistance in obtaining claim forms - very pleasant lady”

Helpful Report

Posted 8 months ago

“Excellent service”

Helpful Report

Posted 8 months ago

“Andrew, Sara and Debra have all been great. Quick and helpful with queries and changes.”

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Posted 8 months ago

“Great job - able to sort my query within a few hours”

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Posted 8 months ago

Dear Colette, Thank you so much for your fantastic 5-star rating of our UK Healthcare services! We truly appreciate your support and feedback. We are thrilled to hear that our team was able to assist you in sorting out your query promptly. Delivering efficient and timely service is something we strive for, and it brings us immense joy to know that we were able to meet your expectations. Once again, thank you for taking the time to share your experience with us. Warm regards, Customer Service Team

Posted 8 months ago

“Very speedy response to my query”

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Posted 8 months ago

Thank you so much for taking the time to rate UK Healthcare with five stars! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our services. We are especially pleased to know that you found our response to your query to be very speedy. As a team, we strive to provide efficient and prompt assistance to all our customers, so we are thrilled that we met your expectations in this regard. Once again, we are grateful for your kind review and for choosing UK Healthcare. Best regards, Customer Service Team

Posted 8 months ago

“Deborah Grimshaw responded to my queries in a timely manner whilst setting realistic expectations, she communicated effectively and was professional throughout Great customer service ☺️”

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Posted 8 months ago

Dear Gail, Thank you so much for your positive feedback and for awarding us a 5-star rating for UK Healthcare! We sincerely appreciate your kind words and taking the time to share your experience with us. We are thrilled to hear that Deborah provided you with excellent service. We will make sure to pass along your kind words to her. Once again, thank you for choosing UK Healthcare and for your valued support. We look forward to serving you in the future. Warm regards, Customer Service Team

Posted 8 months ago

“Sara is great and responds to emails quickly. Good work Sara xx”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star rating of UK Healthcare! We truly appreciate your kind words and are delighted to hear about your positive experience with our services. We will make sure to pass along your appreciation to Sara, who has done an exceptional job in responding to emails promptly. Thank you for recognizing her hard work and dedication. We hope to continue providing you with excellent healthcare services. Warm regards Customer Service Team

Posted 8 months ago

“Two recent claims after forgetting about this cover for so long & the client service provided from Nicola was 5* in both cases!!”

Helpful Report

Posted 8 months ago

Dear Joy, Thank you so much for giving UK Healthcare a stellar 5-star rating! We truly appreciate your kind words and feedback. It's wonderful to hear that you had such a positive experience with our services. We're delighted to know that Nicola was able to assist you with your recent claims, and that she provided a 5-star service in both cases. We're proud to have Nicola on our team, and we'll be sure to pass along your kind words to her. Once again, thank you for your support and for taking the time to share your experience with us. Best regards, Customer Service Team

Posted 8 months ago

“There was an issue with my claims as a result of an admin oversight, and Deborah put it right very quickly and everything was resolved.”

Helpful Report

Posted 8 months ago

Dear Seb, Thank you so much for giving UK Healthcare a five-star rating! We greatly appreciate your positive feedback and are thrilled to hear about your positive experience with our services. We would also like to express our gratitude for mentioning the exceptional assistance you received from Deborah. We apologize for any inconvenience caused by the admin oversight, and we're delighted to hear that Deborah swiftly resolved the issue, ensuring that everything was resolved to your satisfaction. Thank you once again for your support and for choosing UK Healthcare. Best regards, Customer Service Team

Posted 8 months ago

“I emailed Sara with an enquiry today and the response was speedy and gave me the information I needed. Very happy.”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words and fantastic 5-star rating of UK Healthcare! We truly appreciate your support and are thrilled to hear about your positive experience. We're delighted that our team member, Sara, was able to promptly handle your enquiry and provide you with all the necessary information. Once again, thank you for choosing UK Healthcare and for taking the time to share your satisfaction. Kind Regards Customer Service Team

Posted 8 months ago

“-Good service -Great communication (very quick to answer and deal with any queries I've had)”

Helpful Report

Posted 8 months ago

Dear Laurine, Thank you so much for your excellent 5-star rating of UK Healthcare! We truly appreciate your support and recommendation. We are thrilled to hear that you had a positive experience with our services. We strive to provide prompt assistance and address any enquiries promptly, so it is fantastic to know that we have met your expectations in this regard. Once again, thank you for your kind words and for choosing UK Healthcare. We hope to serve you even better in the future. Warm regards, Customer Service Team

Posted 8 months ago

“Andrew responded to my queries very quickly and gave the information i was looking for.”

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Posted 8 months ago

Thank you very much for your glowing 5-star review of UK Healthcare! We truly appreciate your kind words and positive feedback. We're thrilled to hear that you had a great experience with our services. It warms our hearts to know that Andrew was able to assist you promptly and provide you with the information you were seeking. We take pride in our team's dedication to delivering excellent customer service and meeting our customers' needs. Thank you once again for choosing UK Healthcare. We look forward to serving you in the future. Warm regards, Customer Service Team

Posted 8 months ago

“After having a few issues uploading my dental receipts on the portal, I rang for some advice (it was probably my fault!) however Deborah Morrey was so helpful, patient and would like to thank her for the advice she gave. Excellent service.”

Helpful Report

Posted 8 months ago

Thank you so much for your generous 5-star rating of UK Healthcare! We greatly appreciate your kind feedback. We're thrilled to hear that Deborah provided you with excellent service and was able to assist you with uploading your dental receipts. We'll make sure to pass along your kind words to her. Thank you for choosing UK Healthcare, and please don't hesitate to reach out if you have any further questions or concerns. We're always here to help! Best regards, Customer Service Team

Posted 8 months ago

“I emailed with an enquiry today and the response was speedy and gave me the information I needed. Thank you very much to Sara Leathley for great customer service”

Helpful Report

Posted 8 months ago

Dear Lisa, Thank you so much for your outstanding 5-star rating of UK Healthcare! We truly appreciate your kind words and support. We are delighted to hear that you had a positive experience with our customer service. We are glad to know that Sara Leathley was able to assist you promptly and professionally. We will pass on your appreciation to her as well. Once again, thank you for your generous rating and for choosing UK Healthcare. We look forward to continuing to serve you with excellence. Best regards, Customer Service Team

Posted 8 months ago

“A great service with 100% of colleagues being satisfied with the professionalism. 100% of staff were grateful for having been offered this opportunity. Would highly recommend.”

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Posted 8 months ago

Dear Lynn, Thank you so much for your 5-star rating of UK Healthcare! We greatly appreciate your kind feedback and we're thrilled to hear that you had a great experience with our service. We take pride in our professionalism and it's wonderful to know that our efforts are recognized and appreciated. Once again, we sincerely thank you for your support and for recommending us. It means a lot to us. Best regards, Customer Service Team

Posted 8 months ago

“Excellent customer service. Quick and prompt reply.”

Helpful Report

Posted 8 months ago

Dear Julie, Thank you so much for taking the time to give us a 5-star rating for the UK Healthcare service! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Delivering exceptional service is our top priority, and your words truly motivate our team to continue providing the best healthcare experience possible. Once again, we sincerely thank you for choosing UK Healthcare. We hope to be of service to you in the future! Best regards, Customer Service Team

Posted 8 months ago

“Deb Grimshaw dealt very efficiently and quickly with setting up our new health policies.”

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Posted 8 months ago

Thank you so much for taking the time to leave us a glowing 5-star review of UK Healthcare! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We would also like to extend our gratitude for acknowledging the outstanding service provided by Deb Grimshaw. Once again, thank you for your kind words and for choosing UK Healthcare. We look forward to serving you in the future. Best regards, Customer Service Team

Posted 8 months ago

“Claim processed quickly and communicated well.”

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Posted 8 months ago

Thank you so much, Christine, for giving UK Healthcare a stellar 5-star rating! We truly appreciate your feedback and are delighted to hear about your positive experience with us. Thank you again for choosing UK Healthcare, and we look forward to serving you in the future! Kind Regards Customer Service Team

Posted 8 months ago

“Answered queries and processed claim promptly”

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Posted 8 months ago

Dear Phil, Thank you so much for giving UK Healthcare a fantastic 5-star rating! We truly appreciate your positive feedback and are thrilled to hear about your satisfying experience with our services. Once again, thank you for choosing UK Healthcare, and we hope to continue serving you with exceptional care and assistance in the future. Best regards, Customer Service Team

Posted 8 months ago

“Good service from Funmilola Alonge - answering all my Qs! Thank you. I just wish there was an online account where I can see things yourself, so I wouldn't have to email in. Thanks.”

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Posted 8 months ago

Dear Gemma, Thank you so much for taking the time to give UK Healthcare a 4-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a good experience with Funmi, who answered all your questions. Your kind words will be shared with her and celebrated. Once again, we genuinely appreciate your support and your valuable feedback. Warm regards, Customer Service Team

Posted 8 months ago

UK Healthcare is rated 4.6 based on 2,404 reviews