UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,401 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,401 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased to say I find this process very straightforward and emails are answered in a timely manner”

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Posted 1 week ago

“As a new customer of UK Healthcare, I have been impressed by the responsiveness of the customer service offered by Carl Stickland, who guided me in a personal and timely manner when submitting my first claim. Really pleased with service received to date and can heartily recommend!”

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Posted 1 week ago

“Very responsive and quick service!”

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Posted 1 week ago

“Thank you Deb Grimshaw for re-sending my colleague's welcome email. Prompt response”

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Posted 1 week ago

“Very good service. Mark has been very helpful in correcting the mistake, so I could receive my refund. Things happen, but it is important to know that UKHealthcare can fix them.”

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Posted 1 week ago

“Not worth even trying to use the services this company claim to provide. Shame it’s provided by work and I can’t opt out and get a fiver back as that would be more useful. Would put zero if I could.”

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Posted 1 week ago

“Prompt reply to email and great at explaining the issue.”

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Posted 1 week ago

“Very helpful and sorted my problem very quickly. Thank you”

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Posted 1 week ago

“helped and solved my issue, thank you”

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Posted 1 week ago

“Absolute farce Don't bother with this company”

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Posted 1 week ago

“Firstly, I was not advised that you had changed your Claim Form format and the address to send in a Claim. My claim was returned by the Post Office with some documents cut through. When I complained to yourselves about the change in forms/address I was told that new forms would be sent to me. After THREE weeks I rang again asking about forms and was told to print them off the net! Why wasn't this said previously? I have now submitted a claim (on behalf of my wife) and filling it in was not as easy with the new form as it had been with the previous one. Receipts were submitted but I received an email, part of which stated "as your policy is split between a dental maintenance & dental treatment benefit we would need a breakdown to be provided which shows the treatments carried out for each receipt." This is the FIRST time this have ever been mentioned and I've held and claimed on this policy for well over 15 years! I tried ringing Customer Service but the lady was not at all helpful and the phone line at her end was very bad. I would certainly think twice before I'd recommend your company to anyone. All I wanted was a fairly simple claim sorted - consultation and scale & polish only nothing major - but you have not been helpful.”

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Posted 2 weeks ago

“Always very helpful and prompt responses”

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Posted 2 weeks ago

“Claims always processed quickly and without issues, if ever I don't send the right information they contact me immediately”

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Posted 2 weeks ago

“Really quick response, looked into the matter promptly and processed the claim forthwith. Excellent service, thank you”

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Posted 2 weeks ago

“Fast reply to my question and follow up.”

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Posted 2 weeks ago

“Really swift reply to my question, and answered it perfectly.”

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Posted 2 weeks ago

“Very prompt and helpful via email when I hadn't sent the correct information.”

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Posted 2 weeks ago

“Very helpful”

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Posted 2 weeks ago

“I have only recently become a member of UK Healthcare and so far, I must say, I am impressed. Their claims procedure is easy and their response times are very quick. They send remuneration within a couple of working days. I can't praise the company enough”

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Posted 3 weeks ago

“A quick responding times, quick claim processing.”

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Posted 3 weeks ago

UK Healthcare is rated 4.6 based on 2,401 reviews