UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,466 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A claim was made and we received just a small payment. No great service received by this company.”

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Posted 1 week ago

“Andrew dealt with my issue quite quickly and identified my incorrect date of birth on file.”

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Posted 1 week ago

“Brilliant company I've never had any problems when making a claim customer service are always really friendly and helpful and the plan is great value for money”

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Posted 2 weeks ago

“Dreadful. Two claims submitted, one for me and one for my wife. Mine paid, my wife's not. I queried and was told that "my colleague missed my wife’s claims from your previous email .... I have now processed these" These being two amounts, one examination and one fillings. One amount only received, which wasn't either of the amounts claimed. Queried by email on 7th February - no response so far (14 February)”

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Posted 2 weeks ago

“I am sick and tired of paying and when its time for payment. It become a problem.”

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Posted 2 weeks ago

“Polite, pleasant service from Andrew”

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Posted 2 weeks ago

“Staff very friendly and helpful 5* Good communication. Payments are swift. The only downside is the online form which can be a little clunky. Recommended.”

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Posted 2 weeks ago

“They kept me updated every step of the way. Nothing was too much trouble and they were helpful and accommodating.”

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Posted 2 weeks ago

“unimpressed by the service to date - having tried to contact by phone and email around qualifying period without response or success as an initial enquiry as part of the application; queries were around relevant treatment and how that is defined since it implies a specific health/medical term not for routine prescriptions: applying 13 weeks across all benefits makes it impossible to claim during this period so how is the premium charged explained/justified during that period?”

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Posted 2 weeks ago

“Very good customer service. Replied to any questions promptly and clearly”

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Posted 2 weeks ago

“This lady works better than e mails a common sense factor goes well ,emails do not have this thank you”

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Posted 2 weeks ago

“Very helpful and quick to respond. Excellent service”

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Posted 2 weeks ago

“Very speedy service.”

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Posted 2 weeks ago

“Always quick and easy to deal with.”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Fast and quick response!”

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Posted 3 weeks ago

“Some peace of mind towards the costs of dental treatments. However unsure of how the claim system works!”

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Posted 3 weeks ago

“Very efficient service and speedy too”

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Posted 3 weeks ago

“Very speedy and efficient customer service. Making claims are very easy and paid promptly.”

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Posted 3 weeks ago

“Great service, so professional on the way they are managing customer. I have been pleased definitely deserve a high and positive feedback”

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Posted 3 weeks ago

UK Healthcare is rated 4.6 based on 2,466 reviews