UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“After a phone call I sorted out issues I had with email address change. Very quick reply and information”

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Posted 2 years ago

“Their online form is not up to much, and as I am a long standing member (5digit membership) the online form would not accept my submission (needs a 6 digit number). Receipts appear attached when sending them yet I receive e mails suggesting no receipt is attached. One receipt was rejected as not having enough info (ie my name on it and date of receipt) which was patently wrong. In all, it takes too long and too much inefficiency to process claims.”

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Posted 2 years ago

“Quick and effectient response”

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Posted 2 years ago

“I had a similar experience to previous customer in that on my first claim for a check up refund, I was then asked to provide evidence of previous two or three treatments before I had joined the scheme. Fortunately after forwarding the request by email to my dentist, they replied to me.. and I forwarded it to UK Health care. It crossed my mind if the info. My dentist then provided was insufficient I was going to cancel my policy. As it turned out, UK Health care were prompt in accepting the extra info. And I expect a refund soon .”

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Posted 2 years ago

“We have been paying this insurance for over 6 months and when we put our first claim in for £23 we were told we had to provide proof of our last checkup before the insurance started which we did then proof we actually attended and that we completed any treatment advised. I've been back to the dentist twice this week whilst trying to work. I'm not sure it's worth it to be honest.”

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Posted 2 years ago

“Excellent customer service, polite and understanding”

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Posted 2 years ago

“Very speedy service once I submitted the necessary proof. Andrew was very helpful.”

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Posted 2 years ago

“Claim submitted and processed efficiently”

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Posted 2 years ago

“Very swift settlement once I'd submitted all relevant info.”

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Posted 2 years ago

“Chris has been very helpful through making my first claim, providing timely responses and advising throughout.”

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Posted 2 years ago

“Excellent service with a quick reply time and extremely helpful. Carl offered a fantastic customer service, with even better communication.”

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Posted 2 years ago

“The customer service provided today was timely, efficient and very helpful. Superb!”

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Posted 2 years ago

“Excellent customer service from Andrew and very well communicated. Thank you and very highly recommended.”

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Posted 2 years ago

“Great customer service and communication.”

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Posted 2 years ago

“Easy process once you know what you need to have”

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Posted 2 years ago

“always excellent service”

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Posted 2 years ago

“Excellent service very prompt”

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Posted 2 years ago

“Quick response and very helpful”

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Posted 2 years ago

“Very helpful when I phoned to ask anything. Claim was dealt quickly.”

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Posted 2 years ago

“Quick and Easy refund, thank you.”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,332 reviews