UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“This cash plan benefit is excellent. Super easy and fast to make claims, and when I have had questions Craig has been brilliant.”

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Posted 1 year ago

“Deborah came back to me straight away with the advice needed. Fast customer service .”

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Posted 1 year ago

“I have always claimed for my dental treatment very quickly and smoothly but this last time of claiming they haven't processed it as the receipt from my dentist doesn't have my name on it. A card machine receipt doesn't have my name on it. The claim form sent with the receipt clearly states my name and details of the treatment received completed by the dental receptionist. I don't understand why it's a problem this time. The receipt marries up to the details date, amount claimed etc. Just don't understand.”

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Posted 1 year ago

“Very helpful with queries talked me through how to find the online claim form. Answer emails quickly excellent”

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Posted 1 year ago

“Excellent service and helpful communication re claim”

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Posted 1 year ago

“I recently posted on hear my one star review regards turning down my claim for in hospital claim for mental health. I once again bring this to the attention of anyone reading these reviews. It quite clearly states on the benefits table for ANY hospital stay. Obviously ANY doesn’t mean any. I then looked at the star rating re reviews. I think the rating claimed is clearly exaggerated, of the first 17 5 star claims, only 10 are verified reviews 7 are unverified.”

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Posted 1 year ago

“Claims are always processed quickly and efficiently. I recently submitted a question which was promptly answered and was very helpful”

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Posted 1 year ago

“Always very professional and prompt in payment. Cant praise you enough and have been a member for many many years.”

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Posted 1 year ago

“Sent a request to add my daughter to my policy, it was dealt with incredibly quickly and efficiently”

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Posted 1 year ago

“Amazing Service from Andrew B.- high level of customer service and resolved in a timely manner- thank you!”

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Posted 1 year ago

“My first time making a claim and the process was very simple. My only concern was that I didn't get a response to say everything was ok However one quick email and my mind was put at ease. Very impressed with UK Healthcare so far.”

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Posted 1 year ago

“UK Healthcare is an excellent company. Reasonable and fair prices. Very quick payers. Very simple claim form. I and my wife certainly recommend them.”

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Posted 1 year ago

“Excellent company !”

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Posted 1 year ago

“Sara is always super helpful with any queries I have and responds quickly with the help I need.”

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Posted 1 year ago

“Really speedy service thank you”

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Posted 1 year ago

“Recent requests for scheme information as an employer dealt with quickly - Thank you”

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Posted 1 year ago

“Very efficient and helpful”

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Posted 1 year ago

“I took out a subscription two and a half years ago in good faith only to experience my claims being rejected by officiousness. I have therefore cancelled my subscription and recommend no other person to join the scheme which has made a considerable amount of money from me with no corresponding compassion or consideration of my claims for reimbursement. A truly dreadful waste of time and money.”

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Posted 1 year ago

“My claim was processed by a professional, helpful and friendly customer service administrator.”

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Posted 1 year ago

“The UK Healthcare team are super efficient, are very helpful with queries and respond in a timely promptly to queries. From admin to finance and sales team - very professional and friendly.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews