UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,470 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,470 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GREATE SERVICE”

Helpful Report

Posted 1 year ago

“I realise that up to date information may be required, however it costs £25.00 to obtain a letter from a doctor to state my health needs, which at present I cannot afford due to high living costs which also causes stress which my treatment for reflexology helps me to cope with.”

Helpful Report

Posted 1 year ago

“Claim was processed by Craig, and he answered my questions quickly and politely. Excellent service.”

Helpful Report

Posted 1 year ago

“I find them very helpful ,very quick and it’s a pleasure to deal with them”

Helpful Report

Posted 1 year ago

“Carl, gave excellent customer service. Prompt and helpful advice within 24 hours. Thank you.”

Helpful Report

Posted 1 year ago

“UK Healthcare are always very responsive and deal with all queries/updates swiftly.”

Helpful Report

Posted 1 year ago

“I am a HR Manager for a SME manufacturing business and we provide our employees with a health plan through UK healthcare. I find UK healthcare s pleasure to communicate with, always friendly, helpful, timely and professional. I also receive positive feedback from our staff about how easy it is to claim under the plan. I would highly recommend UK Healthcare to other businesses”

Helpful Report

Posted 1 year ago

“Mark responded to my request in a professional and timely manner. Much appreciated. However, it was my second time calling to get the information, so they've lost a star.”

Helpful Report

Posted 1 year ago

“Carl was able to process my claim quickly and efficiently. Great service and payment made quite quickly too. Thanks”

Helpful Report

Posted 1 year ago

“One of the best Health plans for affordability and payout very fast! When emailing for a query they almost always reply the same day”

Helpful Report

Posted 1 year ago

“Could do with monthly statements. Even better if we could log in and print out ourselves.”

Helpful Report

Posted 1 year ago

“Very quick response”

Helpful Report

Posted 1 year ago

“Easy process and quick return of money”

Helpful Report

Posted 1 year ago

“Always quick and efficient and payments arrive quickly as well. Great service and peace of mind financially :)”

Helpful Report

Posted 1 year ago

“I had to submit a claim form, and the response was excellent helping and explaining what was needed, and a most efficient service in responding all the way through the process . Excellent customer service went above and beyond. Thank you to Carl very helpful.”

Helpful Report

Posted 1 year ago

“Helpful customer service when I phoned sent forms out that I needed straight away.”

Helpful Report

Posted 1 year ago

“Prompt polite reply”

Helpful Report

Posted 1 year ago

“Quite an expensive service and is quite restrictive on what you can claim for (compared to other schemes I’ve had). You need a GP referral for reflexology, aromatherapy or massage. For chiropractic work, chiropodist, physiotherapist and osteopath work you only get £20 per visit!! That means you’re paying for a scheme, getting taxed on that scheme, and then paying extra. Baffling really!”

Helpful Report

Posted 1 year ago

“Very responsive both on the phone and via email. Quick turnaround on refunds. I've personally been dealing with Sara and she has been excellent at answering my many questions re upgrading!”

Helpful Report

Posted 1 year ago

“Really helpful customer service team, provided me with a quick solution to my issue and very friendly on the phone and via email. Thank you”

Helpful Report

Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,470 reviews